Integrated Telephony Services
Cisco 7940 - 7960
Integrated Telephony Services
Cisco 7940 - 7960
Quick reference guide
Features Access Codes
*21*
#21#
*67*
#67#
*61*
#61#
*31*
#31*
Call Forwarding Unconditional Activation
Call Forwarding Unconditional Deactivation
Call Forwarding Busy Activation
Call Forwarding Busy Deactivation
Call Forwarding No Answer Activation
Call Forwarding No Answer Deactivation
Calling Line ID Delivery Blocking per Call
Calling Line ID Delivery per Call
*68*
*88*
*82#
#43*
*82*
*26#
#26#
Call Park
Call Park Retrieve
Call Pickup
Cancel Call Waiting
Directed Call Pickup
Do Not Disturb Activation
Do Not Disturb Deactivation
Direct access
to Phonemail
Soft Keys
Navigation
Unused
Local
Directories
Phone setup
Volume
Voice mail PhoneMail™
Action type
Own phone
1230
Other phone
+32 78 15 1230
+32 78 15 1231
+32 78 15 1232
0800 22 200 (NL)
For more info
For problems
Consultation
Configuration
Direct deposit
0800 33 200 (FR)
0800 22 100 (NL)
0800 33 100 (FR)
1231
1232
Headset
Mute
Speaker
Remarks:
- It is not possible to listen to your voice mails before having carried out the initial
configuration.
- In order to have calls transferred to your voice mailbox, you have to activate (or have
it activated by your administrator) the “Third-Party Voice Mail Support” feature on the
ITS web management portal.
To place a call
Press the New Call soft key, dial the number, unhook the handset and wait or press the
Dial soft key.
To transfer a call
During the call press the More soft key, then press the Trnsfer soft key.
Dial the destination number and press the Dial soft key. When in communication with
destination press the Trnsfer soft key
Frequently Asked Question - FAQ
-
To place a call from the phone (or the CommPilot CallManager or the Microsoft
Outlook Assistant), always start with ”0” then the number to dial with the prefix
(e.g. 002 722 12 34). The international format is also accepted instead of the “0”
(e.g. +32 2 722 12 34). This only applies to calls outside your group number range
and without use of short numbering.
To make a blind transfer
During the call press the More soft key, then press the BlndXfr soft key.
Dial the destination number and press the Dial soft key.
-
-
Placing a conference call from the phone, when terminating the call, the other
two parties stay in communication.
To make a conference call
During a call press the More soft key, then the Confrn soft key.
Dial the other destination and press the Dial soft key
After connection press the Confrn soft key again.
Placing a conference call from the CommPilot CallManager or the Microsoft
Outlook Assistant, when terminating the call, the other two parties do not stay in
communication.
Access the web management portal to configure your features via
from an Explore VPN or teleworking connection.
-
To place a call from Call history or Personal directory
Press the local directories button, scroll to the list you want to use with the navigation
button and press the Select soft key.
Scroll to the number you want to dial using the navigation button and press the Select
soft key.
Press the Dial soft key.
To report a problem, please contact your administrator: _________________________.
To contact directly Belgacom, be sure to have at your disposal your site DSID number
________________________ before calling the 0800 14 888.
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