Lenovo Computer Drive 41N5583 User Manual
Multi-Burner Plus  
User’s Guide  
 
Multi-Burner Plus  
User’s Guide  
 
Note: Before using this information and the product it supports, be sure to read the information under  
Appendix D, “Service and Support,” Appendix E, “Lenovo Statement of Limited Warranty,” and Appendix F,  
“Notices.”  
First Edition (April 2006)  
© Copyright Lenovo 2006.  
Portions © Copyright International Business Machines Corporation 2005.  
All rights reserved.  
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with  
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule  
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is  
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in  
Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in  
Data-General, FAR 52.227.14 (Alternate III).  
 
Contents  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v  
Registering your option . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii  
General safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix  
Service .  
Power cords and power adapters  
Extension cords and related devices  
Plugs and outlets  
Batteries .  
Heat and product ventilation .  
CD and DVD drive safety.  
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. ix  
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. ix  
. ix  
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. x  
. xi  
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Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Product description  
Software description .  
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. 1-1  
. 1-1  
. 1-2  
. 1-2  
. 1-2  
. 1-3  
Installation requirements.  
Before you begin  
Handling precautions .  
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Drive controls and connectors .  
Chapter 2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Installing the drive.  
Step 1. Opening the computer .  
Step 2. Unpacking the drive  
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. 2-1  
. 2-1  
. 2-1  
. 2-1  
. 2-2  
. 2-2  
. 2-3  
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Step 3. Setting the configuration jumpers  
Step 4. Mounting the drive in the bay  
Step 5. Attaching the cables to the drive  
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Step 6. Completing the hardware installation .  
Chapter 3. Using the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Maintaining the drive.  
Caring for the drive  
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. 3-1  
. 3-1  
. 3-1  
. 3-2  
. 3-2  
. 3-2  
. 3-3  
. 3-4  
. 3-5  
. 3-6  
. 3-6  
. 3-6  
. 3-7  
. 3-7  
. 3-7  
. 3-9  
. 3-9  
. 3-10  
. 3-11  
Loading a disc .  
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Securing a disc in a vertically mounted drive .  
Manually ejecting a disc .  
Using media .  
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Handling and caring for a disc.  
Using DVD-RAM media .  
Using CD-Rs and CD-RWs .  
Using audio CDs  
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Using DVD-Rs, DVD+Rs, DVD+RWs, and DVD-RWs .  
Installing software .  
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Using Intervideo WinDVD Creator  
Using WinDVD .  
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Operating system support  
Using Direct-to-Disc (DLA) .  
Using the Multimedia Center for Think Offerings application  
Copying and imaging discs  
Printing labels . .  
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Appendix A. Product specifications . . . . . . . . . . . . . . . . . . . . . . . A-1  
Appendix B. Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . B-1  
© Lenovo 2006. Portions © IBM Corp. 2005.  
iii  
 
Appendix C. Customizing the device driver configuration settings . . . . . . . . . C-1  
Enabling DMA for Windows 2000 Professional .  
Enabling DMA for Windows XP .  
Enabling digital audio extraction for Windows 2000  
Enabling digital audio extraction for Windows XP .  
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. C-1  
. C-1  
. C-2  
. C-4  
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Appendix D. Service and Support. . . . . . . . . . . . . . . . . . . . . . . . D-1  
Online technical support  
Telephone technical support  
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. D-1  
. D-1  
Appendix E. Lenovo Statement of Limited Warranty . . . . . . . . . . . . . . . . E-1  
Part 1 - General Terms  
Part 2 - Country-unique Terms  
Part 3 - Warranty Information  
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. E-1  
. E-3  
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. E-13  
. E-13  
. E-13  
. E-14  
. E-17  
Warranty Period .  
Types of Warranty Service .  
Worldwide telephone list .  
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Guarantee supplement for Mexico .  
Appendix F. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1  
Trademarks .  
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. F-2  
Appendix G. Electronic emissions notices . . . . . . . . . . . . . . . . . . . . G-1  
iv Multi-Burner Plus User’s Guide  
 
Safety  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant d’installer ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
Antes de instalar este producto lea la información de seguridad.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
v
 
 
Läs säkerhetsinformationen innan du installerar den här produkten.  
vi Multi-Burner Plus User’s Guide  
 
Registering your option  
Thank you for purchasing this Lenovo™ product. Please take a few moments to register your product and  
provide us with information that will help Lenovo to better serve you in the future. Your feedback is  
valuable to us in developing products and services that are important to you, as well as in developing  
better ways to communicate with you. Register your option on the following Web site:  
http://www.lenovo.com/pc/register/  
Lenovo will send you information and updates on your registered product unless you indicate on the  
Web site questionnaire that you do not want to receive further information.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
vii  
 
viii Multi-Burner Plus User’s Guide  
 
General safety guidelines  
Always observe the following precautions to reduce the risk of injury and property damage.  
Service  
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center.  
Use only a service provider who is approved to repair your particular product.  
Note: Some parts can be upgraded or replaced by the customer. These parts are referred to as Customer  
Replaceable Units, or CRUs. Lenovo expressly identifies CRUs as such, and provides  
documentation with instructions when it is appropriate for customers to replace those parts. You  
must closely follow all instructions when performing such replacements. Always make sure that  
the power is turned off and that the product is unplugged from any power source before you  
attempt the replacement. If you have any questions or concerns, contact the Customer Support  
Center.  
Power cords and power adapters  
Use only the power cords and power adapters supplied by the product manufacturer.  
Never wrap a power cord around the power adapter or other object. Doing so can stress the cord in ways  
that can cause the cord to fray, crack or crimp. This can present a safety hazard.  
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.  
Protect the cord and power adapters from liquids. For instance, do not leave your cord or power adapter  
near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short  
circuit, particularly if the cord or power adapter has been stressed by misuse. Liquids can also cause  
gradual corrosion of the power cord terminals and/or the connector terminals on the adapter which can  
eventually result in overheating.  
Always connect power cords and signal cables in the correct order and ensure that all power cord  
connectors are securely and completely plugged into receptacles.  
Do not use any power adapter that shows corrosion at the ac input pins and/or shows signs of  
overheating (such as deformed plastic) at the ac input or anywhere on the power adapter.  
Do not use any power cords where the electrical contacts on either end show signs of corrosion or  
overheating or where the power cord appears to have been damaged in any way.  
Extension cords and related devices  
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you  
use are rated to handle the electrical requirements of the product. Never overload these devices. If power  
strips are used, the load should not exceed the power strip input rating. Consult an electrician for more  
information if you have questions about power loads, power requirements, and input ratings.  
Plugs and outlets  
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be  
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
ix  
 
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a  
replacement.  
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical  
outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded  
outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter  
or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The  
overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for  
more information if you have questions about power loads and branch circuit ratings.  
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the  
equipment. Do not fully extend power cords in a way that will stress the cords.  
Connect and disconnect the equipment from the electrical outlet carefully  
Batteries  
All personal computers manufactured by Lenovo contain a non-rechargeable coin cell battery to provide  
power to the system clock. In addition, many mobile products such as notebook PCs utilize a  
rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo  
for use with your product have been tested for compatibility and should only be replaced with Lenovo  
approved parts.  
Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or short  
circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge the battery  
pack strictly according to instructions included in the product documentation.  
Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to  
“vent” from the battery pack or coin cell. If your battery is damaged, or if you notice any discharge from  
your battery or the buildup of foreign materials on the battery leads, stop using the battery and obtain a  
replacement from the battery manufacturer.  
Batteries can degrade when they are left unused for long periods of time. For some rechargeable batteries  
(particularly Lithium Ion batteries), leaving a battery unused in a discharged state could increase the risk  
of a battery short circuit, which could shorten the life of the battery and can also pose a safety hazard. Do  
not let rechargeable Lithium-Ion batteries completely discharge or store these batteries in a discharged  
state.  
Heat and product ventilation  
Computers generate heat when turned on and when batteries are charging. Notebook PCs can generate a  
significant amount of heat due to their compact size. Always follow these basic precautions:  
v Do not leave the base of your computer in contact with your lap or any part of your body for an  
extended period when the computer is functioning or when the battery is charging. Your computer  
produces some heat during normal operation. Extended contact with the body could cause discomfort  
or, potentially, a skin burn.  
v Do not operate your computer or charge the battery near flammable materials or in explosive  
environments.  
v Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable  
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,  
carpet, or other flexible surface. Never block, cover or disable these features.  
x
Multi-Burner Plus User’s Guide  
 
 
CD and DVD drive safety  
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or otherwise physically  
damaged, it is possible for the disc to break apart or even shatter when the CD drive is in use. To protect  
against possible injury due to this situation, and to reduce the risk of damage to your machine, do the  
following:  
v Always store CD/DVD discs in their original packaging  
v Always store CD/DVD discs out of direct sunlight and away from direct heat sources  
v Remove CD/DVD discs from the computer when not in use  
v Do not bend or flex CD/DVD discs, or force them into the computer or their packaging  
v Check CD/DVD discs for cracks before each use. Do not use cracked or damaged discs  
General safety guidelines xi  
 
 
xii Multi-Burner Plus User’s Guide  
 
Chapter 1. Introduction  
This chapter contains product and software descriptions and installation requirements for the  
Multi-Burner Plus.  
Product description  
This option package is intended for multimedia applications. The drive comes with a CD containing  
software for the following operating systems:  
v Microsoft® Windows® 2000 Professional  
v Microsoft Windows XP  
Your option package contains the following:  
v User’s Guide and Software CD (contains Multi-Burner Plus User’s Guide and Software Applications)  
v Multi-Burner Plus Drive  
v Four mounting screws (M3 x 5-mm, slotted)  
v IDE cable  
v Multi-Burner Plus Quick Start Guide  
v Laser Safety Guide  
Contact your place of purchase if an item is missing or damaged. Be sure to retain your proof of  
purchase; it might be required to receive warranty service. See Appendix D, “Service and Support,” on  
page D-1 for technical support information.  
Your Multi-Burner Plus is compatible with the DVD Forum DVD-Multi Recorder specification, and can  
record as well as read DVD-RAM, DVD-RW, DVD-R (for General, 650 nm), DVD+R Double Layer, and  
DVD-R Dual Layer media. Your drive can also record and read the DVD+RW Alliance DVD+RW and  
DVD+R formats. In addition, your drive can record CD-R, CD-RW, (Standard, High-Speed, Ultra-Speed,  
and Ultra-Speed+) media, and uses buffer underrun prevention technology for reliable CD and DVD  
burning. You can burn labels directly on the disc using LightScribe CDs and DVDs. Your Multi-Burner  
Plus can read many other formats including DVD Video, Video CD, audio CD, multiple-session, extended  
architecture (XA) CDs, and Kodak Photo CDs. The Multi-Burner Plus is designed for installation in a  
computer that uses integrated drive electronics (IDE) or enhanced IDE (EIDE) architecture.  
Software description  
Your Multi-Burner Plus User’s Guide and Software CD contains the following software:  
v Intervideo WinDVD Creator  
This software enables you to record video files to DVD-RW, DVD-R, DVD+RW, and DVD+R media  
that can be played in most stand-alone DVD players. You can also use this software to edit and modify  
your own video assets prior to recording. DVD-RAM recording is also supported.  
If you have an analog, USB, or IEEE 1394 capture device installed in your computer, you can use this  
software to record video from a camera.  
v Direct-to-Disc (DLA)  
This software enables you to write directly to CD and DVD media using the drive letter as you would  
if you were writing to a diskette. You can also format DVD-RAM, DVD-RW, DVD-R, DVD-R DL,  
DVD+R DL, DVD+RW, and DVD+R media. With DLA, you can drag-and-drop files, create new  
directories, or save files from almost any application directly to your Multi-Burner Plus.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
1-1  
 
v UDF reader  
This software enables you to install software for reading DVD-RAM, DVD-RW, DVD+RW, DVD-R DL,  
DVD+R DL, and CD-RW media on other computers with DVD drives.  
v Multimedia Center for Think Offerings  
This software enables you to copy CDs, create audio CDs, create MP3 CDs, and author data CDs. You  
can also use Multimedia Center for Think Offerings to write data to DVD-RAM, DVD-RW, DVD-R,  
DVD-R DL, DVD+RW, DVD+R DL, and DVD+R discs for use in other computers or compatible  
consumer electronics products. You can also create bootable CDs and save CD images for later  
recording. With the Express Labeller that is included in the Multimedia Center for Think Offerings, you  
can print paper labels or label LightScribe discs.  
v Intervideo WinDVD  
This software enables you to play back DVD videos on your computer or to play video files from your  
hard disk drive.  
Note: Some graphics adapters such as the FIREGL, Intergraph, and 3dLabs, do not support DVD video  
playback.  
Installation requirements  
Be sure that your computer meets the following system requirements before installing the drive:  
v Minimum microprocessor: Intel® Pentium® or equivalent  
For DVD authoring and playback, you must have an Intel Pentium II 266MHz microprocessor or  
higher and AGP 2X Video.  
v Minimum RAM: 128 MB (Systems with UMA: 256 MB)  
v Windows 2000 Professional or Windows XP  
v An available 5.25-in. drive bay  
v An available parallel IDE connection  
v 70 MB available hard disk space for installation, 620 MB available hard disk space for every hour of  
VCD-quality MPEG-1 video, and 2 GB available hard disk space for every hour of DVD-quality  
MPEG-2 video  
v Audio adapter supporting 44.1 or 48 kHz sampling rate  
v Optional stereo speakers  
Before you begin  
Before you install the Multi-Burner Plus, read the information in the following sections.  
Handling precautions  
Use the following handling precautions to protect your drive:  
v Keep the Multi-Burner Plus in the antistatic bag until you are ready to install the drive. Limit your  
movement when installing; movement can cause static electricity to build.  
v Handle the drive with care. Dropping or jarring the drive can damage the components inside the drive.  
v Do not force insertion of the IDE or power cables. Doing so might damage the connector or the drive.  
1-2 Multi-Burner Plus User’s Guide  
 
 
Drive controls and connectors  
The following diagrams show the location and functions of the drive controls and connectors.  
Front view of the drive  
ꢀ1ꢁDisc drawer  
This drawer is where you load and unload a disc.  
ꢀ2ꢁBusy indicator  
This light comes on when the drive reads from, writes to, or plays a disc.  
ꢀ3ꢁEmergency eject hole  
This hole provides access to the eject mechanism to remove a disc from the drive.  
ꢀ4ꢁOpen/Close button  
This button opens and closes the disc drawer when you push it.  
Rear view of the drive  
Pin 1  
ꢀ1ꢁReserved  
ꢀ2ꢁAudio-out connector  
This connector transmits the analog audio signals to an audio adapter.  
ꢀ3ꢁConfiguration pins  
These pins are used to set the drive configuration.  
ꢀ4ꢁIDE port  
This connects the drive to the IDE cable.  
ꢀ5ꢁPower connector  
This connects the drive to the power cable.  
Chapter 1. Introduction 1-3  
 
 
1-4 Multi-Burner Plus User’s Guide  
 
Chapter 2. Installation  
This chapter contains hardware and software installation instructions and operating information for the  
Multi-Burner Plus.  
Installing the drive  
Complete the following steps to install the drive:  
Step 1. Opening the computer  
1. Turn off the computer and all attached devices.  
2. Unplug all power cords from the computer and all attached devices.  
3. Remove the cover from the computer. Refer to your computer documentation for instructions on  
removing the computer cover.  
Step 2. Unpacking the drive  
1. Before opening the antistatic bag that the drive is packed in, touch the bag to an unpainted metal  
surface for at least two seconds. This drains the static electricity from the package and your body.  
2. Remove the drive from the bag.  
If you must put the drive down, place the antistatic bag on a flat, padded surface, and place the drive  
on the antistatic bag.  
Step 3. Setting the configuration jumpers  
You can configure your drive as master ꢀ1ꢁ, slave ꢀ2ꢁ, or cable-select ꢀ3ꢁ, by placing the jumper over the  
configuration pins as shown.  
Use the following guidelines to determine the correct configuration for your drive.  
v Configure the drive as a master if it will be the only device that is connected to the IDE cable. This is  
the preset configuration.  
v Configure the drive as a slave if it will be the second device on an IDE cable. Be sure to configure the  
other device as a master. In some cases, a hard disk drive might require a “master with slave present”  
jumper setting when another device on the same cable is configured as a slave. For more information  
on setting configuration jumpers on other devices, refer to the documentation that comes with your  
computer.  
v Some computers use special ATA cables with two wires reversed in the device connectors so that the  
drives can be configured by the cable instead of by jumper position. Use the cable-select position only  
for computers that are equipped with these special cables. See the documentation that comes with your  
computer to determine if your ATA adapter requires that you place the jumpers in the cable-select  
position.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
2-1  
 
If you place the jumper in the cable-select position, the IDE cable automatically assigns the master and  
slave settings based on the position of the drive on the cable. You must use the cable-select setting for  
this cabling system whether the drive is the only device or the second device connected to the cable.  
The drive closest to the IDE controller is automatically the master drive. Any other devices on the IDE  
cable must also be set to cable-select.  
Step 4. Mounting the drive in the bay  
Attention  
Be sure to use the M3 x 5-mm mounting screws in the option package when securing screws  
directly into the drive. Using screws that are too long might damage the drive.  
You can mount the drive horizontally or vertically in the computer. If you mount the drive vertically, you  
must secure any discs that you place into the drive before the drive tray is closed, or the drive will not be  
able to read the disc properly.  
1. Slide the drive into the bay. Your computer might have required procedures for installing storage  
devices. For more information on storage devices, refer to the documentation that comes with your  
computer.  
2. Align the drive-bay screw holes with the threaded holes in the drive housing or mounting bracket.  
3. Thread the screws in loosely to check their position. Two screws are usually used on each side. Verify  
that the alignment is correct; then tighten the screws to secure the drive. Do not overtighten.  
Step 5. Attaching the cables to the drive  
The following diagram shows where to connect the cables to the drive.  
1. Attach a 40-pin IDE-cable connector ꢀ1ꢁto the IDE connector on the drive. Align the cable so that the  
color-coded edge is closest to the power cable connector ꢀ2ꢁ. Use the 80-conductor high speed IDE  
cable that is provided with this option if there is no cable attached to the IDE port, if there is only one  
device connector on the computer IDE cable, or if the existing cable in your computer is a low-speed  
40-conductor type. The IDE cable can have up to three connectors. For the best signal quality when  
you are connecting only one device to the IDE cable, connect one end of the cable to the IDE port,  
and connect the other end of the cable to the device. Do not use the middle connector.  
If you are connecting two devices to the IDE cable, connect one end of the cable to the IDE port, and  
connect the master and slave devices to the remaining connectors on the other end. Many computers  
have two cables for attaching up to four ATA devices. For best performance, attach fast devices (hard  
disk drives) to the cable that is connected to the primary IDE port, and connect the drive or other  
slower devices (CD-ROM drives, tape drives, diskette drives) to the cable that is connected to the  
secondary IDE port.  
2. Attach a four-pin power cable ꢀ2ꢁto the power connector on the drive.  
Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable  
and power connections are secure.  
2-2 Multi-Burner Plus User’s Guide  
 
 
Step 6. Completing the hardware installation  
1. Ensure that the drive is securely mounted and that the connectors are firmly attached.  
2. Ensure that the cables do not interfere with the computer cover, and that they do not block the  
power-supply fan blades or airflow paths.  
3. Reinstall the computer cover.  
4. Reconnect all external devices.  
5. Reconnect all power cords into the electrical outlets.  
Chapter 2. Installation 2-3  
 
 
2-4 Multi-Burner Plus User’s Guide  
 
Chapter 3. Using the drive  
This section contains information on using the Multi-Burner Plus.  
Maintaining the drive  
This section includes information on taking care of your drive and the CDs and DVDs that you use with  
the drive.  
Caring for the drive  
To protect your drive during operation, observe the following precautions:  
v Do not move the drive when it is in use. Doing so might cause data error or damage the drive or  
media.  
v Avoid exposing the drive to the following conditions:  
– High humidity  
– High temperature  
– Excessive dust  
– Mechanical vibration  
– Sudden shock or dropping  
– Placement on an inclined surface  
– Direct sunlight  
– Sudden temperature changes  
v Do not insert foreign objects into the drive.  
v Do not stack objects on the drive.  
v Do not remove the drive cover or attempt to service the drive.  
v Do not move the drive unit without removing any discs from the disc drawer and making sure that  
the drawer is closed.  
Keep the original packing materials. If you need to ship the drive unit to a different location, use the  
original packing materials to ensure that the drive is transported safely.  
Loading a disc  
Complete the following procedure to read a data disc:  
1. Turn on the computer.  
2. Press the Open/Close button on the front of the drive.  
3. Insert a disc in the tray with the label facing up.  
4. Close the tray by pressing the Open/Close button or by gently pushing in the loading tray.  
Attention: Do not use force or insert foreign objects to open the loading tray.  
5. Wait for the drive busy indicator to turn off; then double-click My Computer.  
6. Double-click the CD-ROM or DVD-RAM/DVD-R/DVD-RW icon.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
3-1  
 
Securing a disc in a vertically mounted drive  
To load a disc into a vertically mounted drive, do the following:  
Note: The drive tray design might be different than shown (varies by manufacturer).  
1. Press the Eject/Load button.  
2. Insert the disc into the tray and make sure it is placed securely behind the vertical mounting tabsꢀ1ꢁ.  
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing the tray in.  
Note: 8 cm and ″credit card CDs″ cannot be used in vertically mounted drives without a special adapter.  
Manually ejecting a disc  
If you press the Eject/Load button and the tray does not slide out, turn off the computer. Straighten a  
large paper clip to form a tool, as shown in the illustration. The straightened end must extend at least 45  
mm (1.8 in.). Insert the extended end into the manual-eject hole on the front of the drive (see “Drive  
controls and connectors” on page 1-3). Push the paper clip into the hole until the tray opens. Gently pull  
out the tray until you can remove the disc.  
45 mm  
1.8 in  
Using media  
Your Multi-Burner Plus can record onto the following types of media:  
v DVD-RAM: Write many times media that is optimized for data storage. DVD-RAM media can be read  
in most modern DVD-ROM drives, but cannot be read by some set-top DVD players.  
v DVD-R: Write once media that has the best compatibility with set-top DVD players and computers.  
DVD-R media can be read in almost any type of DVD-ROM drive or DVD player.  
v DVD-R DL: Write once media that has a higher capacity (8.5 GB) than ordinary DVD-R media. DVD-R  
DL media can be read in many DVD-ROM drives and DVD players but is not as compatible as the  
lower capacity DVD-R media.  
v DVD-RW: Write many times media that can be read in most set-top DVD players and almost all  
computers. Some older DVD players might not be able to read this media.  
3-2 Multi-Burner Plus User’s Guide  
 
 
v DVD+R: Write once media that has good compatibility with set-top DVD players and computers.  
Older DVD players and computer DVD-ROM drives might not be able to read this media.  
v DVD+R DL: Write once media that has a higher capacity (8.5 GB) than ordinary DVD+R media.  
DVD+R DL media can be read in most DVD-ROM drives and DVD players, as well as many consumer  
electronics devices.  
v DVD+RW: Write many times media that can be read in many set-top DVD players. Older computer  
DVD-ROM drives and set-top players might not be able to read this media.  
v CD-R: Write once media that can be read in most CD and DVD players.  
v CD-RW: Write many times media that can be read in many CD and DVD players.  
v LightScribe Media: CDs and DVDs bearing the LightScribe logo can have a disc label printed on the  
top surface using the Multi-Burner Plus drive.  
Handling and caring for a disc  
Digital discs are high-density media that must be handled with care and kept clean to ensure that they  
remain readable. The following precautions help to prolong the life of your discs.  
Attention:  
Wiping a disc using a circular motion can damage the disc and cause data loss.  
v Handle the disc by the edges or the center hole.  
v Do not touch the surface of the disc.  
v Always store discs in their original packaging.  
v Always store discs out of direct sunlight.  
v Always store discs away from direct heat sources.  
v Remove discs from the computer when not in use.  
v Check discs for cracks BEFORE each use.  
v Do not force discs into the computer/packaging.  
v Do not bend or flex discs.  
v Do not write on the surface of the disc.  
v Do not use commercial cleaners to clean the disc.  
IMPORTANT: Do not use discs that are cracked.  
Chapter 3. Using the drive 3-3  
 
 
Using DVD-RAM media  
DVD-RAM is a write many times medium created for long life and many overwrites. DVD-RAM media  
can hold any data or video format that can be written to DVD-ROM. DVD-RAM is compatible with most  
modern computer DVD-ROM drives but only some consumer electronic devices. Check with your  
device’s manufacturer to see if it supports the DVD-RAM read function. function  
Using single and double-sided DVD-RAM media  
DVD-RAM media is available in single-sided and double-sided versions.  
The 2.6 GB and 4.7 GB versions are single-sided. The 9.4 GB versions are double-sided. To access the data  
on both sides of the media, you must remove the media from the drive, turn it over, and re-insert it into  
the drive.  
Removing the disc from the cartridge  
DVD-RAM media is available in bare-disc or cartridge form. To use cartridge media in your Multi-Burner  
Plus, you must first remove the disc from the cartridge.  
Note: Media in Type 1 cartridges is not removable and cannot be used in this drive. All other cartridge  
types (2-9) are removable and can be used in your Multi-Burner Plus drive.  
Removing the disc from the cartridge:  
2a  
3a  
Using the tip of a ball point pen, push and break the lock pin tabꢀ1ꢁ. To remove the disc, use a ball point  
pen to push down on the cartridge lid lock ꢀ2ꢁand pull the cartridge lid out ꢀ3ꢁ. When the cartridge lid  
is open, the disc can be removed.  
Note: The cartridge lid lock and the cartridge lid tab are located on the side of some cartridges, as shown  
in ꢀ2aꢁand ꢀ3aꢁ above.  
Attention  
Do not touch the recording area of the disc when handling bare media.  
3-4 Multi-Burner Plus User’s Guide  
 
 
Returning the disc to the cartridge  
To return the disc to the cartridge, align the label side of the disc ꢀ1ꢁwith the DVD-RAM cartridge label  
side. Insert the disc and close the cartridge lid ꢀ2ꢁ. A clicking sound will occur when the lid closed.  
Using CD-Rs and CD-RWs  
The Multi-Burner Plus drive can also write to CD-R and CD-RW discs. CD-RW discs can be erased and  
reused many times, while CD-R discs can be written to only once. Carefully handle and clean discs,  
especially writable media types. Refer to “Handling and caring for a disc” on page 3-3 for information on  
how you can prolong the life of your discs.  
Notes:  
1. CD-R discs are playable on most audio CD players. CD-RW discs are playable only on some audio  
CD players.  
2. Some consumer audio players will only play discs recorded on media labeled specifically for audio.  
3. CD-R media is rated by write-speed. To achieve the maximum recording speed of your drive, media  
rated for 40x speed or higher is required. For best results, limit write-speed to the media speed rating.  
The Multimedia Center for Think Offerings software included in the option kit will allow you to limit  
the maximum recording speed as needed.  
4. CD-RW media is also rated by write-speed. The Multi-Burner Plus drive supports writing only  
CD-RW discs rated at 4x or higher. The maximum write speed will be printed on the media  
packaging or the disc itself.  
5. The following table shows the Multi-Burner Plus compatibility with standard, multi, high, ultra, and  
ultra speed+ CD-RW media:  
Media rating  
Write  
No rating  
2x not supported  
Multi-speed, 1x2x4x, 4x, 1x-4x  
Yes  
High-speed, 4x-10x, 4x-12x, 8-10x  
Ultra-Speed, 16x-24x  
Yes  
Yes  
Chapter 3. Using the drive 3-5  
 
 
Media rating  
Write  
Ultra-Speed+, 16x-32x  
Yes, at 32x speed  
Using audio CDs  
Your computer comes equipped to play back audio CDs using Windows Media Player. In addition, you  
can use WinDVD or a third party audio player to play back Audio CDs. Audio CDs will autoplay when  
inserted to a Windows menu that allows you to choose from the players that are installed in your system.  
CDs that have both audio and data will start any Autoplay programs in the Data section instead of  
putting up a menu. To play the audio with both, cancel the data portion, right click on the drive letter in  
My Computer, and select Play.  
To play audio CDs on your drive, you must enable digital playback. Digital playback uses the IDE data  
cable to send audio data from the drive to your computer instead of using an analog audio cable. This  
usually results in better playback quality, at the cost of your computer working a little harder to convert  
the digital data to analog audio. There are two parts to setting up to listen to CD audio, configuring the  
drive, and configuring the playback application.  
Configuring the drive for digital playback  
If you have Windows XP, your drive should be automatically configured for digital playback.  
If you have Windows 2000, you will need to configure your system to use digital playback. Please refer  
to “Enabling digital audio extraction for Windows 2000” on page C-2, for step-by-step instructions on  
how to enable digital extraction.  
Configuring the playback application for digital playback  
Your CD playback application must also be configured for digital playback for CD audio to be heard on  
your system. If you want to use Windows Media Player as your playback application, follow the  
instructions in “Enabling digital audio extraction for Windows 2000” on page C-2, to enable this feature  
in Windows Media Player. If you have a third-party CD player application, refer to that application’s  
documentation for details.  
Using DVD-Rs, DVD+Rs, DVD+RWs, and DVD-RWs  
The Multi-Burner Plus Drive can write to DVD-R, DVD-RW, DVD+R, and DVD+RW discs. You can use  
DVD+RW, DVD-RW, DVD-R and DVD+R discs to store data, archive files, and copy files from another  
DVD.  
Standard DVD+R and DVD-R discs have a capacity of 4.7GB of data or video. Dual layer DVD-R and  
double layer DVD+R discs can hold 8.5GB of data or video.  
DVD-R and DVD+R discs cannot be erased but can be used with standard DVD-ROM drives and DVD  
players. DL discs are only compatible with newer computer DVD-ROM drives and consumer electronic  
devices. DVD-RW and DVD+RW discs can be erased and rewritten but can be used only with newer  
DVD-RW-compatible DVD-ROM drives.  
Installing software  
All of the software for the drive is contained on the User’s Guide and Software CD. The User’s Guide and  
Software CD contains this User’s Guide, Multimedia Center for Think Offerings, DLA, Intervideo  
WinDVD and WinDVD Creator Plus. Complete the following procedure to install the software:  
1. Insert the User’s Guide and Software CD into the drive. If the CD starts automatically, skip to step 6.  
2. If the CD does not automatically start, click Start, and then click Run.  
3-6 Multi-Burner Plus User’s Guide  
 
 
3. Type e:\launch.bat where e is the drive letter of the CD or DVD drive.  
4. Click OK.  
5. Select your language.  
6. Select the software you want to install.  
7. Follow the on-screen instructions.  
8. After the software is installed, restart the computer.  
Note: For full drive functionality, install all software applications listed in the browser window except  
the UDF Reader. This is for other computers that do not recognize UDF files.  
Note: The quick install will overwrite any versions of the software that are already installed.  
Using Intervideo WinDVD Creator  
With Intervideo WinDVD Creator you can capture, edit, and record video and audio files. You can also  
use Intervideo WinDVD Creator to create and record DVD videos using your own video and audio files.  
For more detailed information on Intervideo’s WinDVD Creator features, refer to the online WinDVD  
Creator User’s Guide on the User’s Guide and Software CD.  
The main function areas within the WinDVD Creator main window are Capture, Edit, Author, and Make  
Movie. From these functions, you can import and edit your own video and audio files; then save them  
into any of the following supported formats: MPEG-1, MPEG-2, ASF, WMV, and AVI.  
When you have prepared your video and audio files, by going through the Capture and Edit steps, you  
can then add a customized menu from within the Author function. You can import your own still images  
to use as menu backgrounds or select one of the sample images. When your movie is ready, proceed to  
Make Movie where you can select the output format and video standard used in creating your movie.  
Write your movie to disc or save it to the hard disk drive for writing later. If you use WinDVD Creator  
Plus to create a DVD image on your hard disk drive, you can select Load Image to Burn from the Project  
menu.  
WinDVD Creator also offers the capability to record video directly to DVD-recordable media using Disk  
Manager without using any additional space on the hard disk drive. With Disk Manager, you can capture  
new video or use video files that you already have, and then finish your movie by creating a customized  
menu. Your movie can be created in +VR or -VR video formats. Through Disk Manager, you can edit  
your movie at any time, adding or deleting video segments or changing your customized menu.  
Note: +/-VR formatted disks have limited compatibility in older set-top DVD players.  
Using WinDVD  
This section describes how to use and customize the DVD Player software. You can find current  
information on DVD Player software in the readme file on the User’s Guide and Software CD. Before using  
WinDVD, you may have to update some of your operating system components.  
Operating system support  
To update your operating system, select one of the following procedures:  
v Windows Server 2003, Windows Server 2000, Windows 95: You must install the latest service pack,  
Internet Explorer 5, and DirectX.  
v Windows 98, Windows 98 Second Edition, Windows Me: You must install DirectX.  
v Windows 95 OSR2: You must install Internet Explorer 5 and DirectX.  
v Windows 2000: You must install service pack 2 or higher, and DirectX.  
Chapter 3. Using the drive 3-7  
 
 
v Windows NT: Windows NT: You must install Service Pack 6 along with Internet Explorer 5, DirectX,  
and a third party IDE DMA driver. This configuration is not supported due to Microsoft not providing  
any official DirectX for Windows NT.  
Note: You can check which version of windows 95 you are using by following these steps:  
1. Click Start, and then click Control Panel.  
2. Double-click System. Read the numbers under “System.” v 4.00.950B means that your version is  
Windows 95 OSR2.0, or OSR2.1. v 4.00.950C means that your version is Windows 95 OSR2.  
Starting WinDVD  
When you insert a DVD Video disc into the drive, the DVD Player software will automatically start and  
begin to play the video disc. Under Windows XP, you will be given a choice of which player to use from  
all the players installed on your system.  
If the DVD disc contains both video and program content, the program content will automatically play.  
To view the video content of a video or program DVD disc, go to the Start menu, launch WinDVD, and  
click Play.  
With Microsoft Windows XP, you can also play DVD Video content by using the Windows Media Player  
application.  
Changing the DVD region code  
Regionalization and Copy Protection (the DVD region code) uses the content scramble system (CSS)  
standard to prevent unauthorized duplication of the intellectual property rights distributed on DVDs. It  
was originally requested by the Motion Picture Association of America (MPAA) to address video piracy,  
but is applicable to any content. CSS works by inhibiting the transmission of unencrypted data without  
proper authorization. Playback systems must license CSS to decode the encrypted data.  
The CSS specification divides the world into seven unique regions. Content designated for one region  
cannot be read by playback systems in another region. While CSS is used to prevent digital copies of the  
DVD content, another technology devised by Macrovision is used to prevent analog copies of the DVD  
content. The Macrovision standard is a scrambling system widely used by the movie industry to prevent  
unauthorized duplication of video content using commercial VCRs. DVD playback systems must support  
both CSS and Macrovision copy protection standards.  
The first time that you insert a DVD Video disc into the drive, you will be prompted to set the region. If  
you relocate to a different region of the world, you can use the DVD Player software to change the region  
code.  
Note: You can change the DVD region code only five times. After you make five region code changes,  
the drive can play only MPEG-2 video titles that are associated with the fifth region code that you  
set.  
To change the region code, do the following:  
1. Turn on your computer and start your operating system.  
2. Click Start.  
3. Select Programs.  
4. Click Intervideo WinDVD.  
5. Click Intervideo WinDVD.  
6. Click the Properties icon to open the Properties window.  
7. Click the General Properties tab.  
8. Insert a single region DVD of the new region.  
9. Select the correct region code for your country.  
10. Click OK.  
3-8 Multi-Burner Plus User’s Guide  
 
The following components are not present in all Microsoft Operating systems but are required to operate  
WinDVD: IDE DMA, Internet Explorer 5, and DirectX 8.1. This section provides instructions for updating  
various operating systems to enable DVD playback. See Appendix C, “Customizing the device driver  
configuration settings,” on page C-1 for information on enabling DMA bus mastering and for locating  
video device drivers.  
Using Direct-to-Disc (DLA)  
Direct-to-Disc (DLA) is provided so that you can write data to DVD-RAM, DVD-RW, DVD-R, DVD+RW,  
DVD+R, CD-R, and CD-RW media. DVD-RAM, DVD-RW, DVD+RW, and CD-RW media can be written  
to many times, while DVD-R, DVD+R, and CD-R media can only be formatted and written to once.  
To format and write to DVD-RAM, DVD-RW, DVD-R, DVD+RW, DVD+R, CD-R, or CD-RW media, do  
the following:  
1. Insert a disc into the drive.  
2. Double-click My Computer, and right-click the Multi-Burner Plus drive letter.  
3. Click Format. Formatting a DVD can take up to 90 minutes.  
4. After formatting is complete, you can drag and drop files to the Multi-Burner Plus drive icon, or you  
can move files in Windows Explorer.  
To make CD-R and DVD-R media compatible in other computers:  
1. Double-click My Computer, and right-click the Multi-Burner Plus drive letter.  
2. Click Make Compatible.  
To use UDF formatted DVD-RAM, DVD-RW, DVD+RW, or CD-RW media in other computers, a UDF  
reader is included on the User’s Guide and Software CD. To use the UDF reader, follow this procedure:  
1. Insert the User’s Guide and Software CD into the CD or DVD drive of the computer you want to use  
the UDF formatted discs with.  
2. Click Start.  
3. Click Run.  
4. Type e:\UDF\language where e is the drive letter of the CD or DVD drive, and language is your  
language.  
5. Click OK.  
6. Double-click SETUP.EXE and follow the on-screen instructions.  
Notes:  
1. The UDF reader is only needed on systems that do not have another DLA program installed.  
2. If the ″use with DLA″ menu item is not selected in Windows XP, Windows XP CD recording will be  
used.  
Using the Multimedia Center for Think Offerings application  
You can use the Multimedia Center for Think Offerings application to burn data, audio, video, CD and  
DVDs. You can also access tools and utilities for working with rewritable media. The Multimedia Center  
for Think Offerings application also has projects to manage disk images and create file backups.  
To start the Multimedia Center for Think Offerings application in Windows XP, click Start -> All  
Programs -> Multimedia Center for Think Offerings -> Multimedia Center Home.  
When the Multimedia Center first starts, you are taken to a Quick Links page. This page shows the four  
most used tasks for your convenience. To make an Audio or Data disc, select the appropriate tab and  
select the task you want to perform. To copy a disc, make a disc image, or burn a previously saved  
image, select the Copy tab. To use Direct-to-disc (DLA), select the Data tab. To erase a rewritable disc,  
select the Tools tab.  
Chapter 3. Using the drive 3-9  
 
 
You can access the Data, Audio, and Copy tabs directly from the Start menu as RecordNow Copy,  
RecordNow Data, and RecordNow Audio by clicking Start -> All Programs -> Multimedia Center for  
Think Offerings.  
To make a bootable CD or DVD, begin a data project and click the bootable CD button in the upper right  
corner of the project window. You will be prompted to select a boot image from your hard disc or make a  
boot image from a floppy disc.  
For detailed instructions on using the Multimedia Center, consult the on-line helps.  
Copying and imaging discs  
You can use the Multimedia Center for Think Offerings application to make copies and save images of  
your CDs and DVDs. You can also create CDs and DVDs from images that you have previously saved on  
your hard disk. The Multimedia Center can only save images in ISO and GI formats. ISO formats can  
only be used for data CDs. All other disc formats require GI images.  
Saved DVD images can be as large as 9GB, and CD images as large as 730MB. Ensure that you have  
adequate hard disk space before proceeding.  
To make a CD or DVD image, do the following:  
1. Start the Multimedia Center for Think Offerings application.  
2. Click the Copy page.  
3. Click the task Save Image to Hard Disk.  
4. The application creates a random name for you. Rename the image file.  
5. Insert the disc that you are imaging.  
6. Click the Record button.  
Notes:  
1. Direct-to-disc (DLA) CDs cannot be saved as image files.  
2. Copy protected commercial DVDs cannot be imaged.  
To burn a previously saved image, do the following:  
1. Start the Multimedia Center for Think Offerings application.  
2. Click the Copy page.  
3. Click the task Burn Image to CD or DVD.  
4. Navigate to the image that you want to burn.  
5. Insert a blank or erasable disc.  
6. Click the Record button.  
To save an image of a disc, do the following:  
1. Start the Multimedia Center for Think Offerings application.  
2. Click the Copy page.  
3. Click the task Save Image to Hard Drive.  
4. The Multimedia Center generates a random name for your file. If you wish to change it, click the  
Browse button.  
5. Insert the disc that you want to save.  
6. Click the Record button.  
Notes:  
1. Copy protected commercial DVDs cannot be copied.  
3-10 Multi-Burner Plus User’s Guide  
 
 
2. Copying or imaging discs without the copyright owner’s permission can result in legal penalties. For  
more information on copyright law, consult your legal advisor.  
Printing labels  
The Multimedia Center for Think Offerings application has a project called the Express Labeller that can  
be used to create paper labels or directly label LightScribe media. The Express Labeller allows you to  
create disc labels using built-in templates or by using your own graphics and text.  
To start the Express Labeller within the Multimedia Center for Think Offerings application, click the  
Tools tab, and then click Label Disc.  
To start Express Labeller directly from Windows XP, click Start -> All Programs -> Multimedia Center  
for Think Offerings -> Express Labeller.  
Within the Express Labeller you can add text and graphics to your disc label. Once you have created  
your label, click Print to create the label on paper or LightScribe disk media.  
To print the label on paper, load your printer with CD label paper, click your printer in the Printer box,  
click the tray where you have loaded label paper, and click the OK button.  
To print the label on LightScribe media, insert a LightScribe disc in the Multi-Burner Plus with the label  
side down, click LightScribe 12cm disc as the printer, and click the OK button.  
Chapter 3. Using the drive 3-11  
 
 
3-12 Multi-Burner Plus User’s Guide  
 
Appendix A. Product specifications  
This appendix includes the following information:  
v Physical specifications  
v Power requirements  
v Environmental requirements  
v Read speeds  
v Write speeds  
v LightScribe support  
Physical specifications  
The physical specifications1 of the drive are listed in the following table.  
Physical specification  
Height  
Width  
Length  
Weight  
42 mm (1.7 in.)  
149 mm (5.9 in.)  
190 mm (7.5 in.)  
870g (1.9 lb.)  
Power requirements  
The following table lists the power specifications by voltage level for the drive. The power specifications  
are measured at the drive power connector and are nominal values.  
Power specifications  
At voltage  
Voltage  
5V dc  
Average  
0.8 A  
Maximum  
1.5 A  
At voltage  
12V dc  
1.2 A  
2.1 A  
Environmental requirements  
Specification  
Operational  
Nonoperational  
Temperature  
+5° C to +45° C  
-30° C to +60° C  
(+41° F to +113° F)  
15% to 85%  
(-22° F to 140° F)  
10% to 90%  
Relative humidity (noncondensing)  
Read speeds  
Media  
Read Speed  
DVD-ROM (single layer)  
DVD-ROM (dual layer)  
DVD-R (4.7 GB)  
DVD+R (4.7 GB)  
9.3 - 22.2 MB/s (16X CAV)  
4.6 - 11.0 MB/s (8X CAV)  
9.3 - 22.2 MB/s (16X CAV)  
9.3 - 22.2 MB/s (16X CAV)  
1. Product-description data represents Lenovo’s design objectives and is provided for comparative purposes; actual results might  
vary based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
A-1  
 
DVD+R (8.5 GB double layer)  
DVD-RW (4.7 GB)  
DVD+RW (4.7 GB)  
DVD-RAM (4.7/9.4 GB,12X)  
DVD-RAM (2.6 GB)  
CD-ROM  
4.6 - 11.0 MB/s (8X CAV)  
4.6 - 11.0 MB/s (8X CAV)  
4.6 - 11.0 MB/s (8X CAV)  
8.3 - 16.6 MB/s (12X PCAV)  
2.8 MB/s (2X ZCLV)  
2.6 - 6.0 MB/s (40X CAV)  
2.6 - 6.0 MB/s (40X CAV)  
2.6 - 6.0 MB/s (40X CAV)  
2.6 - 6.0 MB/s (40X CAV)  
CD-R  
CD-RW  
CD-DA(DAE)  
Write speeds  
Media  
Write speeds  
DVD-R (Version 2.0 for General, 16X)  
DVD+R (16X)  
9.0 - 22.0 MB/s (16X PCAV)  
9.0 - 22.0 MB/s (16X PCAV)  
5.5 MB/s (4X CLV)  
DVD-R (8.5 GB dual layer)  
DVD+R (8.5 GB double layer)  
DVD-RW (6X)  
11.0 MB/s (8X CLV)  
8.3 MB/s (6X CLV)  
DVD+RW (8X)  
8.3 - 11.0 MB/s (8X ZCLV)  
8.3 - 16.6 MB/s (12X PCAV  
2.4 - 6.0 MB/s (40X ZCLV)  
2.4 - 4.8 MB/s (32X ZCLV)  
DVD-RAM (4.7/9.4 GB,12X)  
CD-R (40X)  
CD-RW (Ultra-Speed or Ultra-Speed+)  
LightScribe support  
The LightScribe function creates professional machine-inscribed CD labels, which eliminates the need for  
hand-written stick-on paper labels. See Chapter 3,“Printing labels” on page 3-11, for more information.  
Note: 1X DVD = 1.385 MB/s; 1 MB/s = 106 bytes per second  
1X CD = 150 KB/s; 1 KB/s = 210 bytes per second  
1 MB = 220 bytes; 1 KB = 210 bytes  
A-2 Multi-Burner Plus User’s Guide  
 
Appendix B. Problem solving  
Computer problems can be caused by hardware, software, or human error. Using the information in this  
section, you might be able to solve problems yourself or gather helpful information to pass on to a  
service technician. You might also need to refer to your computer, operating system, or sound-adapter  
documentation.  
Review the following list for any problem descriptions that might fit your situation.  
v Your computer or drive does not operate correctly, or the busy indicator light does not turn on.  
Take the following actions:  
1. Check that the disc is label side up in the drive.  
2. Check that all devices are properly connected to the computer and to an electrical outlet.  
3. Turn off the computer, unplug the cables for your computer and all attached devices, and remove  
the computer cover.  
4. Check that all power and IDE cables are securely attached. Disconnect the IDE cable and check it  
for bent or misaligned pins. If you do not find any, reconnect the cable.  
5. Replace the computer cover, and reattach all cables and power cords. Turn on the computer, restart  
the operating system, and press the Open/Close button. If the tray fails to open and the busy  
indicator does not light, turn off the computer and try using another 4-pin dc power cable.  
6. Check that the color-coded edge on the IDE cable aligns with pin 1 on the IDE port and is closest  
to the power cable on the drive. See “Step 5. Attaching the cables to the drive” on page 2-2.  
7. Check the drive and any other device on the IDE cable for the proper settings. See “Step 3. Setting  
the configuration jumpers” on page 2-1.  
8. Do the following:  
– If the middle connector on the IDE cable is attached to the IDE port on the system board,  
remove the connector and reattach the cable.  
– If there is only one device on the IDE port, attach the connector at one end of the cable to the  
IDE port and the connector at the other end to the device, leaving the middle connector (if there  
is one) open.  
– If there are two devices on the IDE port, attach the connector at one end of the cable to the IDE  
port. If there is a hard disk drive, attach it to the connector at the other end of the cable, and  
attach the drive to the middle connector.  
v You cannot access the drive, or the DVD-RAM (CD-ROM) icon is not displayed.  
When the drive is properly installed a DVD-RAM or CD-ROM icon is displayed in the My Computer  
window. Double-click My Computer. If a CD-ROM icon is not present in the window that opens,  
verify that the drive has been properly installed. Verify that the configuration jumper is set properly.  
See “Step 3. Setting the configuration jumpers” on page 2-1. Restart your computer. If a drive icon is  
still not found, continue with the following steps:  
1. Click Start.  
2. Select Settings.  
3. Select Control Panel.  
4. Click System.  
5. Click the Device Manager tab.  
6. Double-click View Devices by Type.  
7. Select Hard Disk Controllers from the list displayed in the Device Manager window. Verify that  
there are no conflicts with the controller. The device status indicates whether the controller is  
working properly.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
B-1  
 
8. Select CD-ROM from the list that is displayed in the Device Manager window. Verify that a  
CD-ROM device is present in the list and that no conflicts exist. The device status indicates  
whether the device is working properly.  
9. Click OK.  
10. Close all windows and restart the computer.  
If the device icon is still not present, check cable connections and device-jumper settings, and resolve  
any conflicts that might exist.  
v The drive is not recognized by the operating system, or the drive performs erratically.  
Some computers have Compatible and High Performance modes for mass storage devices. Normally,  
the drive functions better under the High Performance mode. However, if your drive is not functioning  
properly in that mode, you might need to use the Compatible mode.  
Use the following procedure to check the configuration-setup information for your computer.  
1. Access your configuration utility program.  
2. Select Devices.  
3. Scroll down to the Mass Storage Devices section.  
Refer to the documentation that comes with your computer for additional details on selecting IDE  
performance modes.  
v The disc cannot be read.  
Take the following actions:  
1. The disc might be dirty; clean it as described in “Handling and caring for a disc” on page 3-3.  
2. The disc might be defective; try another disc.  
3. The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format (UDF) compatible.  
Check with your place of purchase.  
v DVD-R DL media cannot be read in other computers after burning.  
Take the following actions:  
1. Check with your manufacturer to be sure that the drive can read DVD+R DL and DVD-R DL  
media.  
2. Follow this procedure to enable IMAPI for Windows XP:  
a. Double-click My Computer.  
b. Right Click on the DVD reader drive, and select Properties.  
c. Click Recording.  
d. Mark the Enable CD Recording on this drive checkbox.  
e. Click Apply.  
3. Try installing the UDF reader in the other computer.  
v There is no sound from the disc.  
1. Check that you are not using a data CD.  
2. Adjust the audio-adapter volume control. See the documentation that comes with your audio  
adapter and audio-CD player program.  
3. Enable digital audio extraction. For more information, see “Enabling digital audio extraction for  
Windows 2000” on page C-2  
v You receive an error message.  
Take the following actions for these common error messages:  
– CDR-103  
The disc in the Multi-Burner Plus is not High Sierra, ISO 9660, or UDF format.  
The Multi-Burner Plus does not support the media.  
– CDR-101  
B-2 Multi-Burner Plus User’s Guide  
 
A ″not ready reading the drive″ situation occurs when you try to access the Multi-Burner Plus  
before the drive is ready. The busy indicator lights when you attempt to access the drive after  
loading a disc into the loading tray. Wait until the busy indicator is no longer lit before attempting  
to access the drive.  
v The Multi-Burner Plus does not operate and will not allow the disc to eject.  
You will need to manually eject the disc. Refer to “Manually ejecting a disc” on page 3-2.  
v A drag-to-disc media occurred and you cannot eject the disc or shut down the computer.  
Take the following actions:  
1. Wait a few minutes until the drive light flashes and goes out, then try again.  
2. Emergency eject the disc. Open Task Manager and end the task, DLAWCRTL.EXE. Then shut  
down.  
v Your Multi-Burner Plus showed up in My Computer until you added additional software, but is no  
longer in My Computer  
1. Uninstall all CD recording related software, including Windows Media Player.  
2. Delete the registry value found at  
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-  
BFC1-08002BE10318} name ″LowerFilters″ and reboot the system.  
3. Reinstall all CD related software, starting with Media Player 9.  
Appendix B. Problem solving B-3  
 
B-4 Multi-Burner Plus User’s Guide  
 
Appendix C. Customizing the device driver configuration  
settings  
Microsoft Windows 2000 Professional has two device-driver configuration parameters: Auto Insert Notify  
and DMA.  
The Auto Insert Notify parameter enables the computer to start playing or accessing the disc  
automatically after being inserted in the drive. The DMA parameter improves the computer performance  
by having the computer DMA controller handle data transfers from the CD to memory, freeing the  
computer’s microprocessor to perform more important tasks. For example, activating DMA might make  
movies and games run more smoothly because the microprocessor is allocating more processing time to  
video.  
Enabling DMA for Windows 2000 Professional  
To change the parameter settings for Windows 2000 Professional, do the following:  
1. Click Start.  
2. Click Settings.  
3. Click Control Panel.  
4. Double-click System.  
5. Click the Hardware tab.  
6. Click the Device Manager button.  
7. Click the IDE ATA/ATAPI controller to expand the tree.  
8. Click the device that corresponds to the controller where your Multi-Burner Plus is located (Primary  
IDE or Secondary IDE).  
9. Click the Advanced Settings tab.  
10. Select the Transfer Mode pull-down menu and select DMA if available.  
11. Click OK.  
12. Click Close to close the System Properties window. A message is displayed informing you that the  
system settings have changed.  
13. Click OK to restart your computer.  
Enabling DMA for Windows XP  
To change the DMA parameter setting from the Windows XP desktop, do the following:  
1. Click Start.  
2. Click Control Panel.  
3. Click Switch to classic view.  
4. Double-click System.  
5. Click the Hardware tab.  
6. Click the Device Manager button.  
7. Click the IDE ATA/ATAPI controller to expand the tree.  
8. Double-click on the controller where your Multi-Burner Plus is located (Primary IDE or Secondary  
IDE).  
9. Click the Advanced Settings tab.  
10. Select the appropriate Transfer Mode pull-down that corresponds to the Multi-Burner location,  
(Device 0 for Master, Device 1 for Slave).  
11. Select DMA if it is available.  
12. Click OK.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
C-1  
 
Enabling digital audio extraction for Windows 2000  
Your system must be properly configured to play back digital audio from this drive. There are two  
setting that must be configured. One setting is in the device properties, and a second setting is in  
Windows Media Player.  
To set the device properties, perform the following procedure:  
1. Right click on My Computer, and then click Properties. The System Properties window opens.  
2. In the System Properties window, click the Hardware tab, and then click the Device Manager button.  
C-2 Multi-Burner Plus User’s Guide  
 
 
3. In the Device Manager window, click the ″+″next to DVD/CD-ROM to display the submenus, right  
click your submenu drive, and click Properties.  
4. Click the Properties tab, and mark the Enable digital CD audio checkbox, as shown in the figure  
below.  
Appendix C. Customizing the device driver configuration settings C-3  
 
To enable Digital Audio Playback in Windows Media Player, perform the following procedure:  
1. Open Windows Media Player.  
2. In the menu bar, click Tools -> Options.  
3. Click the CD Audio tab, and mark the Digital playback checkbox, as shown in the figure below.  
Enabling digital audio extraction for Windows XP  
Digital audio extraction is enabled on the Multi-burner Plus automatically under Windows XP. You may  
need to configure Windows Media Player to play audio back digitally. Follow this procedure to configure  
Windows Media Player:  
1. To open Windows Media Player, click Start -> All Programs -> Accessories -> Entertainment ->  
Windows Media Player.  
2. Right click on the Media Player window to bring up the menu.  
3. On the menu bar, click Tools -> Options.  
C-4 Multi-Burner Plus User’s Guide  
 
 
4. Click the Devices tab. The Multi-Burner Plus displays as a DVD-RAM drive.  
5. Click DVD-RAM Drive, and then click the Properties button.  
6. Under Playback and Rip, click the radio buttons labeled Digital.  
7. Click Apply to save your settings, and then click OK.  
Appendix C. Customizing the device driver configuration settings C-5  
 
C-6 Multi-Burner Plus User’s Guide  
 
Appendix D. Service and Support  
The following information describes the technical support that is available for your product, during the  
warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited  
Warranty for a full explanation of Lenovo warranty terms.  
Online technical support  
Online technical support is available during the life of your product through the Personal Computing  
Support Web site at http://www.lenovo.com/support.  
During the warranty period, assistance for replacement or exchange of defective components is available.  
In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your  
location. Your technical support representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will be withdrawn or made  
available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing.  
Additional support offerings, including step-by-step installation assistance, are available for a nominal  
fee.  
To assist the technical support representative, have available as much of the following information as  
possible:  
v Option name  
v Option number  
v Proof of purchase  
v Computer manufacturer, model, serial number, and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want to walk you through  
the problem during the call.  
For a list of Service and Support phone numbers, see“Worldwide telephone list” on page E-14. Phone  
numbers are subject to change without notice. For the most current phone numbers, go to  
http://www.lenovo.com/support and click Support phone list. If the number for your country or region  
is not listed, contact your reseller or Lenovo marketing representative.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
D-1  
 
D-2 Multi-Burner Plus User’s Guide  
 
Appendix E. Lenovo Statement of Limited Warranty  
LSOLW-00 05/2005  
Part 1 - General Terms  
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country-unique Terms, and Part 3 -  
Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo  
Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to  
Machines you purchase for your use, and not for resale. The term “Machine” means a Lenovo machine, its options,  
features, conversions, upgrades or peripheral products, or any combination of them. The term “Machine” does not  
include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing  
in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived  
or limited by contract.  
What this Warranty Covers  
Lenovo warrants that each Machine 1) is free from defects in materials and workmanship and 2)  
conforms to Lenovo’s Official Published Specifications (“Specifications”) which are available on request.  
The warranty period for the Machine starts on the original date of installation and is specified in Part 3 -  
Warranty Information. The date on your invoice or sales receipt is the date of installation unless Lenovo  
or your reseller informs you otherwise. Unless Lenovo specifies otherwise, these warranties apply only in  
the country or region in which you purchased the Machine.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER  
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,  
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION  
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO  
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY  
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS  
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE  
ABOVE LIMITATION MAY NOT APPLY TO YOU.  
What this Warranty Does not Cover  
This warranty does not cover the following:  
v any software programs, whether pre-loaded or shipped with the Machine, or installed subsequently;  
v failure resulting from misuse, accident, modification, unsuitable physical or operating environment, or  
improper maintenance by you;  
v failure caused by a product for which Lenovo is not responsible; and  
v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into  
a Lenovo Machine at your request.  
The warranty is voided by removal or alteration of identification labels on the Machine or its parts.  
Lenovo does not warrant uninterrupted or error-free operation of a Machine.  
Any technical or other support provided for a Machine under warranty, such as assistance with "how-to"  
questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES  
OF ANY KIND.  
How to Obtain Warranty Service  
Warranty service may be provided by Lenovo, IBM, your reseller if authorized to perform warranty  
service, or an authorized warranty service provider. Each of them is referred to as a “Service Provider.”  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
E-1  
 
If the Machine does not function as warranted during the warranty period, contact a Service Provider. If  
you do not register the Machine with Lenovo, you may be required to present proof of purchase as  
evidence of your entitlement to warranty service.  
What Lenovo Will Do to Correct Problems  
When you contact a Service Provider for service, you must follow the problem determination and  
resolution procedures that we specify. An initial diagnosis of your problem can be made either by a  
technician over the telephone or electronically by access to a support Website.  
The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.  
You are responsible for downloading and installing designated software updates from a support web site  
or from other electronic media, and following the instructions that your Service Provider provides.  
Software updates may include basic input/output system code (called “BIOS”), utility programs, device  
drivers, and other software updates.  
If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse,  
speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install.  
If the Machine does not function as warranted during the warranty period and your problem cannot be  
resolved over the telephone or electronically, through your application of software updates, or with a  
CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or  
2) replace it with one that is at least functionally equivalent. If your Service Provider is unable to do  
either, you may return the Machine to your place of purchase and your money will be refunded.  
As part of the warranty service, your Service Provider may also install selected engineering changes that  
apply to the Machine.  
Exchange of a Machine or Part  
When the warranty service involves the exchange of a Machine or part, the item your Service Provider  
replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed  
items are genuine and unaltered. The replacement may not be new, but will be in good working order  
and at least functionally equivalent to the item replaced. The replacement assumes the warranty service  
status of the replaced item.  
Your Additional Responsibilities  
Before your Service Provider exchanges a Machine or part, you agree to remove all features, parts,  
options, alterations, and attachments not under warranty service.  
You also agree to:  
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;  
2. obtain authorization from the owner to have your Service Provider service a Machine that you do not  
own; and  
3. where applicable, before service is provided:  
a. follow the service request procedures that your Service Provider provides;  
b. backup or secure all programs, data, and funds contained in the Machine; and  
c. provide your Service Provider with sufficient, free, and safe access to your facilities to permit  
Lenovo to fulfill its obligations.  
4. (a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from  
the Machine (to the extent technically possible), (b) allow your Service Provider or a supplier to  
process on your behalf any remaining Personal Data as your Service Provider considers necessary to  
fulfill its obligations under this Statement of Limited Warranty (which may include shipping the  
Machine for such processing to other service locations around the world), and (c) ensure that such  
processing complies with any laws applicable to such Personal Data.  
E-2 Multi-Burner Plus User’s Guide  
 
Limitation of Liability  
Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service  
Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation  
charges.  
Neither Lenovo nor your Service Provider are responsible for any of your confidential, proprietary or  
personal information contained in a Machine which you return for any reason. You should remove all  
such information from the Machine prior to its return.  
Circumstances may arise where, because of a default on Lenovo’s part or other liability, you are entitled  
to recover damages from Lenovo. In each such instance, regardless of the basis on which you are entitled  
to claim damages from Lenovo (including fundamental breach, negligence, misrepresentation, or other  
contract or tort claim), except for any liability that cannot be waived or limited by applicable laws,  
Lenovo is liable for no more than  
1. damages for bodily injury (including death) and damage to real property and tangible personal  
property for which Lenovo is legally liable; and  
2. the amount of any other actual direct damages, up to the charges for the Machine that is subject of  
the claim.  
This limit also applies to Lenovo’s suppliers, resellers and your Service Provider. It is the maximum for  
which Lenovo, its suppliers, resellers, and your Service Provider are collectively responsible.  
UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE  
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE  
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL,  
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL  
DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED  
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION  
OR EXCLUSION MAY NOT APPLY TO YOU.  
Governing Law  
Both you and Lenovo consent to the application of the laws of the country in which you acquired the  
Machine to govern, interpret, and enforce all of your and Lenovo’s rights, duties, and obligations arising  
from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without  
regard to conflict of law principles.  
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER  
RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.  
Jurisdiction  
All of our rights, duties, and obligations are subject to the courts of the country in which you acquired  
the Machine.  
Part 2 - Country-unique Terms  
AMERICAS  
ARGENTINA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary  
Commercial Court of the city of Buenos Aires.  
Appendix E. Lenovo Statement of Limited Warranty E-3  
 
 
BOLIVIA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of  
the city of La Paz.  
BRAZIL  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the court of  
Rio de Janeiro, RJ.  
CHILE  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Civil  
Courts of Justice of Santiago.  
COLOMBIA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of  
the Republic of Colombia.  
ECUADOR  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges of  
Quito.  
MEXICO  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal  
Courts of Mexico City, Federal District.  
PARAGUAY  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the courts of  
the city of Asuncion.  
PERU  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Judges  
and Tribunals of the Judicial District of Lima, Cercado.  
Limitation of Liability: The following is added at the end of this section:  
In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this  
section will not apply to damages caused by Lenovo’s willful misconduct (″dolo″) or gross negligence  
(″culpa inexcusable″).  
URUGUAY  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the City of  
Montevideo Court’s Jurisdiction.  
VENEZUELA  
Jurisdiction: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Courts of  
the Metropolitan Area Of the City of Caracas.  
NORTH AMERICA  
E-4 Multi-Burner Plus User’s Guide  
 
How to Obtain Warranty Service: The following is added to this Section:  
To obtain warranty service from IBM service in Canada or the United States, call 1-800-IBM-SERV  
(426-7378).  
CANADA  
Limitation of Liability: The following replaces item 1 of this section:  
1. damages for bodily injury (including death) or physical harm to real property and tangible personal  
property caused by Lenovo’s negligence; and  
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first  
sentence:  
laws in the Province of Ontario.  
UNITED STATES  
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first  
sentence:  
laws of the State of New York.  
ASIA PACIFIC  
AUSTRALIA  
What this Warranty Covers: The following paragraph is added to this section:  
The warranties specified in this Section are in addition to any rights you may have under the Trade  
Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the  
applicable legislation.  
Limitation of Liability: The following is added to this section:  
Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other  
similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of  
equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title,  
or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption,  
then none of the limitations in this paragraph apply.  
Governing Law: The following replaces "laws of the country in which you acquired the Machine″ in the first  
sentence:  
laws of the State or Territory.  
CAMBODIA AND LAOS  
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first  
sentence:  
laws of the State of New York, United States of America.  
CAMBODIA, INDONESIA, AND LAOS  
Arbitration: The following is added under this heading:  
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled  
by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore  
International Arbitration Center (″SIAC Rules″) then in effect. The arbitration award shall be final and  
binding for the parties without appeal and shall be in writing and set forth the findings of fact and the  
conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one  
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as  
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the  
SIAC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from  
the stage they were at when the vacancy occurred.  
Appendix E. Lenovo Statement of Limited Warranty E-5  
 
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other  
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator  
was validly and properly appointed.  
All proceedings shall be conducted, including all documents presented in such proceedings, in the  
English language. The English language version of this Statement of Limited Warranty prevails over any  
other language version.  
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA  
Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first  
sentence:  
laws of Hong Kong Special Administrative Region of China.  
INDIA  
Limitation of Liability: The following replaces items 1 and 2 of this section:  
1. liability for bodily injury (including death) or damage to real property and tangible personal property  
will be limited to that caused by Lenovo’s negligence; and  
2. as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant  
to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you  
for the individual Machine that is the subject of the claim.  
Arbitration: The following is added under this heading  
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled  
by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect.  
The arbitration award shall be final and binding for the parties without appeal and shall be in writing  
and set forth the findings of fact and the conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one  
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as  
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar  
Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall  
continue from the stage they were at when the vacancy occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other  
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator  
was validly and properly appointed.  
All proceedings shall be conducted, including all documents presented in such proceedings, in the  
English language. The English language version of this Statement of Limited Warranty prevails over any  
other language version.  
JAPAN  
Governing Law: The following sentence is added to this section:  
Any doubts concerning this Statement of Limited Warranty will be initially resolved between us in good  
faith and in accordance with the principle of mutual trust.  
MALAYSIA  
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is deleted.  
NEW ZEALAND  
What this Warranty Covers: The following paragraph is added to this section:  
The warranties specified in this section are in addition to any rights you may have under the Consumer  
Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees  
Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the  
purposes of a business as defined in that Act.  
E-6 Multi-Burner Plus User’s Guide  
 
Limitation of Liability: The following is added to this section:  
Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees  
Act 1993, the limitations in this Section are subject to the limitations in that Act.  
PEOPLE’S REPUBLIC OF CHINA (PRC)  
Governing Law: The following replaces ″laws of the country in which you acquired the Machine″ in the first  
sentence:  
laws of the State of New York, United States of America (except when local law requires otherwise).  
PHILIPPINES  
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:  
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, INCIDENTAL, OR  
INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR  
Arbitration: The following is added: under this heading  
Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled  
by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the  
Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal  
and shall be in writing and set forth the findings of fact and the conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one  
arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as  
chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the  
Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the respective nominating  
party. Proceedings shall continue from the stage they were at when the vacancy occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other  
party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator  
was validly and properly appointed.  
All proceedings shall be conducted, including all documents presented in such proceedings, in the  
English language. The English language version of this Statement of Limited Warranty prevails over any  
other language version.  
SINGAPORE  
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the fifth paragraph are deleted.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:  
The terms of this Statement of Limited Warranty apply to Machines purchased from Lenovo or a Lenovo  
reseller.  
How to Obtain Warranty Service:  
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark,  
Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania,  
Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain,  
Sweden, Switzerland, United Kingdom, Vatican State, and any country subsequently added to the European Union,  
as from the date of accession):  
The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western  
Europe countries provided the Machines have been announced and made available in such countries.  
Appendix E. Lenovo Statement of Limited Warranty E-7  
 
If you purchase a Machine in one of the Western European countries, as defined above, you may obtain  
warranty service for that Machine in any of those countries from a Service Provider, provided the  
Machine has been announced and made available by Lenovo in the country in which you wish to obtain  
service.  
If you purchased a Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina,  
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of  
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia,  
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those  
countries from a Service Provider, provided the Machine has been announced and made available by  
Lenovo in the country in which you wish to obtain service.  
If you purchase a Machine in a Middle Eastern or African country, you may obtain warranty service for  
that Machine from a Service Provider within the country of purchase, provided the Machine has been  
announced and made available by Lenovo in that country. Warranty service in Africa is available within  
50 kilometers of a Service Provider. You are responsible for transportation costs for Machines located  
outside 50 kilometers of a Service Provider.  
Governing Law:  
The phrase "the laws of the country in which you acquired the Machine" is replaced by:  
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,  
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania,  
Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2) ″the  
laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic,  
Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French  
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar,  
Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles,  
Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania;  
4) ″the laws of England″ in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana,  
Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,  
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the  
United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) ″the laws of South Africa″  
in South Africa, Namibia, Lesotho and Swaziland.  
Jurisdiction: The following exceptions are added to this section:  
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty  
and relating thereto, including its existence, will be the competent court of law in Vienna, Austria  
(Inner-City); 2) in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,  
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome,  
Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza,  
Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related  
to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the  
English courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement of Limited  
Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the  
country of your registered office and/or commercial site location only are competent; 4) in France,  
Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros,  
Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French  
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,  
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo,  
Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or  
related to its violation or execution, including summary proceedings, will be settled exclusively by the  
Commercial Court of Paris; 5) in Russia, all disputes arising out of or in relation to the interpretation, the  
violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be  
settled by Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and Swaziland, both of us  
agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High  
Court in Johannesburg; 7) in Turkey all disputes arising out of or in connection with this Statement of  
E-8 Multi-Burner Plus User’s Guide  
 
Limited Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution  
Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified countries, any legal  
claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by,  
the competent court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d) Lisbon for  
Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all  
disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts.  
Arbitration: The following is added under this heading:  
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary,  
Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia,  
Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this  
Statement of Limited Warranty or related to its violation, termination or nullity will be finally settled  
under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal  
Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these  
rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be  
English. The decision of the arbitrators will be final and binding upon both parties. Therefore, pursuant  
to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application  
of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent  
court in the country of installation.  
In Estonia, Latvia and Lithuania all disputes arising in connection with this Statement of Limited  
Warranty will be finally settled in arbitration that will be held in Helsinki, Finland in accordance with the  
arbitration laws of Finland then in effect. Each party will appoint one arbitrator. The arbitrators will then  
jointly appoint the chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of  
Commerce in Helsinki will appoint the chairman.  
EUROPEAN UNION (EU)  
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:  
The warranty for Machines acquired in EU countries is valid and applicable in all EU countries provided  
the Machines have been announced and made available in such countries.  
How to Obtain Warranty Service: The following is added to this section:  
To obtain warranty service from IBM service in EU countries, see the telephone listing in Part 3 -  
Warranty Information.  
You may contact IBM service at the following address:  
IBM Warranty & Service Quality Dept.  
PO Box 30  
Spango Valley  
Greenock  
Scotland PA16 0AH  
CONSUMERS  
Consumers have legal rights under applicable national legislation governing the sale of consumer goods.  
Such rights are not affected by the warranties provided in this Statement of Limited Warranty.  
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL,  
SPAIN, SWEDEN AND SWITZERLAND  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Except as otherwise provided by mandatory law:  
1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its  
obligations under or in connection with this Statement of Limited Warranty or due to any other cause  
related to this Statement of Limited Warranty is limited to the compensation of only those damages  
and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment  
of such obligations (if Lenovo is at fault) or of such cause, for a maximum amount equal to the  
charges you paid for the Machine.  
Appendix E. Lenovo Statement of Limited Warranty E-9  
 
The above limitation shall not apply to damages for bodily injuries (including death) and damages to  
real property and tangible personal property for which Lenovo is legally liable.  
2. UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE  
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR INDIRECT  
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS,  
EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT  
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR  
ANTICIPATED SAVINGS.  
FRANCE AND BELGIUM  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Except as otherwise provided by mandatory law:  
1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its  
obligations under or in connection with this Statement of Limited Warranty is limited to the  
compensation of only those damages and losses proved and actually arising as an immediate and  
direct consequence of the non-fulfillment of such obligations (if Lenovo is at fault), for a maximum  
amount equal to the charges you paid for the Machine that has caused the damages.  
The above limitation shall not apply to damages for bodily injuries (including death) and damages to  
real property and tangible personal property for which Lenovo is legally liable.  
2. UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS OR SERVICE  
PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR INDIRECT  
DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS,  
EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT  
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR  
ANTICIPATED SAVINGS.  
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:  
AUSTRIA  
The provisions of this Statement of Limited Warranty replace any applicable statutory warranties.  
What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section:  
The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the  
Machine’s conformity to its Specifications.  
The following paragraphs are added to this section:  
The limitation period for consumers in action for breach of warranty is the statutory period as a  
minimum. In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask  
for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a  
cancellation of the respective agreement for such Machine and get your money refunded.  
The second paragraph does not apply.  
What Lenovo Will Do to Correct Problems: The following is added to this section:  
During the warranty period, Lenovo will reimburse you for the transportation charges for the delivery of  
the failing Machine to IBM Service.  
Limitation of Liability: The following paragraph is added to this section:  
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages  
caused by Lenovo with fraud or gross negligence and for express warranty.  
The following sentence is added to the end of item 2:  
Lenovo’s liability under this item is limited to the violation of essential contractual terms in cases of  
ordinary negligence.  
E-10 Multi-Burner Plus User’s Guide  
 
EGYPT  
Limitation of Liability: The following replaces item 2 in this section:  
as to any other actual direct damages, Lenovo’s liability will be limited to the total amount you paid for  
the Machine that is the subject of the claim.  
Applicability of suppliers, resellers, and Service Providers (unchanged).  
FRANCE  
Limitation of Liability: The following replaces the second sentence of the first paragraph of this section:  
In such instances, regardless of the basis on which you are entitled to claim damages from Lenovo,  
Lenovo is liable for no more than: (items 1 and 2 unchanged).  
GERMANY  
What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section:  
The warranty for a Lenovo Machine covers the functionality of the Machine for its normal use and the  
Machine’s conformity to its Specifications.  
The following paragraphs are added to this section:  
The minimum warranty period for Machines is twelve months. In case your Service Provider is unable to  
repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced  
value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine  
and get your money refunded.  
The second paragraph does not apply.  
What Lenovo Will Do to Correct Problems: The following is added to this section:  
During the warranty period, transportation for delivery of the failing Machine to Lenovo or IBM service  
will be at Lenovo’s expense.  
Limitation of Liability: The following paragraph is added to this section:  
The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages  
caused by Lenovo with fraud or gross negligence and for express warranty.  
The following sentence is added to the end of item 2:  
Lenovo’s liability under this item is limited to the violation of essential contractual terms in cases of  
ordinary negligence.  
HUNGARY  
Limitation of Liability: The following is added at the end of this section:  
The limitation and exclusion specified herein shall not apply to liability for a breach of contract damaging  
life, physical well-being, or health that has been caused intentionally, by gross negligence, or by a  
criminal act.  
The parties accept the limitations of liability as valid provisions and state that the Section 314.(2) of the  
Hungarian Civil Code applies as the acquisition price as well as other advantages arising out of the  
present Statement of Limited Warranty balance this limitation of liability.  
IRELAND  
What this Warranty Covers: The following is added to this section:  
Except as expressly provided in these terms and conditions, all statutory conditions, including all  
warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the  
Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.  
Limitation of Liability: The following replaces the terms of section in its entirety:  
For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the  
part of Lenovo in connection with, or in relation to, the subject matter of this Statement of Limited  
Appendix E. Lenovo Statement of Limited Warranty E-11  
 
Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of  
Defaults which together result in, or contribute to, substantially the same loss or damage will be treated  
as one Default occurring on the date of occurrence of the last such Default.  
Circumstances may arise where, because of a Default, you are entitled to recover damages from Lenovo.  
This section sets out the extent of Lenovo’s liability and your sole remedy.  
1. Lenovo will accept unlimited liability for death or personal injury caused by the negligence of  
Lenovo.  
2. Subject always to the Items for Which Lenovo is Not Liable below, Lenovo will accept unlimited  
liability for physical damage to your tangible property resulting from the negligence of Lenovo.  
3. Except as provided in items 1 and 2 above, Lenovo’s entire liability for actual damages for any one  
Default will not in any event exceed 125% of the amount you paid for the Machine directly relating to  
the Default.  
Items for Which Lenovo is Not Liable  
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo, its  
suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were  
informed of the possibility of such losses:  
1. loss of, or damage to, data;  
2. special, indirect, or consequential loss; or  
3. loss of profits, business, revenue, goodwill, or anticipated savings.  
SLOVAKIA  
Limitation of Liability: The following is added to the end of the last paragraph:  
The limitations apply to the extent they are not prohibited under §§ 373-386 of the Slovak Commercial  
Code.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND  
Limitation of Liability: The following is added to this section:  
Lenovo’s entire liability to you for actual damages arising in all situations involving nonperformance by  
Lenovo in respect of the subject matter of this Statement of Warranty will be limited to the charge paid  
by you for the individual Machine that is the subject of your claim from Lenovo.  
UNITED KINGDOM  
Limitation of Liability: The following replaces the terms of this section is in its entirety:  
For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the  
part of Lenovo in connection with, or in relation to, the subject matter of this Statement of Limited  
Warranty in respect of which Lenovo is legally liable to you, whether in contract or tort. A number of  
Defaults which together result in, or contribute to, substantially the same loss or damage will be treated  
as one Default.  
Circumstances may arise where, because of a Default, you are entitled to recover damages from Lenovo.  
This section sets out the extent of Lenovo’s liability and your sole remedy.  
1. Lenovo will accept unlimited liability for:  
a. death or personal injury caused by the negligence of Lenovo; and  
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of  
the Supply of Goods and Services Act 1982, or any statutory modification or re-enactment of either  
such Section.  
2. Lenovo will accept unlimited liability, subject always to the Items for Which Lenovo is Not Liable  
below, for physical damage to your tangible property resulting from the negligence of Lenovo.  
3. Lenovo’s entire liability for actual damages for any one Default will not in any event, except as  
provided in items 1 and 2 above, exceed 125% of the total purchase price payable or the charges for  
the Machine directly relating to the Default.  
E-12 Multi-Burner Plus User’s Guide  
 
These limits also apply to Lenovo’s suppliers, resellers and Service Providers. They state the maximum  
for which Lenovo and such suppliers, resellers and Service Providers are collectively responsible.  
Items for Which Lenovo is Not Liable  
Save with respect to any liability referred to in item 1 above, under no circumstances is Lenovo or any of  
its suppliers, resellers or Service Providers liable for any of the following, even if Lenovo or they were  
informed of the possibility of such losses:  
1. loss of, or damage to, data;  
2. special, indirect, or consequential loss; or  
3. loss of profits, business, revenue, goodwill, or anticipated savings.  
Part 3 - Warranty Information  
This Part 3 provides information regarding the warranty applicable to your Machine, including the  
warranty period and type of warranty service Lenovo provides.  
Warranty Period  
The warranty period may vary by country or region and is specified in the table below. NOTE: ″Region″  
means either Hong Kong or Macau Special Administrative Region of China.  
A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service  
during the first year of the warranty period.  
Multi-Burner Plus  
Type of Warranty  
Country or Region of Purchase  
Warranty Period  
Service  
Worldwide  
Parts and labor -1 year  
7
Types of Warranty Service  
If required, your Service Provider will provide repair or exchange service depending on the type of  
warranty service specified for your Machine in the above table and as described below. Scheduling of  
service will depend upon the time of your call and is subject to parts availability. Service levels are  
response time objectives and are not guaranteed. The specified level of warranty service may not be  
available in all worldwide locations, additional charges may apply outside your Service Provider’s  
normal service area, contact your local Service Provider representative or your reseller for country and  
location specific information.  
1. Customer Replaceable Unit (″CRU″) Service  
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs  
require some technical skill and tools. CRU information and replacement instructions are shipped  
with your Machine and are available from Lenovo at any time on your request. You may request that  
a Service Provider install CRUs, at no additional charge, under the type of warranty service  
designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU  
whether a defective CRU must be returned. When return is required, 1) return instructions and a  
container are shipped with the replacement CRU, and 2) you may be charged for the replacement  
CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement.  
2. On-site Service  
Your Service Provider will either repair or exchange the failing Machine at your location and verify its  
operation. You must provide suitable working area to allow disassembly and reassembly of the  
Lenovo Machine. The area must be clean, well lit and suitable for the purpose. For some Machines,  
certain repairs may require sending the Machine to a designated service center.  
3. Courier or Depot Service *  
Appendix E. Lenovo Statement of Limited Warranty E-13  
 
 
You will disconnect the failing Machine for collection arranged by your Service Provider. A shipping  
container will be provided to you for you to return your Machine to a designated service center. A  
courier will pick up your Machine and deliver it to the designated service center. Following its repair  
or exchange, the service center will arrange the return delivery of the Machine to your location. You  
are responsible for its installation and verification.  
4. Customer Carry-In or Mail-In Service  
You will deliver or mail as your Service Provider specifies (prepaid unless specified otherwise) the  
failing Machine suitably packaged to a designated location. After the Machine has been repaired or  
exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be  
returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are  
responsible for the subsequent installation and verification of the Machine.  
5. CRU and On-site Service  
This type of Warranty Service is a combination of Type 1 and Type 2 (see above).  
6. CRU and Courier or Depot Service  
This type of Warranty Service is a combination of Type 1 and Type 3 (see above).  
7. CRU and Customer Carry-In or Mail-In Service  
This type of Warranty Service is a combination of Type 1 and Type 4 (see above).  
When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of  
warranty service is appropriate for the repair.  
* This type of service is called ThinkPad EasyServ or EasyServ in some countries.  
To obtain warranty service contact a Service Provider. In Canada or the United States, call  
1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.  
Worldwide telephone list  
Phone numbers are subject to change without notice. For the most current phone numbers, go to  
http://www.lenovo.com/support and click Support phone list.  
Country or Region  
Telephone Number  
Africa  
Africa: +44 (0)1475-555-055  
South Africa: +27-11-3028888 and 0800110756  
Central Africa: Contact your Lenovo service provider  
Argentina  
Australia  
Austria  
0800-666-0011 (Spanish)  
131-426 (English)  
Up and running support: 01-24592-5901  
Warranty service and support: 01-211-454-610  
(German)  
Belgium  
Up and running support: 02-210-9820 (Dutch)  
Up and running support: 02-210-9800 (French)  
Warranty service and support: 02-225-3611 (Dutch, French)  
Bolivia  
Brazil  
0800-0189 (Spanish)  
Sao Paulo region: (11) 3889-8986  
Toll free outside Sao Paulo region: 0800-7014-815  
(Brazilian Portuguese)  
Canada  
1-800-565-3344 (English, French)  
In Toronto only call: 416-383-3344  
Chile  
800-224-488 (Spanish)  
China  
800-810-1818 (Mandarin)  
E-14 Multi-Burner Plus User’s Guide  
 
 
Country or Region  
Telephone Number  
China (Hong Kong  
S.A.R.)  
Home PC: 852-2825-7799  
Commercial PC: 852-8205-0333  
ThinkPad and WorkPad: 852-2825-6580  
(Cantonese, English, Putonghua)  
Colombia  
Costa Rica  
Croatia  
1-800-912-3021 (Spanish)  
284-3911 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
Czech Republic  
Denmark  
+420-2-7213-1316  
Up and running support: 4520-8200  
Warranty service and support: 7010-5150  
(Danish)  
Dominican Republic 566-4755  
566-5161 ext. 8201  
Toll Free within the Dominican Republic: 1-200-1929  
(Spanish)  
Ecuador  
El Salvador  
Estonia  
1-800-426911 (Spanish)  
250-5696 (Spanish)  
+386-61-1796-699  
Finland  
Up and running support: 09-459-6960  
Warranty service and support: +358-800-1-4260  
(Finnish)  
France  
Up and running support: 0238-557-450  
Warranty service and support (hardware): 0810-631-213  
Warranty service and support (software): 0810-631-020  
(French)  
Germany  
Up and running support: 07032-15-49201  
Warranty service and support: 01805-25-35-58  
(German)  
Greece  
+30-210-680-1700  
335-8490 (Spanish)  
Guatemala  
Honduras  
Tegucigalpa & San Pedro Sula: 232-4222  
San Pedro Sula: 552-2234  
(Spanish)  
Hungary  
India  
+36-1-382-5720  
1600-44-6666  
Alternate Toll Free: +91-80-2678-8940  
(English)  
Indonesia  
Ireland  
Israel  
800-140-3555  
+62-21-251-2955  
(English, Bahasa Indonesian)  
Up and running support: 01-815-9202  
Warranty service and support: 01-881-1444  
(English)  
+972-3-531-3900 (Hebrew)  
+972-3-531-3900 (English)  
8:30AM - 5:00PM Sunday - Thursday (Local time)  
Appendix E. Lenovo Statement of Limited Warranty E-15  
 
Country or Region  
Telephone Number  
Italy  
Up and running support: 02-7031-6101  
Warranty service and support: +39-800-820094  
(Italian)  
Japan  
Desktop:  
Toll free: 0120-887-870  
For International: +81-46-266-4724  
ThinkPad:  
Toll free: 0120-887-874  
For International: +81-46-266-4724  
Both of the above numbers will be answered with a Japanese language voice prompt. For  
telephone support in English, please wait for the Japanese voice prompt to end, and an  
operator will answer. Please ask for ″English support please,″ and your call will be  
transferred to an English speaking operator.  
PC Software:  
0120-558-695  
Overseas calls: +81-44-200-8666  
(Japanese)  
Korea  
1588-5801 (Korean)  
Latvia  
+386-61-1796-699  
Lithuania  
Luxembourg  
Malaysia  
Malta  
+386-61-1796-699  
+352-298-977-5063 (French)  
1800-88-8558 (English, Bahasa Melayu)  
+356-23-4175  
Mexico  
001-866-434-2080 (Spanish)  
+44 (0)1475-555-055  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
+31-20-514-5770 (Dutch)  
0800-446-149 (English)  
255-6658 (Spanish)  
Up and running support: 6681-1100  
Warranty service and support: 8152-1550  
(Norwegian)  
Panama  
Peru  
206-6047 (Spanish)  
0-800-50-866 (Spanish)  
Philippines  
1800-1888-1426  
+63-2-995-8420  
(English, Philipino)  
Poland  
+48-22-878-6999  
Portugal  
+351-21-892-7147 (Portuguese)  
+4-021-224-4015  
Romania  
Russian Federation  
Singapore  
Slovakia  
+7-095-940-2000 (Russian)  
1800-3172-888 (English, Bahasa Melayu)  
+421-2-4954-1217  
Slovenia  
+386-1-4796-699  
E-16 Multi-Burner Plus User’s Guide  
 
Country or Region  
Telephone Number  
Spain  
91-714-7983  
91-397-6503  
(Spanish)  
Sri Lanka  
Sweden  
+94-11-2448-442 (English)  
Up and running support: 08-477-4420  
Warranty service and support: 077-117-1040  
(Swedish)  
Switzerland  
Up and running support: 058-333-0900  
Warranty service and support: 0800-55-54-54  
(German, French, Italian)  
Taiwan  
Thailand  
Turkey  
886-2-8723-9799 (Mandarin)  
1-800-299-229 (Thai)  
00800-4463-2041  
(Turkish)  
United Kingdom  
Up and running support: 01475-555-055  
Warranty service and support (hardware): 08705-500-900  
Warranty service and support (software): 08457-151-516  
(English)  
United States  
1-800-426-7378  
(English)  
Uruguay  
Venezuela  
Vietnam  
000-411-005-6649 (Spanish)  
0-800-100-2011 (Spanish)  
For northern area and Hanoi: 84-4-8436675  
For southern area and Ho Chi Minh City: 84-8-829-5160  
(English, Vietnamese)  
Guarantee supplement for Mexico  
This supplement is considered part of Lenovo’s Statement of Limited Warranty and shall be effective  
solely and exclusively for products distributed and commercialized within Territory of the Mexican  
United States. In the event of a conflict, the terms of this supplement shall apply.  
All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for  
installation defects from the date of purchase. Lenovo is not responsible for the information in such  
software programs and/or any additional software programs installed by you or installed after purchase  
of the product.  
Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.  
In the event that warranty repair is required please call the Customer Support Center at 001-866-434-2080,  
where you will be directed to the nearest Authorized Service Center. Should no Authorized Service  
Center exist in your city, location or within 70 kilometers of your city or location, the guarantee includes  
any reasonable delivery charges related to the transportation of the product to our nearest Authorized  
Service Center. Please call the nearest Authorized Service Center to obtain the necessary approvals or  
information concerning the shipment of the product and the shipment address.  
To obtain a list of Authorized Service Centers, please visit: http://www.lenovo.com/mx/es/servicios  
Manufactured by:  
SCI Systems de México, S.A. de C.V.  
Av. De la Solidaridad Iberoamericana No. 7020  
Appendix E. Lenovo Statement of Limited Warranty E-17  
 
 
Col. Club de Golf Atlas  
El Salto, Jalisco, México  
C.P. 45680,  
Tel. 01-800-3676900  
Marketing by:  
Lenovo de México, Comercialización y  
Servicios, S. A. de C. V.  
Alfonso Nápoles Gándara No 3111  
Parque Corporativo de Peña Blanca  
Delegación Álvaro Obregón  
México, D.F., México  
C.P. 01210,  
Tel. 01-800-00-325-00  
E-18 Multi-Burner Plus User’s Guide  
 
Appendix F. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries.  
Consult your local Lenovo representative for information on the products and services currently available  
in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply  
that only that Lenovo product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may be used instead.  
However, it is the user’s responsibility to evaluate and verify the operation of any other product,  
program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
500 Park Offices Drive, Hwy. 54  
Research Triangle Park, NC 27709  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY  
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain  
transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in  
this publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life support  
applications where malfunction may result in injury or death to persons. The information contained in  
this document does not affect or change Lenovo product specifications or warranties. Nothing in this  
document shall operate as an express or implied license or indemnity under the intellectual property  
rights of Lenovo or third parties. All information contained in this document was obtained in specific  
environments and is presented as an illustration. The result obtained in other operating environments  
may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes appropriate  
without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not  
in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part  
of the materials for this Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment. Therefore, the  
result obtained in other operating environments may vary significantly. Some measurements may have  
been made on development-level systems and there is no guarantee that these measurements will be the  
same on generally available systems. Furthermore, some measurements may have been estimated through  
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their  
specific environment.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
F-1  
 
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Lenovo  
ThinkCentre  
ThinkPad  
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or  
both.  
Intel is a trademark of Intel Corporation in the United States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of others.  
F-2 Multi-Burner Plus User’s Guide  
 
 
Appendix G. Electronic emissions notices  
The following information refers to the Multi-Burner Plus.  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Avis de conformité à la réglementation d’Industrie Canada  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
EU-EMC Directive (89/336/EEC) as amended by Directive 93/86/EEC EN 55022 class B Statement of  
Compliance  
Deutschsprachiger EU Hinweis:  
Hinweis für Geräte der Klasse B EU-Richtlinie zur ElektromagnetischenVerträglichkeit Dieses Produkt  
entspricht den Schutzanforderungen der EU-Richtlinie 89/336/EWG zur Angleichung der  
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten.  
und hält die Grenzwerte der EN 55022 Klasse B ein.  
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu  
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.  
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt  
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern  
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.  
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses  
Produkt entspricht dem ″Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)″. Dies  
ist die Umsetzung der EU-Richtlinie 89/336/EWG in der Bundesrepublik Deutschland.  
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von  
Geräten (EMVG) vom 18. September 1998 (bzw. der EMC EG Richtlinie 89/336) für Geräte der Klasse  
B Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das  
EG-Konformitätszeichen - CE - zu führen.  
Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland)  
GmbH, Pascalstr. 100, D-70569 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.)  
European Union - Compliance to the Electromagnetic Compatibility Directive  
This product is in conformity with the protection requirements of EU Council Directive 89/336/ECC on  
the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo  
cannot accept responsibility for any failure to satisfy the protection requirements resulting from a  
non-recommended modification of the product, including the fitting of option cards from other  
manufacturers.  
© Lenovo 2006. Portions © IBM Corp. 2005.  
 
G-1  
 
This product has been tested and found to comply with the limits for Class B Information Technology  
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for  
typical residential environments to provide reasonable protection against interference with licensed  
communication devices.  
Avis de conformité à la directive de l’Union Européenne  
Le présent produit satisfait aux exigences de protection énoncées dans la directive 89/336/CEE du  
Conseil concernant le rapprochement des législations des Etats membres relatives à la compatibilité  
électromagnétique. Lenovo décline toute responsabilité en cas de non-respect de cette directive résultant  
d’une modification non recommandée du produit, y compris l’ajout de cartes en option non Lenovo.  
Ce produit respecte les limites des caractéristiques d’immunité des appareils de traitement de  
l’information définies par la classe B de la norme européenne EN 55022 (CISPR 22). La conformité aux  
spécifications de la classe B offre une garantie acceptable contre les perturbations avec les appareils de  
communication agréés, dans les zones résidentielles.  
Unión Europea - Normativa EMC  
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva 89/336/CEE en lo que  
a la legislatura de los Estados Miembros sobre compatibilidad electromagnética se refiere.  
Lenovo no puede aceptar responsabilidad alguna si este producto deja de satisfacer dichos requisitos de  
protección como resultado de una modificación no recomendada del producto, incluyendo el ajuste de  
tarjetas de opción que no sean Lenovo.  
Este producto ha sido probado y satisface los límites para Equipos Informáticos Clase B de conformidad  
con el Estándar Europeo EN 55022. Los límites para los equipos de Clase B se han establecido para  
entornos residenciales típicos a fin de proporcionar una protección razonable contra las interferencias con  
dispositivos de comunicación licenciados.  
Unione Europea - Directiva EMC (Conformidad électromagnética)  
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva del Consiglio  
dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa degli stati membri in materia di  
compatibilità elettromagnetica.  
Lenovo non accetta responsabilità alcuna per la mancata conformità alle normative di protezione dovuta  
a modifiche non consigliate al prodotto, compresa l’installazione di schede e componenti di marca diversa  
da Lenovo.  
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti stabiliti per le  
apparecchiature di informatica Classe B ai sensi del Norma Europea EN 55022. I limiti delle  
apparecchiature della Classe B sono stati stabiliti al fine di fornire ragionevole protezione da interferenze  
mediante dispositivi di comunicazione in concessione in ambienti residenziali tipici.  
Korea Class B Compliance  
G-2 Multi-Burner Plus User’s Guide  
 
 
Part Number: 41N5583  
Printed in USA  
(1P) P/N: 41N5583  
 

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