Instructions for use
WASHER-DRYER
!
This symbol reminds you to read this instruction manual.
GB
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
English,1
Connecting the electricity and water supplies
The first wash cycle
Technical data
Description of the washer-dryer and
starting a wash cycle, 6-7
Control panel
Indicator lights
Starting a wash cycle
Wash cycles, 8
Table of wash cycles
Personalisation, 9
Setting the temperature
Setting the drying cycle
Functions
IWDD 7123
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
Garments requiring special care
Load balancing system
Precautions and tips, 11
General safety
Disposal
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washer-dryer
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13
Service and Guarantee, 14-15-16
Before calling for Assistance
Guarantee
1
Connecting the drain hose
the supply voltage is included within the values i
ndicated on the Technical details table
(see page 5);
GB
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from
the floor;
the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
65 - 100 cm
Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.
The drain hose may be
connected to an
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
under-sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends
have been taken off
the spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is lost,
the plug must not be used until a replacement is
obtained.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Replacement fuse covers:
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking
or the colour that is embossed in words on the base
of the plug. Replacements can be obtained directly
from your nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable
through partitions, units etc., please ensure that
either:
! We advise against the use of hose extensions; in
case of absolute need, the extension must have the
same diameter as the original hose and must not
exceed 150 cm in length.
the plug is replaced by a fused 13 ampere re-
wearable plug bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the
appliance.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more
than 15cms (6 inches). If the hose is pushed down
too far, this may cause the machine to self -syphon
ie. continuously empty as it is filling.
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.
Electric connection
Before plugging the appliance into the mains
socket, make sure that:
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
the socket is earthed and in compliance with the
applicable law;
Green & Yellow Earth
Blue
Neutral
Live
the socket is able to sustain the appliance's
maximum power load indicated in the Technical
details table (see page 5);
Brown
3
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E
Warning! The company denies all liability if and when
these norms are not respected.
GB
The first wash cycle
or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or
coloured Red.
Once the appliance has been installed, and before
you use it for the first time, run a wash cycle with
detergent and no laundry, setting the 90°C
programme without a pre-wash cycle.
Connect Blue wire to terminal marked N or coloured
Black.
If a 13 amp plug (BS 1363) is used it must be fitted
with a
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
BLUE
NEUTRAL (N)
LIVE (L)
BROWN
GREEN & YELLOW
EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove the
plug by cutting the mains cable as close as possible
to the plug body and dispose of it as described
above.
GREEN &
YELLOW
13 ampere fuse
BROWN
CROSS-BAR
CORD GRIP
BLUE
! The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.
! When the washing machine is installed, the mains
socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by
an authorised serviceman.
4
GB
Technical data
Model
IWDD 7123
width 59.5 cm
height 85 cm
depth 53,5 cm
Dimensions
Capacity
from 1 to 7 kg for the wash programme;
from 1 to 5 kg for the drying programme
Electrical
please refer to the technical data plate fixed
to the machine
connections
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
Water
connections
Spin speed
up to 1200 rotations per minute
Energy
Wash: programme 2; temperature 60°C;
run with a load of 7 kg.
rated
programmes
according to
regulation
EN 50229
Drying: first drying cycle performed with a 2 kg
lload and the DRYING knob on the setting.
Second drying cycle performed with a 5 kg
load and the DRYING knob on the
setting.
This appliance conforms to the following
EC Directives:
- 89/336/EEC dated 03/05/89
(Electromagnetic Compatibility) and
subsequent modifications
- 2002/96/EC
- 2006/95/EC Low Voltage)
5
Description of the washer-dryer and
starting a wash cycle
Control panel
GB
WASH CYCLE
PROGRESS
DELAY TIMER
button
START/
PAUSE
button with
indicator light
DISPLAY
FUNCTION
buttons with
indicator lights
ON/OFF button
TEMPERATURE
knob
DOOR LOCKED
indicator light
Detergent dispenser drawer
WASH CYCLE
knob
DRYING
knob
Detergent dispenser drawer: used to dispense
detergents and washing additives (see Detergents
and laundry).
WASH CYCLE PROGRESS indicator lights: used to
monitor the progress of the wash cycle.
The illuminated indicator light shows which phase is in
progress.
ON/OFF button: switches the washing machine on
and off.
DOOR LOCKED indicator light: indicates whether
the door may be opened or not (see next page).
WASH CYCLE knob: programmes the wash cycles.
During the wash cycle, the knob does not move.
START/PAUSE button with indicator light: starts or
temporarily interrupts the wash cycles.
FUNCTION buttons with indicator light: used to
select the available functions. The indicator light
corresponding to the selected function will remain lit.
N.B. To pause the wash cycle in progress, press this
button; the corresponding indicator light will flash
orange, while the indicator light for the current wash
cycle phase will remain lit in a fixed manner. If the
TEMPERATURE knob: sets the temperature or the
cold wash cycle (see Personalisation).
DOOR LOCKED
indicator light is switched off, the
door may be opened.
To start the wash cycle from the point at which it was
interrupted, press this button again.
DRYING knob: used to set the desired drying
programme (see Personalisation).
Standby mode
DISPLAY: used to view the duration of the various
cycles available and the remaining time of a cycle in
progress; if the DELAY TIMER option has been
selected, the countdown to the start of the selected
cycle will appear.
This washing machine, in compliance with new
energy saving regulations, is fitted with an automatic
standby system which is enabled after a few minutes
if no activity is detected. Press the ON-OFF button
briefly and wait for the machine to start up again.
DELAY TMER button
: press to set a delayed start
time for the selected wash cycle. The delay time will
be shown on the display.
6
Indicator lights
Door locked indicator light
GB
When the indicator light is on, the porthole door is
locked to prevent it from being opened; make sure
the indicator light is off before opening the door (wait
approximately 3 minutes). To open the door during a
running wash cycle, press the START/PAUSE button;
the door may be opened once the DOOR LOCKED
indicator light turns off.
The indicator lights provide important information.
This is what they can tell you:
Wash cycle phase indicator lights
Once the desired wash cycle has been selected and has
begun, the indicator lights switch on one by one to
indicate which phase of the cycle is currently in progress.
Wash
Rinse
Spin/Drain
Drying
End of wash cycle
Note: when the drying cycle has finished, the
DRYING knob should be returned to the 0 position.
Function buttons and corresponding indicator lights
When a function is selected, the corresponding
indicator light will illuminate.
If the selected function is not compatible with the
programmed wash cycle, the corresponding indicator
light will flash and the function will not be activated.
If the selected function is not compatible with another
function which has been selected previously, the
indicator light corresponding to the first function
selected will flash and only the second function will be
activated; the indicator light corresponding to the
enabled option will remain lit.
Starting a wash cycle
1. Switch the washer-dryer on by pressing the ON/OFF button. All indicator lights will switch on for a few
seconds, then they will switch off and the START/PAUSE indicator light will pulse.
2. Load the laundry and close the door.
3. Set the WASH CYCLE knob to the desired programme.
4. Set the washing temperature (see Personalisation).
5. Set the drying cycle if necessary (see Personalisation).
6. Measure out the detergent and washing additives (see Detergents and laundry).
7. Select the desired functions.
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit
in a fixed manner, in green.
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.
9. At the end of the wash cycle the
indicator light will switch on. The door can be opened once the DOOR
LOCKED indicator light turns off. Take out your laundry and leave the appliance door ajar to make sure the
drum dries completely. Switch the washer-dryer off by pressing the ON/OFF button.
7
Wash cycles
Table of wash cycles
GB
Detergents
Max. load (kg)
Max. Max.
Cycle
duration
Description of the wash cycle
temp. speed Drying
(°C) (rpm)
Fabric
softener
Eco
Normal
Wash
Time
Daily
1
1
1
2
3
4
White Cotton: extremely soiled whites.
White Cotton (1): heavily soiled whites and resistant colours.
White Cotton (2): heavily soiled whites and delicate colours.
Cotton: heavily soiled whites and resistant colours.
Coloured Cotton (3): lightly soiled whites and delicate colours.
Synthetics: heavily soiled resistant colours.
Special
90° 1200
60° 1200
40° 1200
60° 1200
40° 1200
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
l
7
7
7
7
7
3
-
-
-
3,5
3,5
2
50°
800
5
6
7
Wool: for wool, cashmere, etc.
40°
30°
40°
600
0
l
l
l
l
l
l
1,5
1
-
-
-
-
-
Silk/Curtains: for garments in silk and viscose, lingerie.
Jeans
800
l
3
Sport
8
9
Sport Intensive
30°
30°
600
600
l
l
3
-
-
-
-
-
Sport Light
l
3
Max. 2
pairs
10
Special Shoes
30°
600
l
l
-
-
Dry
11
12
Cotton
Synthetics
l
l
5
3
-
-
-
-
-
-
-
-
-
-
13
Express Wash & Dry
30° 1200
l
l
l
0,5
-
Partial wash cycles
Rinse
Spin
-
-
-
1200
1200
0
l
l
-
l
-
7
7
7
-
-
-
-
-
-
Drain
-
The information contained in the table is intended as a guide only.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 50229: set wash cycle 1 with a temperature of 60°C.
2) Long wash cycle for cottons: set wash cycle 1 with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.
Specials wash cycles
Sport Intensive (wash cycle 8) is for washing heavily soiled sports clothing fabrics (tracksuits, shorts, etc.); for
best results, we recommend not exceeding the maximum load indicated in the "Table of wash cycles"
.
Sport Light (wash cycle 9) is for washing lightly soiled sports clothing fabrics (tracksuits, shorts, etc.); for best
results, we recommend not exceeding the maximum load indicated in the "Table of wash cycles". We recommend
using a liquid detergent and dosage suitable for a half-load.
Special Shoes (wash cycle 10) is for washing sports shoes; for best results, do not wash more than 2 pairs
simultaneously.
Express Wash & Dry (wash cycle 13) was designed to wash and dry lightly soiled garments quickly. This cycle may
be used to wash and dry a laundry load of up to 0.5 kg in just 35 minutes.
To achieve optimum results, use liquid detergent and pre-treat cuffs, collars and stains.
8
Personalisation
Setting the temperature
GB
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles).
The temperature may be lowered, or even set to a cold wash . The washer-dryer will automatically prevent you
from selecting a temperature which is higher than the maximum value set for each wash cycle.
Table of Drying times (guideline values)
Setting the drying cycle
Turn the DRYING knob to select the desired drying
Fabric
type
Load type
Max. Cupboard Hanger Iron
load dry
(kg)
dry
dry
option. There are two options:
A - Based on time: From 40 minutes to 180.
Cotton
Clothing of different
sizes, Terry towels
B - Based on the desired laundry dryness level:
5
3
180
140
170
140
100
Iron dry
: suitable for clothes which will need ironing
Synthetics Sheets, Shirts, Pyjamas,
socks, etc.
afterwards. the remaining dampness softens creases,
making them easier to remove.
120
Hanger dry
Cupboard dry : suitable for laundry which can be put back in a cupboard without being ironed.
If your laundry load to be washed and dried is much greater than the maximum stated load (see adjacent table),
: ideal for clothes which do not need to be dried fully.
perform the wash cycle, and when the cycle is complete, divide the garments into groups and put some of them back
in the drum. At this point, follow the instructions provided for a "Drying only" cycle. Repeat this procedure for the
remainder of the load.
Drying only
Use the cycle selector knob to select a drying cycle (11-12) in accordance with the type of fabric. The desired drying
level or time may also be set using the DRYING knob.
Functions
The various wash functions available with this washer-dryer will help to achieve the desired results, every time.
To activate the functions:
1. Press the button corresponding to the desired function;
2. the function is enabled when the corresponding indicator light is illuminated.
Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in
conjunction with the selected wash cycle.
Delay timer
To set a delayed start for the selected programme, press the corresponding button repeatedly until the required
delay period has been reached. When this option is enabled, the
symbol lights up on the display. To remove the
delayed start option press the button until the text "OFF" appears on the display.
! This option is enabled with all programmes.
Selecting this option enables you to suitably adjust drum rotation, temperature and water to a reduced load of lightly
soiled cotton and synthetic fabrics (refer to the "Table of wash cycles" ).
enables you to wash in less time
thereby saving water and electricity. We suggest using a liquid detergent suitably measured out to the load quantity.
! This function may not be used in conjunction with cycles 1, 5, 6, 7, 8, 9, 10, 11, 12, 13,
,
,
.
1200-600
Press this button to reduce the spin speed
! This function may not be used in conjunction with cycles 6, 11, 12, 13,
.
9
Detergents and laundry
Detergent dispenser drawer
Silk: use special wash cycle 6 to wash all silk
GB
garments. We recommend the use of special
detergent which has been designed to wash delicate
clothes.
Good washing results also depend on the correct
dose of detergent: adding too much detergent will not
necessarily result in a more efficient wash, and may in
fact cause build up on the inside of your appliance
and contribute to environmental pollution.
Curtains: fold curtains and place them in a pillow
case or mesh bag. Use wash cycle 6.
Jeans: Turn garments inside-out before washing and
use a liquid detergent. Use programme 7.
! Do not use hand washing detergents because these
create too much foam.
Load balancing system
Open the detergent
dispenser drawer and
Before every spin cycle, to avoid excessive vibrations
and to distribute the load in a uniform manner, the
drum rotates continuously at a speed which is slightly
greater than the washing rotation speed. If, after
several attempts, the load is not balanced correctly,
the machine spins at a reduced spin speed. If the
load is excessively unbalanced, the washer-dryer
performs the distribution process instead of spinning.
To encourage improved load distribution and balance,
we recommend small and large garments are mixed
in the load.
pour in the detergent or
washing additive, as
follows.
3
2
1
ompartment 1: Pre-wash detergent (powder)
compartment 2: Detergent for the wash cycle
(powder or liquid)
Liquid detergent should only be poured in immediately
prior to the start of the wash cycle.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from
whites.
Empty all garment pockets and check the buttons.
Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Durable fabrics: max. 7 kg
Synthetic fabrics: max. 3 kg
Delicate fabrics: max. 2 kg
Wool: max. 1,5 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Garments requiring special care
Wool: all wool garments can be washed using
programme 5, even those carrying the "hand-wash
only"
label. For best results, use special
detergents and do not exceed 1,5 kg of laundry.
10
Precautions and tips
! This Washer-dryer was designed and constructed in
accordance with international safety regulations. The
following information is provided for safety reasons
and must therefore be read carefully.
The door can become quite hot during the wash cycle.
GB
If the appliance has to be moved, work in a group
of two or three people and handle it with the utmost
care. Never try to do this alone, because the
appliance is very heavy.
General safety
Before loading laundry into the Washer-dryer, make
sure the drum is empty.
This appliance was designed for domestic use only.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
During the drying phase, the door tends to get
quite hot.
Do not use the appliance to dry clothes that have
been washed with flammable solvents (e.g.
trichlorethylene).
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they
do not play with the appliance.
Do not use the appliance to dry foam rubber or
similar elastomers.
Make sure that the water tap is turned on during
the drying cycles.
Do not dry unwashed items in the tumble dryer.
Items that have been soiled with substances such
as cooking oil, acetone, alcohol, petrol, kerosene,
spot removers, turpentine, waxes and wax
removers should be washed in hot water with an
extra amount of detergent before being dried in the
tumble dryer.
Disposal
Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment, requires that
old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected
separately in order to optimise the recovery and
recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out "wheeled bin" symbol on the
product reminds you of your obligation, that when
you dispose of the appliance it must be separately
collected.
Items such as foam rubber (latex foam), shower
caps, waterproof textiles, rubber backed articles
and clothes or pillows fitted with foam rubber pads
should not be dried in the tumble dryer.
Fabric softeners, or similar products, should be
used as specified by the fabric softener instructions.
The final part of a tumble dryer cycle occurs without
heat (cool down cycle) to ensure that the items are
left at a temperature that ensures that the items will
not be damaged.
WARNING: Never stop a tumble dryer before the
end of the drying cycle unless all items are quickly
removed and spread out so that the heat is
dissipated.
Consumers should contact their local authority or
retailer for information concerning the correct
disposal of their old appliance.
Do not touch the machine when barefoot or with
wet or damp hands or feet.
Do not pull on the power supply cable when
unplugging the appliance from the electricity
socket. Hold the plug and pull.
Do not open the detergent dispenser drawer while
the machine is in operation.
Do not touch the drained water as it may reach
extremely high temperatures.
Never force the porthole door. This could damage
the safety lock mechanism designed to prevent
accidental opening.
If the appliance breaks down, do not under any
circumstances access the internal mechanisms in
an attempt to repair it yourself.
Always keep children well away from the appliance
while it is operating.
11
Care and maintenance
Cutting off the water and electricity
supplies
Cleaning the pump
GB
The washer-dryer is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes,
small items (such as coins or buttons) may fall into the
pre-chamber which protects the pump, situated in its
bottom part.
Turn off the water tap after every wash cycle. This
will limit wear on the hydraulic system inside the
washer-dryer and help to prevent leaks.
Unplug the washer-dryer when cleaning it and
during all maintenance work.
! Make sure the wash cycle has finished and unplug
the appliance.
Cleaning the washer-dryer
To access the pre-chamber:
The outer parts and rubber components of the
appliance can be cleaned using a soft cloth soaked
in lukewarm soapy water. Do not use solvents or
abrasives.
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washer-dryer (see
figure);
Cleaning the detergent dispenser
drawer
Remove the dispenser
by raising it and pulling it
out (see figure).
Wash it under running
water; this operation
should be repeated
frequently.
2. unscrew the lid by
rotating it anti-clockwise
(see figure): a little water
may trickle out. This is
perfectly normal;
Caring for the door and drum of your
appliance
Always leave the porthole door ajar in order to
prevent unpleasant odours from forming.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are
securely in place before you push it onto the
appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are
any cracks, it should be replaced immediately: during
the wash cycles, water pressure is very strong and a
cracked hose could easily split open.
! Never use second-hand hoses.
12
Troubleshooting
Your washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see Assistance), make
GB
sure that the problem cannot be not solved easily using the following list.
Problem:
Possible causes / Solutions:
The Washer-dryer does not
switch on.
The appliance is not plugged into the socket fully, or is not making contact.
There is no power in the house.
The wash cycle does not start.
The Washer-dryer door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been opened.
A delayed start has been set.
The washing machine does not
take in water ("H2O" will flash
on the display).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE button has not been pressed.
The drain hose is not fitted at a height between 65 and 100 cm from
the floor (see Installation).
The Washer-dryer continuously
takes in and
The free end of the hose is under water (see Installation).
The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch
the appliance off and contact the Assistance Service. If the dwelling is on one of
the upper floors of a building, there may be problems relating to water drainage,
causing the Washer-dryer to fill with water and drain continuously. Special anti-
draining valves are available in shops and help to avoid this inconvenience.
drains water.
The wash cycle does not include draining: some wash cycles require the
drain phase to be started manually.
The Washer-dryer does not drain
or spin.
The drain hose is bent (see Installation).
The drainage duct is clogged.
The drum was not unlocked correctly during installation (see Installation).
The Washer-dryer is not level (see Installation).
The Washer-dryer vibrates a lot
during the spin cycle.
The Washer-dryer is trapped between cabinets and walls (see Installation).
The water inlet hose is not screwed on properly (see Installation).
The detergent dispenser drawer is blocked (for cleaning instructions, see Care
and maintenance).
The Washer-dryer leaks.
The drain hose is not fixed properly (see Installation).
Switch off the machine and unplug it, wait for approximately 1 minute
and then switch it back on again.
The "Functions" indicator lights
and the "start/pause" indicator
light flash, while one of the "phase
in progress" indicator lights and
the "door locked" indicator light
will remain lit in a fixed manner.
If the problem persists, contact the Technical Assistance Service.
There is too much foam.
The detergent is not suitable for machine washing (it should display the
text for Washer-dryers or hand and machine wash, or the like).
Too much detergent was used.
The washer-dryer does not dry.
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
A delayed start has been set.
DRYING knob is in the 0 position.
13
Service
Before calling for Assistance:
GB
Check whether you can solve the problem alone (see Troubleshooting);
Restart the programme to check whether the problem has been solved;
If this is not the case, contact an authorised Technical Assistance Centre using the telephone number
provided on the guarantee certificate.
! Always request the assistance of authorised technicians.
Have the following information to hand:
the type of problem;
the appliance model (Mod.);
the serial number (S/N).
This information can be found on the data plate applied to the rear of the washer-dryer, and can also be
found on the front of the appliance by opening the door.
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Guarantee
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
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The appliance has been installed and operated correctly and in accordance with our operating and
maintenance instructions.
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The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
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Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
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Damage resulting from transportation, improper use, neglect or interference or as a result of improper
installation.
Replacement of any consumable item or accessory . These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR
NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Indesit also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your
appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer's
time. To activate the extra parts warranty on your appliance, simply call our registration line on 08448 24 24 24
(Republic of Ireland 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for
the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical
difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08448 224 224 (Republic of
Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
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Xerox Fabriano
After Sales Service
GB
No one is better placed to care for your Indesit appliance during the course of its working life than us - the manufacturer.
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean
your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Indesit ownership. To activate your free 5 year parts guarantee you must
register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit's continued commitment to helping the environment, Indesit reserves the right to use quality, recycled
components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug
and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can
no longer be plugged into a mains socket, and the door cannot be locked shut.
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