Free Standing Dual Fuel Cooker
Instructions for installation and use
KP100IX
Introduction
To help you make the best use of your cooker, PLEASE READ THIS BOOKLET
CAREFULLY.
Your new cooker is guaranteed and will give lasting service. The guarantee is only
applicable if the cooker has been installed in accordance with the Installation
Instructions.
The cooker is designed specifically for domestic use and responsibility will not be
accepted for use in any other installation.
When first using the cooker ensure that the room is well ventilated (e.g. open a
window or use an extractor fan) and that persons who may be sensitive to the odour
avoid any fumes. It is suggested that any pets be removed from the room until the
smell has ceased. This odour is due to any temporary finish and also any moisture
absorbed by the insulation.
Our policy is one of continual improvement in design and development,
therefore strict accuracy of illustrations and descriptions cannot be
guaranteed.
This appliance conforms to the following EEC Directive:
Gas Appliances
90/396/EEC
Low Voltage Equipment
73/23/EEC
93/68/EEC
Electromagnetic Compatibility
89/336/EEC
92/31/EEC
93/68/EEC
3
For your Safety
Please read the precautions below before using your cooker.
ALWAYS . . .
ALWAYS make sure you understand the controls before using the cooker.
ALWAYS check that all controls on the cooker are turned off after use.
ALWAYS stand back when opening an oven door to allow heat to disperse.
ALWAYS use dry, good quality oven gloves when removing items from the ovens.
ALWAYS take care when removing items from the grill when the oven below is on, as
the contents may be hot.
ALWAYS keep the oven and grill doors closed when the cooker is not in use.
ALWAYS place pans centrally over the hotplate burners and position them so that
the handles cannot accidentally be caught or knocked or become heated
by other burners.
ALWAYS keep the cooker clean, as a build up of grease or fat from cooking can
cause a fire.
ALWAYS allow the cooker to cool before cleaning.
ALWAYS follow the basic principles of food handling and hygiene to prevent the
possibility of bacterial growth.
ALWAYS keep ventilation slots clear of obstructions.
ALWAYS turn off the electricity supply before cleaning or replacing an oven lamp.
ALWAYS refer servicing to CORGI registered appliance service engineers.
4
For your Safety
NEVER . . .
NEVER leave children unsupervised where the cooker is installed as all surfaces will
get hot during and after use.
NEVER allow anyone to sit or stand on any part of the cooker.
NEVER store items that children may attempt to reach above the cooker.
NEVER heat up unopened food containers as pressure can build up causing the
container to burst.
NEVER store chemicals, food stuffs, pressurised containers in or on the cooker, or in
cabinets immediately above or next to the cooker.
NEVER fill a deep fat frying pan more than 1/3 full of oil, and never use a lid.
DO NOT LEAVE UNATTENDED WHILE COOKING.
NEVER place flammable or plastic items on or near the hotplate.
NEVER use proprietary spillage collectors on the hotplate.
NEVER use the cooker as a room heater.
NEVER dry clothes or place other times over or near to the hotplate or oven/ grill
doors.
NEVER wear garments with long flowing sleeves whilst cooking.
NEVER operate the grill with the grill door closed.
This may cause overheating of your cooker.
NEVER line the shelves, floor or sides of the oven or grill with aluminium foil as over
heating and damage can result.
NEVER clean the cooker with steam cleaners.
NEVER touch the heating elements inside the oven or grill even when off.
NOTE: The use of a gas cooking appliance results in the production of heat and
moisture in the room in which it is installed. Always ensure that the kitchen is well
ventilated; keep natural ventilation holes open or install a mechanical ventilation device
(mechanical extractor hood).
In particular, when using more than one hotplate burner, open a window if a
mechanical ventilation device is not operating.
5
Clock / Minute Minder
CLOCKFACE
The timer incorporates a 24 hour clock.
0.00
+
-
SYMBOLS
A ‘Bell’ symbol will light up when you select a Minute Minder Period
and will remain lit for the period set.
At the end of the Minute Minder Period, the timer will emit an audible
tone and the ‘Bell’ symbol will disappear.
0.00
Minute
Minder
SETTING THE TIME OF DAY
Step 1
Step 2
Step 3
Step 4
Step 5
Make sure all oven controls are turned off.
0.00
Check the electricity supply to the cooker is turned on.
When switched on, the display will show 0.00
Press and release both buttons simultaneously.
Press the ‘+’ button to set the Time of Day.
The Time of Day can be adjusted, by using the ‘+’ button to
increase the time setting or the ‘-’ button to decrease the
time setting.
0.00
The Time of Day is set if no adjustments are made within 10
seconds.
THE TIME OF DAY IS NOW SET.
To change the time of day repeat Steps 4 & 5 above.
6
Clock / Minute Minder
Here you can set a time period of up to 10 hours, that will count down.
When it reaches zero, the timer will emit an audible tone.
For Example: If you set 20 minutes, the audible tone will occur 20
minutes later.
SETTING THE MINUTE MINDER
Step 1
Step 2
Ensure the time of day is set correctly.
Press and release the ‘+’ button.
Note: Step 3 must be started within 10 seconds, otherwise
you must repeat Step 2.
0.00
0.00
Step 3
Press the ‘+’ button to set the required time period.
A ‘Bell’ symbol will light up.
The time period can be adjusted, by using the ‘+’ button to
increase the time period or the ‘-’ button to decrease the
time period.
Release all buttons, the timer display will show the remaining time
period. The ‘Bell’ symbol will remain lit to signify that a time period has
been set.
At the end of the set time an audible tone will be heard and the ‘Bell’
symbol will disappear.
Step 4
To cancel the audible tone press the ‘+’ button.
To cancel the minute minder period press the ‘-’ button until 0.00 is
displayed in the window then press the ‘+’ button.
If at any time the display shows flashing zero’s, it is likely that the
electricity supply has been interrupted.
Reset the timer to the correct time of day.
Note: The Timer display will show the minute minder
period as follows:
Any period up to 99 minutes and 50 seconds -
The display shows MINUTES and SECONDS (10s intervals)
eg. 19 minutes 50 seconds
19.50
1.41
Any period between 100 minutes (1 hour 40 minutes) and up
to 10 hours -
The display shows HOURS and MINUTES
eg. 1 hour 41 minutes
7
Hotplate
The hotplate has one high speed wok burner, one large high speed burner, four
normal simmering burners and two small simmering burner that will accommodate
pans between 100mm (4”) and 200mm (8”) diameter.
All pans should be placed centrally over the burners.
TO USE THE HOTPLATE
1. Press the ignition button and then push in and turn the control knob of the
chosen burner anti-clockwise to the large flame symbol. Continue to press
the ignition button until the spark lights the gas.
2. Turn the control knob anti-clockwise to the desired setting.
Only turn the control knob between the large flame symbol and the small
flame symbol for adjusting the setting.
3. To turn off, turn the control knob fully clockwise to the O position.
DO NOT use mis-shapen pans which may be unstable.
DO NOT use round base woks directly on the pan supports.
Each burner is fitted with a spark ignition electrode for lighting the gas.
To ensure rapid lighting of the burners every time they are used, the electrodes must be
kept clean and dry. Remove any food spillage or cleaning materials from the electrodes
using a small nylon brush such as a tooth brush.
Access to the ignitor can be achieved by lifting off the loose burner parts carefully when
the burners are cool.
If aluminium based pans are used, a silvery deposit may appear on the top edge of the
pan support fingers. See ‘Care and Cleaning’ section for further information.
SAFETY REQUIREMENTS FOR DEEP FAT FRYING
1. Never fill chip pans more than one third full with oil or fat.
2. Never leave oil or fat unattended during the heating or cooling period.
3. Never heat fat or fry with a lid on the pan.
4. Always dry food thoroughly before frying, and lower it slowly into the hot oil
or fat. Frozen foods in particular will cause frothing and spitting if added too
quickly.
5. Always keep the outside of the pan clean and free from streaks of oil or fat.
HOW TO DEAL WITH A FAT FIRE
1. Do not move the pan.
2. Turn off the hotplate burners.
3. Smother the flames with a fire blanket or damp cloth to extinguish the fire.
Do not use water or a fire extinguisher as the force of it may spread the
burning fat or oil over the edge of the pan.
4. Leave the pan for at least 60 minutes before moving it.
8
Twin Grill
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.
YOUNG CHILDREN SHOULD BE KEPT AWAY.
GRILLING SHOULD NEVER BE UNDERTAKEN WITH THE GRILL DOOR CLOSED.
The grill control is designed to provide variable heat control of either the full width of
the grill or just the half. Turning the control knob clockwise will switch on the full
width and turning anticlockwise will switch on just the half.
A gentle flow of air will be blown from underneath the control panel when the grill is
in use.
If the fan fails to blow air beneath the control panel when the grill is in use, you
should contact your service engineer immediately (see Key Contacts, back page).
GRILL PAN HANDLE
The grill pan handle is detachable from the pan to facilitate cleaning. The handle can
be either detachable from or fixed to the pan.
Remove the screw and washer from the grill pan bracket, tilt the handle over the
recess adjacent to the bracket (A). Slide the handle towards the centre of the pan (B)
and let the handle locate over the bracket (C).
For a detachable handle: Remove the screw and washer from the grill pan and keep
safe.
For a fixed handle: Replace the screw and washer and ensure they are fully tightened.
Warning: Ensure when using grill pan handle in the detachable manner it is
centralised and secure.
TO USE THE GRILL
1. Open the grill door.
2. Turn the grill control knob clockwise to 4 for full width grilling or anticlockwise for
half width grilling.
3. Slide the grill pan toward the back of the grill compartment until it stops.
4. Leave the control at 4 for toast and for sealing and for fast cooking of foods. For
thicker foods requiring longer cooking, turn the control to a lower setting after
sealing on both sides at 4.
Grilling can be started from cold but for best results preheat for approximately 2
minutes.
DO NOT cover the grill pan or grid with aluminium foil as this can hold fat,
intensify the heat and create a fire hazard.
9
Ovens
The left hand oven is a fan oven where as the right hand oven is a conventional oven
without a fan. The heating of the oven is achieved by turning the control knob clockwise
to the required temperature as recommended in the temperature charts. The pilot light
will immediately come on and will automatically go off and on during cooking as the
oven thermostat maintains the correct temperature.
It should be noted that at the end of a cooking period there may be a momentary puff
of steam when the oven door is opened, this will disperse in a few seconds and is a
perfectly normal characteristic of an oven with a good seal.
The right hand conventional oven will need to be preheated before cooking. Since the
left hand fan oven heats up more quickly and generally cooks food at a lower temperature
than a conventional oven, pre-heating the oven is often unnecessary. However, foods
such as bread, scones, Yorkshire pudding do often benefit from being placed in a pre-
heated oven.
The charts on pages 12 and 13 are a guide only, giving approximate cooking tempera-
tures and times. To suit personal taste and requirements, it may be necessary to increase
or decrease temperatures by 10˚C.
Unless otherwise indicated in the charts, the cooking times for the fanned oven are for
food placed in a cold oven ie. without preheat. If food is placed in an already hot oven,
the suggested cooking time should be reduced, depending on the type and quantity of
food being cooked.
OVEN SHELF POSITIONS
The distribution of heat in a fan oven is very even, most foods will cook satisfactorily on
any shelf position in the left hand oven, but the shelves should be evenly spaced.
Refer to the cooking chart regarding shelf positions in the right hand conventional oven.
Items should be positioned centrally on the oven shelf.
To ensure even circulation do not use meat pans larger than 390 x 300mm (15ins x 12ins)
and baking trays no larger than 330 x 255mm (13ins x 10ins).
-
Do not fit shelves in the oven upside down and do not place food or cooking utensils
should not be placed on the floor of the oven.
To avoid unnecessary cleaning, rod shelves which are not in use should be removed
from the oven.
FROZEN MEAT AND POULTRY
Joints of meat and whole birds should be defrosted slowly, preferably in a domestic
refrigerator (allowing 5-6 hours per 450g, 1lb), or at room temperature (allowing 2-3
hours per 450g, 1lb). Frozen meat or poultry must be completely defrosted before
placing in the oven.
10
11
Note: If soft margarine is used for cake making, temperatures recommended by the
manufacturers should be followed. Temperatures recommended in this chart refer to cakes
made with block margarine or butter only.
12
Care and Cleaning
Switch off the electricity supply and allow to cool before cleaning the cooker.
Clean the cooker regularly and wipe up spills soon after they occur to prevent
them from becoming burnt on. Never use biological washing powder, caustic
cleaners, harsh abrasives, scouring pads, steam cleaners, aerosol cleaners or oven
chemical cleaners of any kind.
Before moving your cooker ensure that it is cool and note that it is heavy so you
may require assistance. The cooker is fitted with rear wheels and will slide in and out
of position easily. Movement of your cooker is most easily achieved as follows:
Open the grill/oven door sufficiently to allow a comfortable grip on the underside
front edge of the oven roof, avoiding contact with any grill or oven furniture and then
lift and slide at the same time.
When repositioning the cooker, ensure that it is level. Take care to ensure that any floor
covering is not damaged.
REPLACEMENT OF OVEN LIGHT BULB
CAUTION: DISCONNECT THE APPLIANCE FROM THE ELECTRICITY SUPPLY BEFORE
REPLACING THE LAMP TO AVOID THE POSSIBILITY OF AN ELECTRIC SHOCK
Light bulbs are not covered by the manufacturer’s guarantee.
A new 15W, 300˚C rated SES bulb can be obtained from your cooker supplier or any
major electrical retailer.
1. Remove the shelves from the oven.
2. Unscrew the lens using a thick cloth to protect your fingers in the unlikely
event of a lens fracture.
3. Unscrew bulb.
4. Fit new bulb and refit lens.
13
Care and Cleaning
COOKER FINISH
CLEANING METHOD
Cloth wrung out in warm soapy water. Stubborn
stains can be removed with a cream paste,
liquid cleaner or by rubbing with fine steel wool
soap pads e.g. Brillo, Ajax.
Check that the cleaning agent is approved by the
Vitreous Enamel Association.
Vitreous Enamel
Hotplate, pan supports,
burner caps, grill pan, inside
oven, grill and storage
compartments, door inner
panels.
Similar to paint cleaning above. Use a nylon brush to
remove any cleaning materials, water or dirt from
the hotplate burner ports. Care should be taken
when refitting the bodies over the electrodes.
Aluminium
Burner bodies, door handles.
Glass
As for enamel cleaning. Polish with a clean dry cloth
or kitchen roll.
Chromium Plating
Oven shelves, grill pan grid,
grill pan handle support
Wipe with a cloth wrung out in warm soapy water.
A fine steel wool soap pad e.g. Brillo, Ajax, or a
chrome or stainless steel cleaner may be used.
Wipe with a cloth wrung out in warm soapy water.
Plastic
Grill pan handle, control
knobs, door handle supports.
Wipe with a cloth wrung out in warm soapy water.
Polish with a clean dry cloth or kitchen towel. For
stubborn stains, use a proprietary stainless steel
cleaner and follow the instructions on the container.
Stainless Steel
Control panel.
Wipe with a cloth wrung out in warm soapy water
only.
DO NOT USE ABRASIVES.
Paint
Side panels.
14
Something Wrong with your Cooker
Before contacting your Service Centre or Installer, check the problem guide below, there
may be nothing wrong with your cooker.
PROBLEM
CHECK
Slight odour or small
This is normal and should cease after a short period.
amount of smoke when
grill/oven used for first time.
Oven cooks too fast or too
slow.
Check that the oven setting and shelf positions are as
recommended in the Cooking Charts.
However, it may be necessary to increase or decrease
the recommended setting slightly to suit your taste.
Ignition does not work.
If all burners fail to ignite:
Check that sparks appear at the burners; a clicking
noise should be heard.
If not
(i)
Check that the electricity supply is turned on.
(ii) Check other appliances to see if you have had a
power cut.
If only one burner fails to ignite:
(i)
Check the burner cap is seated correctly.
(ii) Check the slots in the burner bodies are not
blocked with any soap residue or cooking soil
(see care and cleaning).
(iii) Check, if the burners have recently been
cleaned using a wire wool pad eg. “Brillo Pad’,
ensure that no stray strands are caught on the
ignitor or burner body.
NOTE. Satisfactory ignition will only be achieved if all
the hotplate burners are fitted.
In the event of an electricity failure, all burners can be
lit with a match.
The oven lamp is not covered by the guarantee. The
part is easily changed (see the section on oven lamp
replacement). A new lamp may be obtained from our
Parts Department (see Key Contacts, back page).
Oven lamp does not work.
If there is still a problem contact your local Service office
(see KEY CONTACTS, back page).
15
Installation Instructions
Prior to installation, ensure that the local distribution conditions (nature of the gas and
gas pressure) and the adjustment conditions are compatible. The adjustment
conditions for this appliance are stated on the data badge which is fitted on the rear
panel.
This appliance is not designed to be connected to a combustion products evacuation
device. It must be installed and connected in accordance with current installation
regulations. particular attention should be given to the relevant requirements
regarding ventilation.
MODEL NUMBER KP100IX
Category II2H3+ (GB. IE)
This model is set to burn NATURAL GAS (G20) at 20 mbar but can be converted for use
on BUTANE (G30) at 28-30mbar or PROPANE (G31) at 37mbar with the use of a service
kit available from our Service and Genuine Parts and Accessories department (see KEY
CONTACTS, back cover).
GAS SAFETY (INSTALLATION & USE) REGULATIONS
It is the law that all gas appliances are installed by competent persons in
accordance with the current edition of the above regulations. It is in your interest and
that of safety to ensure compliance with the law.
In the UK, CORGI registered installers work to safe standards of practice.
The cooker must also be installed in accordance with BS 6172.
Failure to install the cooker correctly could invalidate the warranty liability claims and
could lead to prosecution.
LOCATION
The cooker may be located in a kitchen, kitchen/diner or a bed-sitting room, but not in
a room containing a bath or shower. The cooker must not be installed in a bed-sitting
room of less than 20m3.
When adjusted for use on BUTANE (G30) or PROPANE (G31) the cooker must not be
installed in a room or internal space below ground level, eg. in a basement.
PROVISION FOR VENTILATION
The room containing the cooker should have an air supply in accordance with
BS 5440: Part 2.
The room must have an opening window or equivalent; some rooms may also require
a permanent vent. If the room has a volume between 5 and 10m3, it will require an air
vent of 50cm2 effective area unless it has a door which opens directly to outside. If the
room has a volume of less than 5m3, it will require an air vent of 100cm2 effective area.
If there are other fuel burning appliances in the same room, BS 5440: Part 2 should be
consulted to determine air vent requirements.
16
Installation Instructions
TECHNICAL DATA
DIMENSIONS
Height
Width
Depth
900 - 915mm
1000mm
600mm (excluding door handles)
GENERAL
Gas connection
1
1
2
2
Rp / ( / ” BSP female)
Hotplate burner injector
None
Pressure test point
Gas rate adjustment
Aeration adjustment
Electrical connection
Total electrical heat input
None
230/240V a.c. 50Hz.
7.4 kW
Cat II2H3+
G30 at 28 - 30 mbar
G31 at 37 mbar
Cat II2H3+
G20 at 20 mbar
240V a.c.
HEAT
INJECTOR
INPUT
HEAT INPUT
INJECTOR
HEAT INPUT
BURNER
HOTPLATE
outer front left
125
102
2.7 kW (195g/hr)
1.8 kW (130g/hr)
2.7 kW
2.0 kW
82
65
HOTPLATE
outer rear left
HOTPLATE
inner rear left
72
1.0 kW (75g/hr)
1.8 kW (130g/hr)
1.0 kW
2.0 kW
50
65
HOTPLATE
inner front left
102
HOTPLATE
inner front right
128
102
2.8 kW (205g/hr)
1.8 kW (130g/hr)
3.0 kW
2.0 kW
82
65
HOTPLATE
inner rear right
HOTPLATE outer
rear right
72
1.0 kW (75g/hr)
1.8 kW (130g/hr)
1.0 kW
2.0 kW
50
65
HOTPLATE outer
front right
102
2.7 kW
2.5 kW
2.0 kW
GRILL
Left OVEN
Right OVEN
17
Installation Instructions
SPACE FOR FIXING
The cooker can be close fitted below hotplate level. This requires a minimum
distance of 1000mm between cupboard units of hotplate height.
When installing next to a tall cupboard, partition or wall, for a minimum distance of
400mm above hotplate level, allow a side clearance of at least 65mm.
The diagram below illustrates the minimum clearance between the cooker and
adjacent walls, cupboards etc.
The wall behind the cooker between the hotplate and 450mm above, and the width of
the cooker, must be a non-combustible material such as ceramic wall tiles.
If the cooker is to be fitted close to a corner on the left hand side, ensure that there is a
clearance to adjacent base cabinets of at least 50mm to allow the main oven door to
open fully for removing oven shelves.
COOKER HOODS
If a cooker hood is to be installed, refer to the cooker hood manufacturers’ instructions
regarding fixing height.
18
Installation Instructions
UNPACKING
Unpack the components from inside the grill and ovens: Check that the following parts
are present.
Pan supports (4)
Oven shelves (4)
Burner caps (8)
Grill shelf (1)
Grill pan, grid and handle
Aluminium burner bodies (8)
Literature pack
After unpacking your cooker, make sure that you remove all the packing from the oven
and grill, and any stickers from the oven door and the hob.
LEVELLING
Your cooker is heavy, so it would be advisable for two people to move it. The cooker is
fitted with rear wheels and will slide into position easily. Movement of your cooker is
most easily achieved as follows. Open the grill/oven door sufficiently to allow a com-
fortable grip on the underside front edge of the oven roof, avoiding any grill or oven
interior furniture, and then lift and slide back at the same time.
Your cooker must stand on a flat surface so that the hob is perfectly level, and the
cooker is stable and cannot be rocked, this is easily achieved by adjusting the three
feet which are under the front of the cooker and the 3 castors under the rear of the
cooker, if necessary.
STABILITY CHAIN
The cooker must be fitted with a stability device firmly secured to the fabric of the build-
ing. The M6 bolt at the top of the rear of the cooker can be used to engage a stability
chain. Keep the chain clear of controls and pipes on the rear of the cooker.
The chain must be fitted to the wall behind the cooker.
NOTE: If the cooker is to be placed on a base, precautions must be taken to prevent it
from slipping off the base.
19
Installation Instructions
The cooker is designed to match the depth of standard 600mm worktops.
An adaptor backplate should, therefore, be fitted within the shaded area shown to
allow the cooker to be pushed fully to the wall. If a forward facing backplate is used,
it must be chased into the wall.
180
450
370
Connection to the cooker should be made with an approved appliance flexible
connection to BS 669. A length of 0.9 to 1.25m is recommended. The length of hose
chosen should be such that when the cooker is in situ, the hose does not touch the
floor.
The temperature rise of areas at the rear of the cooker that are likely to come in
contact with the flexible hose do not exceed 70˚C.
LPG cookers should be connected with a hose suitable for LPG and capable of
withstanding 50mbar pressure.
20
Installation Instructions
ELECTRICAL CONNECTIONS
WARNING - THIS APPLIANCE MUST BE EARTHED
Your cooker should have been checked to ensure that the voltage corresponds with
your supply voltage, which is stated on the data badge fitted on the rear panel.
The cooker must be connected by a contractor/engineer who is registered with the
National Inspection Council for Electrical Installation Contracting (NICEIC), to a suitable
double - pole control unit with a minimum rating of 30A and a minimum contact
clearance of 3mm, which should be fitted adjacent to (but not above) the cooker, in
accordance with IEE regulations.
2
The power supply cable should conform to BS6004 with a conductor size of 4mm .
The control unit should be easily accessible in the event of an emergency.
This appliance conforms to EN55014 regarding suppression of radio and television
interference.
Access to the mains terminals is gained by removing the rear access cover.
The mains cable must pass through the cable clamp adjacent to the terminal block.
Sufficient cable should be used to allow the cooker to be pulled out for servicing.
INSTALLATION & OPERATIONAL CHECKS
After installation, check for gas soundness.
Fit the hotplate burner bodies, enamelled discs and pan supports referring to the
instructions for use where necessary.
1.
2.
3.
Check that the hotplate burners ignite correctly and burn with a steady flame.
Check for a steady flame on the low setting.
Check that with the left hand oven set to 120˚C, the oven heats up and the
thermostat operates.
Check that with the right hand oven set to 120˚C, the oven heats up and the
thermostat operates.
4.
5.
Check the operation of the twin grill.
Check the operation of the clock.
Instruct the user on the operation of the cooker.
21
Notes
22
If It Still Won’t Work...
Contact the Service Office (UK: 08709 066 066)
If something is still wrong with your appliance after you have been through the
‘Something Wrong’ list:
1. Switch off and unplug the appliance from the mains.
2. Call your nearest Service Office or local importer.
When you contact us we will want to know the following:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The Model number and the Serial number of your appliance.
5. The date of purchase (please keep the receipt as evidence will be required when
an engineer calls) enter the date here:
.............................................................................
Please make sure you have all these details ready when you call.
Spare Parts
Please remember your new appliance is a complex piece of equipment.
‘DIY’ repairs or unqualified and untrained service people may put you in danger, could
damage the appliance and might mean you lose cover under the Parts Guarantee.
If you do experience a problem with the appliance don’t take risks, call in our Service
Engineer. Our Parts are designed exclusively to fit your appliance. Do not use them for
any other purpose as you may create a safety hazard.
Disposal of your product
To minimise the risk of injury to children please dispose of your product carefully and
safely. Remove all doors and lids. Remove the mains cable (where fitted) by cutting off
flush with the appliance and always ensure that no plug is left in a condition where it
could be connected to the electricity supply.
To help the environment, Local Authority instructions should be followed for the
disposal of your product.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances must be collected separately in
order to optimise the recovery and recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your obligation,
that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information concerning the
correct disposal of their old appliance.
23
Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number
Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
Monday to Friday, 8.30am to 5pm
Saturday, 8.30am to 12noon
Republic of Ireland: (01) 842 6836
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.
06/2005 195052148.01
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