KitchenAid Coffeemaker KCM511 User Manual

JAVASTUDIO™  
COLLECTION  
PROGRAMMABLE  
COFFEE MAKERS  
INSTRUCTIONS  
KCM511  
KCM514  
KCM515  
1-800-541-6390  
Details Inside  
®
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FOR THE WAY IT’S MADE.  
Table of Contents  
INTRODUCTION  
Hassle-Free Replacement Warranty...........................................Inside Front Cover  
Product Registration Card ........................................................Inside Front Cover  
Coffee Maker Safety ..........................................................................................2  
Electrical Requirements......................................................................................2  
Important Safeguards........................................................................................3  
FEATURES AND OPERATION  
Coffee Maker General Features..........................................................................4  
Display and Control Pad Features.......................................................................6  
Pre-Use Cleaning ...............................................................................................8  
Installing the Water Filter...................................................................................8  
To Set the Time-of-Day Clock.............................................................................9  
Brewing Coffee................................................................................................10  
Using the Thermal Carafe ................................................................................11  
The Pause and Pour Feature.............................................................................12  
Using the Automatic Brew Timer.....................................................................12  
The Cleaning Needed Indicator........................................................................13  
Coffee Brewing Suggestions: Advice for Great Taste ........................................14  
CARE AND CLEANING  
Cleaning the Coffee Maker ..............................................................................15  
Descaling the Coffee Maker.............................................................................15  
Troubleshooting and Error Codes.....................................................................16  
WARRANTY AND SERVICE INFORMATION  
Warranty for the 50 United States and District of Columbia ............................17  
Warranty For Puerto Rico.................................................................................18  
Arranging for Service after the Warranty Expires..............................................18  
Arranging for Service Outside the 50 United States and Puerto Rico................18  
Ordering Accessories and Replacement Parts ...................................................18  
 
1
Coffee Maker Safety  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your  
appliance. Always read and obey all safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you  
and others.  
All safety messages will follow the safety alert symbol and either  
the word “DANGER” or “WARNING.These words mean:  
You can be killed or seriously injured  
if you don’t immediately follow  
instructions.  
DANGER  
You can be killed or seriously injured  
if you don’t follow instructions.  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to  
reduce the chance of injury, and tell you what can happen if the instructions are  
not followed.  
Electrical Requirements  
Volts: 120 V.A.C. only. Hertz: 60 Hz  
WARNING  
Electrical Shock Hazard  
Plug into a grounded 3 prong  
NOTE: Your Coffee Maker has a 3  
outlet.  
prong grounded plug. To reduce the  
Do not remove ground prong.  
Do not use an adapter.  
risk of electrical shock, this plug will  
fit in an outlet only one way. If the  
plug does not fit in the outlet, contact  
a qualified electrician. Do not modify  
the plug in any way.  
Do not use an extension cord.  
Failure to follow these  
instructions can result in  
death, fire or electrical shock.  
Do not use an extension cord. If the  
power supply cord is too short, have a  
qualified electrician or serviceman  
install an outlet near the appliance.  
 
2
IMPORTANT SAFEGUARDS  
When using electrical appliances, basic safety precautions should always be  
followed, including the following:  
1. Read all instructions.  
2. Do not touch hot surfaces. Use handles or knobs.  
3. To protect against electrical shock, do not immerse cord, plugs, or Coffee  
Maker in water or other liquid.  
4. Close supervision is necessary when any appliance is used by or near  
children.  
5. Unplug Coffee Maker from outlet before cleaning. Allow to cool before  
putting on or taking off parts, and before cleaning the appliance.  
6. Do not operate any appliance with a damaged cord or plug, or after the  
appliance malfunctions or has been damaged in any manner. Return  
appliance to the nearest Authorized Service Facility for examination, repair,  
or adjustment.  
7. The use of accessories not recommended by the appliance manufacturer  
may result in fire, shock or injury to persons.  
8. Do not use outdoors.  
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.  
10. Do not place on or near a hot gas or electric burner, or in a heated oven.  
11. Do not use appliance for other than its intended use.  
12. Do not use appliance without lid properly placed on container.  
13. The container is designed for use with this appliance. It must never be used  
on a range top.  
14. Do not set a hot container on a wet or cold surface.  
15. Do not use a cracked container or a container having a loose or weakened  
handle.  
16. Do not clean container with cleaners, steel wool pads, or other abrasive  
material.  
17. This product has been UL Listed for household use.  
SAVE THESE INSTRUCTIONS  
 
3
General Features  
JavaSpa™ Showerhead  
Brew Basket  
Split-Lid  
Reservoir  
Fill-Channel  
Time Since  
Brew” Display  
Brew Timer  
Display  
Clean Touch™  
Control Pad  
Wrap-Around  
Housing  
Glass Carafe  
Coffee Scoop  
Gold Tone  
Permanent  
Filter  
 
4
General Features  
JavaSpa™ Showerhead  
Reservoir Fill-Channel  
Extra-wide showerhead sprays the  
brew basket evenly with hot water,  
ensuring even coffee extraction and  
outstanding flavor.  
The Coffee Maker features a  
convenient front-fill water reservoir.  
Just lift the front lid and use the  
convenient fill-channel to add water.  
You can also lift the rear lid and add  
water directly to the reservoir.  
1100-Watt Heat Pump  
(not shown)  
Powerful heat pump brews rich,  
flavorful coffee.  
Brew Timer Display  
Shows the AM or PM time-of-day. An  
easy-to-set 24 hour brew timer will  
brew coffee at the selected time, day  
or night.  
Electronic Temperature Control  
Fully electronic control directly  
monitors the temperature of the heat  
pump to brew - and keep - coffee at  
optimal temperatures.  
“Time Since Brew” Display  
30, 60, 90, and 120-minute  
segments light up to indicate the  
time elapsed since the last carafe was  
brewed.  
Pause & Pour Feature  
Pause and pour lets you remove the  
carafe and pour a cup of coffee  
before brewing is finished. A special  
valve seals the brew basket tightly,  
eliminating drips.  
Clean Touch™ Control Pad  
The control pad makes operating the  
Coffee Maker simple. The pad is  
sealed against spills, will not trap  
grime, and is a snap to wipe clean.  
End-Of-Brewing Tone  
A tone sounds when coffee is  
finished brewing.  
Glass Carafe  
(models KCM511, KCM514)  
Dishwasher-safe glass carafe features  
a no-drip pouring spout and  
comfortable handle.  
Automatic Shutoff  
Coffee Maker automatically shuts off  
two hours after brewing.  
Split-Lid  
Stainless Steel Thermal Carafe  
(model KCM515 – not shown)  
Thermal carafe preserves flavor by  
keeping coffee warm without  
continuous heating. Stainless steel  
construction with vacuum insulation  
will keep coffee piping hot for hours.  
Access the brew basket and water  
reservoir by lifting the split-lid. The  
front lid covers the brew basket and  
reservoir fill-channel. The rear lid  
covers the water reservoir and water  
filter.  
Brew Basket  
Gold Tone Permanent Filter  
The high-performance gold tone filter  
eliminates the need for paper coffee  
filters. Coffee Maker can also use  
paper filters, if desired.  
Lift the front lid to access the  
removable, dishwasher-safe brew  
basket. The basket holds a 10-12 cup  
flat-bottom paper coffee filter or the  
gold tone permanent filter.  
continued…  
 
5
General Features  
Ion-Exchange Water Filter / Water  
Full-Length Cord Storage  
Level Indicator (not shown)  
Advanced filter reduces chlorine and  
other contaminants which impair  
coffee flavor. Filter also softens the  
water, which increases the time  
between descalings. The filter handle  
serves as a convenient water level  
indicator.  
(not shown)  
Compartment in back of unit keeps  
excess cord out of the way.  
Wrap-Around Housing  
Stylish design minimizes heat loss  
from the carafe while protecting it  
from accidental spills and breakage.  
Coffee Scoop  
Use one rounded scoop of ground  
coffee for each cup desired.  
Display and Control Pad Features  
“Time Since Brew”  
Display  
Brew Timer  
Display  
Cleaning Needed  
Indicator  
“H” and “M” Buttons  
On/Off  
1-4 Cup  
Auto On  
Set  
Set  
(Program) (Clock)  
 
6
Display and Control Pad Features  
DISPLAY FEATURES:  
Auto On  
Press to turn the automatic brew  
timer on or off. When the brew timer  
is turned on, the …  
Brew Timer Display  
Shows the time-of-day. Small lights  
indicate whether the time is AM or  
PM. An easy-to-set 24-hour brew  
timer will brew coffee at the selected  
time, day or night.  
• Programmed brew time will briefly  
appear on the brew timer display  
• Auto On indicator will light  
• Coffee Maker will begin brewing at  
the programmed time  
If a programmed brew time has not  
been set when the Auto On Button is  
pressed, the Coffee Maker will  
automatically enter the Set (Program)  
mode.  
“Time Since Brew” Display  
Display shows the time elapsed since  
the completion of the brewing cycle.  
The 30” segment will light  
immediately after brewing, indicating  
the coffee is less than 30 minutes  
old. Every 30 minutes, a new  
segment will light.  
Set (Program)  
Press to program an automatic brew  
time. When the Set (Program) Button  
is pressed, the …  
Cleaning Needed Indicator  
The indicator will light after brewing  
if the Coffee Maker requires  
descaling.  
• Brew timer display will flash  
• Set (Program) indicator will flash  
• “H” (hour) and “M” (minute)  
Buttons can be used to set a brew  
time  
“H” and “M” Buttons  
Use the “H” (hour) and “M” (minute)  
buttons to program the brew timer  
or set the time-of-day clock.  
Set (Clock)  
Press to set the time-of-day clock.  
When the Set (Clock) Button is  
pressed, the …  
CONTROL PAD FEATURES:  
• Brew timer display will flash  
• Set (Clock) indicator will flash  
• “H” (hour) and “M” (minute)  
Buttons can be used to set the  
clock  
On/Off  
Press to turn the Coffee Maker on or  
off. An indicator light shows when  
the Coffee Maker is on.  
1-4 Cup  
After turning on the Coffee Maker or  
activating the automatic brew timer,  
press the 1-4 Cup Button to turn the  
1 to 4 cup brew cycle on or off. This  
special cycle heats small quantities of  
water thoroughly, ensuring optimum  
flavor when brewing small pots of  
coffee. An indicator light shows when  
the 1 to 4 cup brew cycle is activated.  
 
7
Preparing Your Coffee Maker for Use  
Pre-Use Cleaning  
4. Place the filter cartridge in the  
circular well at the bottom of the  
water reservoir, aligning the tab on  
the cartridge with the notch in the  
well. The water level markings on  
the filter handle will face forward.  
Push the cartridge slightly to make  
sure it fits snugly.  
Wash the brew basket, gold tone  
permanent filter, and carafe in hot,  
soapy water, then rinse with clean  
water and dry. Do not use abrasive  
cleansers or scouring pads.  
Installing the Ion-Exchange  
Water Filter  
Use of the ion-exchange water filter  
is strongly recommended. The filter  
softens the water while reducing  
chlorine and other contaminants  
which impair coffee flavor. The  
handle of the filter also serves as a  
water level indicator. Use of the water  
filter is optional: the Coffee Maker  
will operate normally without it.  
The water filter is for use only with  
municipally treated tap water or well  
water that is regularly tested for  
contaminants.  
1. Remove the filter from its  
packaging. The filter consists of a  
long handle with a filter cartridge  
at the end.  
2. Place the filter cartridge in a  
separate container filled with  
fresh, cool water. The cartridge  
should remain submerged in the  
water for 10 minutes.  
Tab  
Notch & Filter Well  
5. Every time you install a new filter,  
run the Coffee Maker through a  
complete brewing cycle without  
coffee. Use a full carafe of clean,  
cool water.  
6. Replace the filter every three  
months under normal use. Replace  
it more often under heavy use or  
hard-water conditions.  
3. Lift the rear portion of the split-lid  
using the tabs on either side of  
the lid.  
 
8
Preparing Your Coffee Maker for Use  
To Set the Time-of-Day Clock  
4. Press the “H” (hour) and “M”  
(minute) Buttons below the brew  
timer display to set the hour and  
minutes. If a “H” or “M” Button is  
pressed and held, the digits will  
scroll rapidly. The AM and PM  
indicator lights on the brew timer  
display will change when the hour  
digits roll past “12”. Make sure  
the hour set is correct with respect  
to AM or PM.  
WARNING  
Electrical Shock Hazard  
Plug into a grounded 3 prong  
outlet.  
Do not remove ground prong.  
Do not use an adapter.  
“H” and “M”  
Buttons  
Do not use an extension cord.  
5. Press the Set (Clock) Button to exit  
the clock-setting mode. The digits  
on the brew timer display will stop  
flashing and the Set (Clock)  
Failure to follow these  
instructions can result in  
death, fire or electrical shock.  
indicator will go out. The Coffee  
Maker will automatically record  
the displayed time and exit clock-  
setting mode if no buttons are  
pressed for 10 seconds.  
1. Plug power cord into a grounded  
3 prong outlet.  
2. When the Coffee Maker is first  
plugged in or when power is  
restored after an interruption, the  
brew timer display will initially  
show 12:00 am.  
3. Press the Set (Clock) Button. The  
brew timer display and Set (Clock)  
indicator will begin to flash.  
 
9
Operating Your Coffee Maker  
Brewing Coffee  
on the plate – if the carafe isn’t  
seated, the pause and pour  
feature may engage and coffee  
may overflow the brew basket.  
4. Remove the brew basket from the  
top of the Coffee Maker by  
grasping the finger loop on the  
front of the basket.  
1. Fill a carafe with enough fresh, cool  
water to make the desired amount  
of coffee. A graduated scale on the  
side of the glass carafe helps  
measure the amount of water  
required. The right side of the scale  
(“coffee”) is a measurement of  
1
carafe volume in 4 ⁄  
4
ounce cups.  
The left side of the scale (“water”)  
indicates the amount of water  
needed to produce a given number  
of cups. For thermal carafe model  
KCM515, the scale on the water  
filter handle can be used to gauge  
the amount of water to add.  
5. Insert a 10-12 cup flat-bottom  
paper filter or the gold tone  
permanent filter into the brew  
basket. Never use both types of  
filter at the same time – using  
both may cause water to overflow  
the brew basket.  
2. Lift the front lid and fill the water  
reservoir with fresh cool water  
using the reservoir fill-channel to  
the right of the brew basket.  
Water can also be poured directly  
into the reservoir at the back of  
the Coffee Maker.  
6. Using the included scoop, fill the  
filter with one rounded scoop of  
ground coffee for each cup desired.  
Use a medium grind appropriate for  
automatic drip coffee makers: too  
fine a grind will produce bitterness  
and may clog the coffee filter.  
NOTE: Always place the filter and  
coffee into the removable brew  
basket. Do not operate the Coffee  
Maker without the brew basket in  
place.  
3. After filling the reservoir, place the  
carafe on the Coffee Maker  
warming plate. Make sure the  
bottom of the carafe is fully seated  
 
10  
Operating Your Coffee Maker  
7. Shake the brew basket slightly to  
11. At the end of 2 hours, the Coffee  
Maker and warming plate will  
automatically shut off. To turn off  
the Coffee Maker manually, press  
the On/Off button. Although the  
thermal carafe model KCM515  
does not have a warming plate,  
the outside of the carafe may be  
warm to the touch after brewing.  
12. Repeat steps 1-8 to brew  
even out the bed of coffee. This  
will help ensure uniform coffee  
extraction and excellent flavor.  
Place the basket into the Coffee  
Maker, push it down to seat it  
securely, and close the lid.  
8. Press the On/Off Button to begin  
brewing coffee. If you are only  
brewing 1 to 4 cups of coffee,  
press the 1-4 Cup Button  
additional carafes of coffee. Always  
turn off the Coffee Maker and  
allow it to cool for five minutes  
before starting the next brew cycle.  
immediately after pressing the  
On/Off Button. The 1 to 4 cup  
brew cycle heats small quantities  
of water thoroughly, ensuring  
optimum flavor with small pots of  
coffee.  
Using the Thermal Carafe  
(model KCM515 only)  
The stainless steel thermal carafe  
features a double walled, vacuum  
insulated design that will keep coffee  
hot – and flavorful – for hours. The  
special lid and spout design doesn’t  
require you to turn a stopper or press  
a button to dispense coffee – just tilt  
the carafe and pour! When you set  
the carafe upright, the lid will seal  
automatically.  
To remove the carafe lid for  
cleaning, turn it counter-clockwise  
and lift. The thermal carafe should  
be hand-washed only – it is not  
dishwasher-safe.  
NOTE: Lifting the front lid while  
coffee is brewing will interrupt  
the brew process and impair  
flavor.  
9. The Coffee Maker will sound the  
end-of-brewing tone when  
brewing is complete.  
To maximize coffee temperature,  
preheat the carafe before brewing  
by removing the lid and rinsing the  
interior with hot tap water.  
10. The “Time Since Brew” display  
indicates the time elapsed since  
the completion of the brewing  
cycle. The “30” segment will light  
immediately after brewing,  
indicating the coffee is less than  
30 minutes old. Every 30 minutes,  
a new segment will light.  
 
11  
Operating Your Coffee Maker  
The Pause and Pour Feature  
2. Press the “H” (hour) and “M”  
(minute) Buttons below the brew  
timer display to set the hour and  
minutes. If a “H” or “M” Button is  
pressed and held, the digits will  
scroll rapidly. The AM and PM  
indicator lights on the brew timer  
display will change when the hour  
digits roll past “12”. Make sure  
the desired brew time is correct  
with respect to AM or PM.  
The pause and pour feature enables  
you to remove the carafe from the  
Coffee Maker and pour a cup of  
coffee before brewing is finished.  
When the carafe is removed, a special  
valve stops the flow of coffee from  
the brew basket. Brewing, however,  
does not stop. If the carafe is not  
placed back on the hot plate within  
25 seconds, water will overflow the  
brew basket and spill onto the  
warming plate.  
Pause and pour is a great  
“H” and “M”  
Buttons  
convenience for those in a hurry.  
However, the flavors extracted from  
ground coffee differ at each stage of  
the brewing cycle, and a finished  
carafe represents a delicate blend of  
these flavors. Using pause and pour  
will alter – and usually impair – the  
flavor of the remaining coffee.  
3. After setting the brew time, press  
the Set (Program) Button to exit  
the program-setting mode. The  
digits on the brew timer display  
will stop flashing and the Set  
(Program) indicator will go out.  
The Coffee Maker will  
Using the Automatic Brew Timer  
The Coffee Maker can be  
automatically record the displayed  
brew time and exit the program-  
setting mode if no buttons are  
pressed for 10 seconds.  
programmed to brew coffee at a  
preset time, making it easy to wake  
up to fresh coffee every morning.  
To program and activate the  
automatic brew timer:  
4. Fill the Coffee Maker with coffee  
and fresh water, then activate the  
automatic brew timer by pressing  
the Auto On Button. The  
1. Press the Set (Program) Button.  
The brew timer display and Set  
(Program) indicator will begin to  
flash. The brew timer display will  
show the last brew time set.  
programmed brew time will  
appear briefly on the brew timer  
display before it returns to the  
time-of-day, and the Auto On  
indicator will illuminate.  
 
12  
Operating Your Coffee Maker  
5. The Coffee Maker will begin  
brewing at the programmed time.  
6. Each time you want the Coffee  
Maker to brew at the programmed  
time, activate the automatic brew  
timer by pressing the Auto On  
Button. The Coffee Maker will  
always default to the last brew  
time set.  
NOTE: To cancel automatic brewing,  
deactivate the brew timer by pressing  
the Auto On Button. When  
deactivated, the Auto On indicator  
light will go out.  
The Cleaning Needed Indicator  
Calcium deposits (“scale”) from water  
will build up in the Coffee Maker heat  
pump over time and impair brewing  
efficiency and coffee quality. When the  
Coffee Maker detects a build-up of  
scale, the cleaning needed indicator  
will light after a brewing cycle is  
complete. Once this occurs, descaling  
should be done as soon as possible to  
preserve the performance and life of  
your Coffee Maker. Please see page 15  
for descaling steps.  
 
13  
Coffee Brewing Suggestions:  
Advice for Great Taste  
Fresh Coffee Beans  
If you prefer substantially weaker-  
than-average coffee, it’s best to brew  
using a normal amount of ground  
coffee and then dilute the result with  
hot water. Doing this will maximize  
flavor and minimize bitterness.  
Truly great coffee can only come from  
fresh coffee beans. To preserve the  
freshness of your coffee beans, keep  
the beans in an opaque, air-tight  
container and store them in a cool,  
dry place. Refrigeration is not  
Brew Water Purity  
recommended, as condensation tends  
to form on the beans whenever the  
container is opened. Freezing can  
help preserve beans stored for an  
extended period, but it will also  
impair the flavor.  
The ion-exchange water filter that  
comes with your Coffee Maker  
reduces off-tastes and contaminants  
in your brew water. It also softens the  
water, which enhances coffee flavor.  
For great tasting coffee, be sure to  
use the filter – and replace it  
The Right Grind  
promptly every three months.  
Freshly ground coffee loses flavor and  
aroma quickly – within minutes. The  
best cup of coffee will always come  
from coffee beans that are ground  
just before brewing.  
A proper grind is critical for good  
coffee, and that means using a  
quality grinder like the KitchenAid®  
Blade Coffee Grinder, PRO LINE™  
Series Burr Coffee Mill, or the  
KitchenAid® Model A-9™ Coffee Mill.  
Be sure to grind your coffee to the  
correct size – use a medium grind  
level appropriate for automatic drip  
coffee makers.  
Where local water quality is  
extremely poor, you may wish to use  
bottled, purified water with your  
Coffee Maker. Do not use distilled  
water or mineral water – they can  
damage the Coffee Maker.  
Coffee Maker Cleanliness  
Coffee oils build up quickly within the  
brew basket and carafe. Over time,  
these oils will go stale and impair the  
flavor of freshly brewed coffee. Daily  
cleaning of the brew basket and  
carafe is strongly recommended for  
the best-tasting coffee.  
The Proper Amount  
of Ground Coffee  
For standard drip-process coffee, a  
good starting point is to use one  
rounded scoop of coffee for every  
cup of brew water as measured with  
the carafe. This results in about one  
ounce of coffee being used for every  
16 ounces of brew water – the  
accepted brewing standard. Finer  
grinds usually require less coffee, but  
using too fine a grind will produce  
bitterness. Very fine grinds may also  
clog the coffee filter and cause water  
to overflow the brew basket.  
 
14  
Care and Cleaning  
Cleaning the Coffee Maker  
Descaling Steps:  
1. Unplug the Coffee Maker and  
allow it to cool before cleaning.  
2. Remove the brew basket and  
carafe from the Coffee Maker.  
3. On model KCM515, remove the lid  
on the thermal carafe by turning it  
counter-clockwise, then lifting.  
4. Wash the brew basket, carafe, and  
gold tone permanent filter in hot,  
soapy water and rinse with hot  
water. Do not use abrasive  
1. Before descaling, always remove  
the water filter (see “Installing the  
Water Filter” on page 8) and make  
sure the brew basket contains no  
coffee or coffee filters.  
2. Run the Coffee Maker through a  
complete brewing cycle using a  
full carafe of the descaling  
solution.  
3. If the cleaning needed indicator  
lights after the brewing cycle is  
complete, repeat Step 2 using  
fresh descaling solution. Keep  
repeating Step 2 until the cleaning  
needed indicator no longer lights  
after brewing.  
cleansers or scouring pads. These  
parts can also be washed in the  
upper rack of a dishwasher (the  
thermal carafe included with  
model KCM515 should be hand-  
washed only).  
4. Rinse the Coffee Maker by running  
it through two brewing cycles  
using a full carafe of fresh, cool  
water each time.  
5. Wipe the Coffee Maker housing  
with a warm, soapy cloth. Then  
wipe clean with a damp cloth and  
dry with a soft cloth. Do not use  
abrasive cleansers or scouring pads.  
5. Wash the brew basket and carafe  
in hot, soapy water and rinse with  
hot water. These parts can also be  
washed in the upper rack of the  
dishwasher (the thermal carafe  
included with model KCM515  
should be hand-washed only).  
6. Reinstall or replace the water filter.  
Replace the filter every three  
months under normal usage, or  
more often with heavy use.  
Descaling the Coffee Maker  
Calcium deposits (“scale”) from water  
will build up in the Coffee Maker heat  
pump over time and impair brewing  
efficiency and coffee quality. When  
the Coffee Maker detects a build up  
of scale, the cleaning needed  
indicator will light after a brewing  
cycle is complete. Once this occurs,  
descaling should be done as soon as  
possible to preserve the performance  
and life of your Coffee Maker.  
The Coffee Maker can be descaled  
using a packaged descaling agent or  
vinegar. Always mix the descaling  
solution using cool water.  
• When using a descaling agent,  
follow the directions on the  
package for the recommended  
amounts of descaling agent and  
water to use.  
• When using vinegar, fill the carafe  
with a solution consisting of  
1
1
2
vinegar and ⁄ water.  
2
 
15  
Troubleshooting and Error Codes  
• If the brew timer display is not  
illuminated:  
• If “Err4” appears on the brew  
timer display:  
Check to see if the Coffee Maker is  
plugged into a grounded 3 prong  
outlet. If it is, unplug the Coffee  
Maker, then plug it into the same  
outlet again. If the unit still does not  
work, check the fuse or circuit  
breaker on the electrical circuit the  
Coffee Maker is connected to and  
make sure the circuit is closed.  
A button is jammed. Unplug the  
Coffee Maker, press each button  
several times, then plug the Coffee  
Maker back in. (If the Coffee Maker  
has been stored or used in a cool  
environment, warm the unit to  
normal room temperature before  
doing this.) If “Err4” appears again  
on the display, repeat this procedure.  
• If only a portion of the water  
added to the Coffee Maker  
actually brews:  
The Coffee Maker requires immediate  
descaling. Please refer to the  
descaling instructions on the previous  
page.  
• If “Err1”, “Err2”, or “Err3”  
appear on the brew timer  
display:  
Press the On/Off Button to reset the  
Coffee Maker. If the error codes  
reappear, there is a problem with the  
Coffee Maker electronics. Please refer  
to the Warranty and Service section  
beginning on the following page.  
If the problem cannot be fixed with  
the steps above, please refer to the  
Warranty and Service section  
beginning on the following page.  
 
16  
KitchenAid® Coffee Maker Warranty for the  
50 United States and District of Columbia  
This warranty extends to the purchaser and any succeeding owner for Coffee  
Makers operated in the 50 United States and District of Columbia.  
Length of  
Warranty:  
KitchenAid Will Pay  
For Your Choice of:  
KitchenAid Will Not  
Pay For:  
One Year Full Warranty  
from date of purchase.  
A. Repairs when Coffee  
Maker is used in  
other than normal  
single family home  
use.  
B. Damage resulting  
from accident,  
Hassle-Free  
Replacement of your  
Coffee Maker. See inside  
front cover for details  
on how to arrange for  
service, or call the  
Customer Satisfaction  
Center toll-free at  
1-800-541-6390.  
OR  
alteration, misuse or  
abuse.  
C. Any shipping or  
handling costs to  
deliver your Coffee  
Maker to an  
Authorized Service  
Center.  
D. Replacement parts  
or repair labor costs  
for Coffee Makers  
operated outside the  
50 United States  
and District of  
The replacement parts  
and repair labor costs  
to correct defects in  
materials and  
workmanship. Service  
must be provided by an  
Authorized KitchenAid  
Service Center. To  
arrange for service,  
follow the instructions  
under the KitchenAid®  
Coffee Maker Warranty  
for Puerto Rico on  
page 18.  
Columbia.  
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL  
OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or  
limitation of incidental or consequential damages, so this exclusion may not  
apply to you. This warranty gives you specific legal rights and you may also  
have other rights which vary from state to state.  
 
17  
KitchenAid® Coffee Maker Warranty  
for Puerto Rico  
A limited one year warranty extends  
to the purchaser and any succeeding  
owner for Coffee Makers operated in  
Puerto Rico. During the warranty  
period, all service must be handled by  
an Authorized KitchenAid Service  
nearest Authorized Service Center.  
Call toll-free 1-800-541-6390, 8 a.m.  
to 8 p.m., Monday through Friday,  
10 a.m. to 5 p.m., Saturday, Eastern  
Time to learn the location of a Service  
Center near you. Your repaired Coffee  
Center. Please bring the Coffee Maker, Maker will be returned to you  
or ship it prepaid and insured, to the prepaid and insured.  
Arranging for Service  
After the Warranty Expires  
For service information, call toll-free  
WARNING  
1-800-541-6390, 8 a.m. to 8 p.m.,  
Monday through Friday, 10 a.m. to  
5 p.m., Saturday, (Eastern Time) or  
write to:  
Customer Satisfaction Center  
KitchenAid Portable Appliances  
P.O. Box 218  
St. Joseph, MI 49085-0218  
Electrical Shock Hazard  
Unplug before servicing.  
Failure to do so can result in  
death or electrical shock.  
Arranging for Service Outside  
the 50 United States and Puerto Rico  
Consult your local KitchenAid dealer  
or the store where you purchased the  
Coffee Maker for information on how  
to obtain service.  
Ordering Accessories and Replacement Parts  
To order accessories or replacement  
parts for your Coffee Maker, visit  
KitchenAid.com or call toll-free  
1-800-541-6390, 8 a.m. to 8 p.m.,  
Monday through Friday, 10 a.m. to  
5 p.m. on Saturday (Eastern Time).  
You can also write to:  
Customer Satisfaction Center  
KitchenAid Portable Appliances  
P.O. Box 218  
St. Joseph, MI 49085-0218  
 
18  
 
19  
 
20  
 
®
FOR THE WAY IT’S MADE.  
® Registered Trademark/™Trademark of KitchenAid, U.S.A.  
P05032002 00  
© 2004. All rights reserved. (dZw504)  
 

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