JLWD 1609
1600 spin washer-dryer
Instruction manual
14 Minute wash
45 Minute wash
Spin
Off
95°
Economy 60°
60°
1600
1200
800
Drain
Economy 40°
40°
Rinses
500
30°
30°
JLWD1609
Extra
rinse
40°
Drying
Delicates 30°
Delicates 40°
60°
40°
Easy iron 40°
Drying
Maintenance and cleaning
Environmental information
●
Leave the porthole door slightly ajar between washes
to preserve the door seal.
For information on maintenance and cleaning your
washing machine see page 26 of this instruction
manual.
The symbol
on the product or on its packaging
●
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused
by inappropriate waste handling of this product. For
more detailed information about recycling of this
product, please contact your local council, your
household waste disposal service or the shop where
you purchased the product.
Service
●
This product should only be repaired or serviced by
an authorised Service Engineer and only genuine
approved spare parts should be used.
Ecological hints
To save water and energy and help protect the
environment, we recommend that you follow these
hints:
WARNING:
A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.
●
Normally soiled laundry may be washed without
prewashing in order to save detergent, water and
time (the environment is protected too!).
●
The machine works more economically if it is fully
loaded.
●
With adequate pre-treatment, stains and limited
soiling can be removed; the laundry can then be
washed at a lower temperature.
●
Measure out detergent according to the water
hardness, the degree of soiling and the quantity of
laundry being washed.
●
Try to load the maximum drying capacity of the
machine as small loads are uneconomical.
●
Save energy and reduce drying time by ensuring the
laundry load has been thoroughly spun before
attempting to machine dry.
●
Materials marked with the symbol
recyclable.
are
●
●
Check with your local Council or Environmental
Health Office to see if there are facilities in your
area for re-cycling this appliance.
When the appliance is to be scrapped, cut off the
power supply cable and make the door lock device
unusable to prevent young children from being
trapped inside.
●
Help to keep your country tidy - use authorised
disposal sites for your old appliance.
3
Contents
For the Installer
Installation
Technical Specifications
Unpacking
Positioning
Installation on a suspended floor
Plumbing in
Water inlet
Water drainage
Levelling
For the User
Important Safety Information
Description of the Appliance
The Control Panel
Programme information
Special features
Using your washing machine
Drying
Hints & Tips on Washing and Drying 21
2-3
5
12-15
16
16
17-19
20
6
6
7
7
7/8
8
8
8/9
9
10
In the interest of the environment
Wash Care Symbols
Washing Programmes
Drying Programmes
22
23-24
25
Electrical connection
11
Maintenance and Cleaning
Descaling
26
26
After each wash
26
Maintenance Wash
26
External cleaning
26
Cleaning the dispenser drawer
Cleaning the drawer recess
Cleaning the pump
Cleaning the water inlet filter
The dangers of freezing
Emergency emptying out
26
26
26-27
27
27
28
Guide to use the Instruction
Manual
Something Not Working
Repairs - After Sales Service
Spare parts
29-30
31
The following symbols will be found in the text to guide
you throughout the instructions:
31
Safety instructions
Hints and tips
Environmental information
This appliance complies with the following E.E.C.
Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive)
and subsequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic
Compatibility Directive) and subsequent
modifications.
4
Description of the appliance
1 Detergent dispenser drawer
1
2
2 Control panel
3 Door opening handle
4 Drain pump
1
4
Minute wash
Off
95°
Economy 60°
60°
45 Minute wash
Spin
1600
1200
800
Drain
Economy 40°
40°
Rinses
500
30°
30°
JLWD1609
Extra
rinse
40°
Drying
Delicates 30°
Delicates 40°
60°
40°
Easy iron 40°
Drying
5 Adjustable feet
3
4
5
Detergent dispenser drawer
Prewash
Main wash
Fabric softener
SM001
Child safety feature
This machine incorporates a special child safety feature
to prevent small children from being trapped inside the
machine.
To activate this device, rotate the button (without
pressing it) inside the door clockwise until the groove is
horizontal. If necessary use a coin. This prevents the
door being closed.
P1131
To disable this device and close the door, rotate the
button anti-clockwise until the groove is vertical.
5
Installation
It is dangerous to alter the specifications or
attempt to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.
Technical specifications
DIMENSIONS
Height
Width
Depth
85 cm
60 cm
63 cm
POWER SUPPLY VOLTAGE
TOTAL POWER ABSORBED
230-240 V/50 Hz
2050 W (10 A)
WATER PRESSURE
Minimum
Maximum
0.05 MPa (0.5 bar)
0.80 MPa (8. bar)
Washing
MAXIMUM RECOMMENDED LOAD
Cotton, linen
Synthetics
Delicate fabrics
Wool/Hand wash
Drying
7.0.kg
3.5 kg
3.5.kg
2.0 kg
Cotton, linen
Cotton Big capacity
Synthetics
3.5.kg
4.0 Kg
2.0.kg
SPIN SPEED
MaximumZ 16 S
1600 rpm
CONSUMPTION DATA FOR WASHING
7 KG NORMALLY SOILED COTTON
ITEMS WITH PROGRAMME ”
Energy
Water
1.19 kWh
45 litres
“Cottons Economy 60°”:
6
the corresponding plastic plug caps supplied in the bag
containing the instruction booklet.
Unpacking
All transit bolts and packing must be removed
before using the appliance.
Keep all packaging away from children.
You are advised to keep all the transit bolts for re-use
in case the machine is to be transported again.
After removing all the packaging, with assistance
carefully lay machine on it’s back to remove the
polystyrene base from the bottom.
HEC0010
HEC0005
Connect the water inlet hose as described under the
paragraph “Water inlet”.
Remove the power supply cable and the draining hose
from the hose holders on the rear of the appliance.
Important !
You are advised to keep all the packaging for re-
use in case the machine is to be transported
again. In case of moving out the same
precautions as per paragraph “The dangers of
freezing” must be taken i.e. the residual water
in the hoses must be pumped out.
HEC0001
HEC0008
Positioning
With the spanner provided unscrew and remove the
central rear bolt A.
Install the machine on a flat hard floor.
Make sure that air circulation around the machine is
not impeded by carpets, rugs etc. Check that the
machine does not touch the wall or other kitchen
units.
Unscrew and remove the two large rear bolts B and
the six smaller bolts C.
Never place cardboard, wood or similar materials
under the machine to compensate for any unevenness
in the floor.
A
C
If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base
should protrude a few centimetres beyond the edges of
the machine.
B
B
C
HEC0003S
HEC00022
Remove the bracket D, refit the six smaller bolts C and
slide out the relevant plastic spacer E.
Warning
The machine should NOT be placed on deep
pile carpeting.
E
C
D
Installation on a suspended
floor
HEC0011S
HEC0023 C
Suspended wooden floors are particularly susceptible
to vibration. To help prevent vibration we recommend
you place a waterproof wood panel, at least 15 mm
thick under the appliance, secured to at least 2 floor
Open the porthole and remove the polystyrene block
fitted on the door seal.
Fill the smaller upper hole and the two large ones with
7
boards with screws. If possible install the appliance in
one of the corners of the room, where the floor is
more stable.
5. Connect the hose to a tap with a 3/4” thread.
Always use the hose supplied with the appliance.
Note
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.
A
Plumbing In
P0352
P0351
Your new machine has been designed to be
permanently plumbed in to your home’s water supply
and drainage system. However, if this is not possible, it
may be connected to a suitable existing tap with the
drain hose discharging into a sink.
The appliance has an inlet hose, with female 3/4” BSP
thread connector. If this connection is not compatible
with the plumbing of the existing installation, a variety
of connectors are available from good hardware stores
and plumbers merchants to suit most domestic
plumbing. Any alteration to your existing plumbing
must be carried out by a competent person, or
qualified plumber.
The inlet hose is provided with a water stop device,
which protects against damage caused by water leaks in
the hose which could develop due to natural ageing of
the hose. This fault is shown by a red sector in the
window “A”. Should this occur, turn the water tap off
and refer to your Service Centre to replace the hose.
Installation should comply with local water authority
and building regulations’ requirements.
The appliance must be connected to a cold
water supply.
A minimum water pressure of 0.05 MPa (0.5 bar) is
required for safe operation of the appliance.
If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.
Water inlet
An inlet hose is supplied and can been found inside the
machine drum.
There should be a minimum vertical distance of 5.02m
(16.5 ft) between the appliance’s inlet and the bottom
of the water storage tank.
Do not use the hose from your previous
machine to connect to the water supply.
1. Open the porthole and extract the inlet hose .
2. Connect the hose with the angled connection to the
machine.
Water drainage
This appliance is designed to be permanently plumbed
into your home's drainage system using one of the
following methods.
1. Into a drainage standpipe.
Firstly form a hook in the end of the drain hose using
the “U” piece” supplied.
A
HEC0024
3. Remove the security gasket cup by turning and
pulling it away. Pay attention not to move or remove
the gasket.
Important!
“U” piece
Do not place the inlet hose downwards. Angle
the hose to the left or right depending on the
position of your water tap.
supplied
P1199
4. Set the hose correctly by loosening the ring nut.
After positioning the inlet hose, be sure to tighten
the ring nut again to prevent leaks.
Place the drain hose into your standpipe, which should
have an internal diameter of approximately 38mm thus
ensuring there is an air break between the drain hose
and standpipe.
8
Push the drain hose onto the spigot and secure with a
clip, ensure a loop is formed in the drain hose (see
diagram) to prevent waste from the sink entering the
washing machine.
38 mm (½”)
standpipe
diameter
½
HEC0013
When discharging into a standpipe ensure that the top
of the standpipe is no more than 90cm (35.4'') and no
less than 60cm (23.6'') above floor level.
Loop
P1198
3 pin
Important
Before connecting the machine to new pipework or to
pipework that has not been used for some time, run off
a reasonable amount of water to flush out any debris
that may have collected in the pipes.
Levelling
HEC0012
Level the machine by raising or lowering the feet. The
feet may be tight to adjust as they incorporate a self
locking nut, but the machine MUST be level and stable.
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece is
available from your local Service Force Centre.
The joining piece must have an internal diameter of
18 mm.
If necessary, check the setting with a spirit level.
If your drain hose looks like this (see below) you do
not require the “U” piece”. Just push the hose firmly
into the standpipe.
HEC007S
Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, (see note on
positioning), noise and displacement of the machine
during operation.
Some vibration is inevitable, especially if mounted on a
wooden floor.
Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.
P1212
2. Onto a sink outlet spigot.
If the outlet spigot has not been used before, remove
any blanking plug that may be in place.
P1197
9
In the interest of the environment
Washer-dryers should be connected to the FOUL
drainage system, the water will then be taken to a
sewage works for treatment before being discharged
safely into a river.
SHOWER
SINK TOILET
BATH
BIDET
WASHING
MACHINE
DISHWASHER
RAINWATER
'RUN-OFF'
FOUL DRAIN
SURFACE WATER
DRAINS & SEWERS
FOUL SEWERS
SEWAGE
TREATMENT
WORKS
UNTREATED
DISCHARGE
TREATED
DISCHARGE
RIVER
RIVER
P0987
It is essential that these appliances are not connected
to the surface water drainage system as this water is
discharged directly into a river or stream and may
cause pollution.
If you require any further advice please contact your
local water authority.
10
Electrical connection
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
The wire coloured green and yellow must be
connected to the terminal marked with the letter «E»
or by the earth symbol
yellow.
or coloured green and
WARNING: THIS APPLIANCE MUST BE
EARTHED.
The wire coloured blue must be connected to the
terminal marked «N» or coloured black.
Should the appliance power supply cable
need to be replaced, this MUST be carried
out by a Service Force agent.
The manufacturer declines any liability
should this safety measure not be
observed.
The wire coloured brown must be connected to the
terminal marked «L» or coloured red.
Upon completion there must be no cut, or stray
strands of wire present and the cord clamp must be
secure over the outer sheath.
WARNING:
Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate. The rating plate is located at the bottom of
the rim of the open door.
A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.
The plug must still be accessible after the
appliance has been installed
P
r o
M
d
N o
.
o d
.
. . . . .
.
. . . . . . . .
. . . . .
S
e
.
. . .
r
N
o
.
.
.
.
.
.
.
.
.
.
The appliance should not be connected to
the electrical supply by means of an
extension cable.
Mod. ..........
Prod. No. ...........
Ser. No. .........
P0042 BD
The appliance is supplied with a 13amp plug fitted.
In the event of having to change the fuse in the plug
supplied, a 13amp ASTA approved (BS1363/A) fuse
must be used.
Should the plug need to be replaced for any reason,
proceed as described below.
The power supply cable must be easily accessible after
installing the appliance.
Important
If the mains supply cable is damaged it must be
replaced; contact our warranty administrators on
0870 0107887 who will give you details for your local
Service Force Centre.
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow
Blue
Brown
- Earth
- Neutral
- Live
Permanent connection
In the case of permanent connection it is necessary
that you install a double pole switch between the
appliance and the electricity supply (mains), with a
minimum gap of 3mm between the switch contacts and
of a type suitable for the required load in compliance
with the current electrical regulations.
GREEN &YELLOW
E
L
N
BROWN
The switch must not break the yellow and green earth
cable at any point.
BLUE
CORD CLAMP
P1041
11
The control panel
10
11
14 Minute wash
45 Minute wash
Spin
Off
95°
Economy 60°
60°
1600
1200
800
Drain
Economy 40°
40°
Rinses
500
30°
30°
1609
JLWD
Extra
rinse
40°
Drying
Delicates 30°
Delicates 40°
60°
40°
Easy iron 40°
Drying
4
1
2
3
5 6 7 8 9
1 Detergent dispenser drawer
3 “Spin” button
Press this button repeatedly to change the spin speed,
if you want your laundry to be spun at a speed
different from the one proposed by the washer-dryer
or to select position “Rinse hold”. The relevant light
will light up.
2 Programme selector dial
The programme selector dial is divided into the
following sections:
• Cottons,
• Synthetics,
Spin speed
The following speeds are available for the different
fabrics:
• Cottons: max 1600 r.p.m. /1200/800/500
• Delicates
• Wool (Hand washing)
• Special programmes from “Rinses” to “14 Minute
wash”
• Reset programme/Switching the machine Off «Off»
• «45 Minute wash»: max 1200 r.p.m /800/500
• Synthetics, Wool and «14 Minute wash»: max 800
r.p.m. /500
• Delicates: 500 r.p.m.
14 Minute wash
45 Minute wash
Spin
Off
95°
Economy 60°
60°
Position “Rinse hold”
Drain
Economy 40°
40°
Rinses
If you select this option, the last rinse water is not
emptied out, to prevent the fabrics from creasing.
When the programme has finished, the light of the
Start/Pause button goes out, the Door lock light is
alight and the door is locked to indicate that the water
must be emptied out.
30°
30°
40°
Drying
Delicates 30°
Delicates 40°
60°
40°
Easy iron 40°
Drying
The selector dial can be turned either clockwise or
anticlockwise to select the required wash and drying
programme .
Positions “Economy” correspond to an ENERGY
SAVING programme.
To empty out water there are 2 possibilities:
• Select programme Drain”:
“
The water is emptied out without spinning.
• Select programme “Spin”: This automatically defaults
to the setting for cotton items which can be reduced
by pressing the relevant button.
Before setting the dial to any position ensure that the
machine is switched off.
The water is emptied out and the laundry is spun at
the selected spin speed.
Important!
At the end of the programme the selector dial
must be turned to position “Off”.
Attention! Before selecting programmes Drain or
Spin, the selector dial has to be positioned on “Off”
position (reset).
The Rinse Hold option CANNOT be selected for
the automatic Washing & Drying programme.
12
This option is recommended for people who are
allergic to detergents, and areas where the water is
very soft.
4 “Automatic Dry” button
This button allows you to choose the required degree
of drying for cottons and synthetics:
- Extra dry (only for cottons)
8 “Start/Pause” button
- Cupboard dry (cottons and synthetics)
- Iron dry (only for cottons)
The drying time is automatically adjusted by the
machine: the laundry will be dried to the selected
degree of dryness.
This button has two functions:
• Start: after you have selected the desired programme
and options, press this button to start the washer-
dryer. The green light of the button will stop flashing
and remain lit.
If you have selected a delay time, the countdown will
begin and will be shown on the display.
5 “Time dry” button
If you wish to carry out a timed programme instead of
an electronic programme push this button until the
drying time you want appears in the display according
to the fabrics (cotton or synthetics) you have to dry.
For Cottons you can select a drying time from 10
minutes to 200 minutes .
For Synthetics you can select a drying time from 10
minutes to 130 minutes.
• Pause: when you press this button again, the
programme in progress is interrupted. The light of the
button will start flashing. To restart the programme
from the point at which it was interrupted, press the
button again.
Important!
You must set the washer-dryer to Pause before you
make any change in the programme in progress.
Options
Depending on the programme, different functions can
be combined. These must be selected after choosing
the desired programme and before pressing the
“Start/Pause” button.
9 Door lock light
After you have started the programme, the Door lock
light illuminates to indicate that the machine starts
working and the door is locked.
When these buttons are pressed, the corresponding
pilot lights illuminate. When they are pressed again, the
pilot lights go out.
If an incorrect option is selected, the red pilot light of
the Start/Pause button flashes for a few seconds and
the message Err is displayed.
This light is also on during the countdown of the delay
start.
This light indicates if the door can be opened:
•light on: the door cannot be opened.
The appliance is operating or there is water left in
the tub. Attention! If the door is locked do not
try to open or force it!
6 “Prewash” button
Select this option if you wish your laundry to be
prewashed at 30°C max. before the main wash (not
available for Wool, “45 Minute wash” and “14
Minute wash”).
•light off: the door can be opened.
The washing programme has finished.
The prewash cycle ends with a short spin at 650 rpm in
programmes for cotton and synthetic fabrics, whereas
in the programme for delicate fabrics the water is only
drained. This option can be selected for heavily soiled
laundry.
10 “Delay start” button
This button enables you to delay the starting of the
programme for 30 min - 60 min - 90 min, 2 hours and
then by 1 hour increments up to a maximum of 20 hours.
The delay you have selected is shown on the display for
about a few seconds; afterwards, the duration of the
programme reappears.
7 “Extra rinse” button
You must select this option after you have set the
programme and before you press the “Start/Pause”
button.
This option can be selected with all programmes,
except Wool and “14 Minute wash”. The machine
adds 2 rinses for cotton and 1 rinse for synthetics and
delicates.
13
The time value shown on the display will decrease by
one unit every hour.
While the programme is running, the displayed time
value decreases by one unit every minute.
You can change the delay time at any moment,
before you press the “Start/Pause” button.
If you have already pressed the “Start/Pause” button,
and you wish to cancel the delay time, proceed as
follows:
1.25
• Set the machine to PAUSE by pressing the
“Start/Pause” button;
0’
• Press the “Delay start” button until the symbol “ ”
is displayed.
• The washer-dryer has stopped with water in
the tub, if the “Rinse hold” option has been
• Press the “Start/Pause” button again.
selected: this is indicated by a flashing zero. The
Door lock light is still on and the door is still locked.
Important!
The “Delay start” cannot be used with
“Drain”programme.
• The washer-dryer has completed the
programme: this is indicated by a flashing zero.
The Door lock light has gone off. It is now possible
to open the door.
Note!
The door will be locked throughout the delay time.
If you need to open the door, you must first set the
washer-dryer to Pause by pressing the “Start/Pause”
button. After you have closed the door, press the
“Start/Pause” button again.
0
11 Display (Programme time)
The following pieces of information are shown on the
display:
After starting the programme, the remaining time is
updated every minute.
• Duration of washing programme in hours and
minutes, after you have selected a programme (for
example 2.05).
Stand-by
If your laundry is not removed within 10 minutes
after the programme has finished, the backlight of
the display switches off and the energy saving
system will be enabled. Only the pilot light of the
Start Pause button is blinking to indicate that the
appliance has to be switched off.
2.05
By pressing any button the appliance will come out
from the energy saving status and you could set
another washing programme or switch off the
appliance.
The duration is calculated automatically on the basis
of the maximum recommended load for each type of
fabric.
14
• Selection of drying time in minutes .
• An alarm code indicates a fault in the machine
operation (see page 29, "Something Not Working")
105
E20
After starting the programme, the remaining time is
updated every minute.
Important!
If you select a drying time longer than 55 minutes, after
a few seconds, the display will show it in hours and
minutes.
• Delay start, a time value indicated in hours (20
hours max) and selected by means of the relevant
button.
The delay time is displayed for a few seconds, then
the duration of the selected programme reappears.
After you have pressed the Start/Pause button, the
countdown is updated every hour, and, for the last
hour, every minute.
• An incorrect option selection has been made:
this is indicated by the message Err when a function
incompatible with the current programme is selected.
15
Programme information
Easy iron 40°
Spin
This programme at 40°C reduces creasing on synthetic
garments and therefore reduces the amount of ironing
required. The laundry is gently washed and spun to
prevent the fabrics creasing.
Separate long spin at the max speed for hand washed
garments. It automatically defaults to the setting for
cotton items. You can reduce the speed by pressing the
relevant button to adapt it to the fabrics to be spun.
Rinses
45 Minute wash
With this programme it is possible to rinse and spin
garments which have been washed by hand. The
machine performs 3 rinses, followed by a final long spin
at the maximum speed.
This is a complete programme to be used for half load
of slightly or normally soiled cotton items. This
programme performs a good washing efficiency in a
short time.
Important!
14 Minute wash
Suitable for laundry which is very lightly soiled or which
needs freshening up.
The spin speed will automatically default to the setting
for cotton items. If required, reduce the speed to the
desired level by pressing the relevant button for other
fabric types.
Off = Reset / Switching the machine off
To reset a programme or switch the machine off, turn
the selector dial to Off.
Drain
For emptying out the water with the “Rinse hold”
option, if you want to change a programme due to a
wrong selection and it is necessary to empty out the
water.
A new programme can now be selected.
Firstly, turn the programme selector dial to Off, then
select the Drain programme and press the
Start/Pause button.
Special features
padlock symbol
«Child Lock» will remain activated until you de-
activate it, even if the machine is turned off.
on the screen disappears.
Child lock
The ‘Child Lock‘ feature will allow you to lock the
controls while the machine is running to prevent
tampering.
Buzzer
You can activate this device:
This appliance incorporates a buzzer, which sounds at
the end of the cycle and if there is a fault.
To deactivate the acoustic signal (only at the end of
cycle), press simultaneously for a few seconds the
buttons Time dry and Prewash.
• Before starting the machine
• When the programme is running
Activate «Child Lock» by pressing the Spin and
Automatic dry buttons simultaneously for 5
seconds until the padlock symbol
By pressing these 2 buttons again the acoustic signal is
reactivated. .
is displayed on
the screen.
To de-active «Child Lock» simply press the Spin and
Automatic dry buttons simultaneously until the
16
Using the washing machine
Before the first wash, we recommend that you run a cotton
cycle at 90°C or 95°C, without any laundry in the machine,
to remove any manufacturing residue from the drum and
tub.
4. Switch the machine on
Turn the selector dial to the the desired position to
switch the machine on. To switch the appliance off turn
it to Off.
Pour 1/2 a measure of detergent into the dispenser drawer
and start the machine.
14 Minute wash
45 Minute wash
Spin
Off
95°
Economy 60°
60°
WASHING
Drain
Economy 40°
40°
Rinses
30°
30°
1.Load the laundry
Open the door.
40°
Drying
Delicates 30°
Delicates 40°
60°
40°
Easy iron 40°
Drying
Place the laundry in the drum, one item at a time,
shaking them out as much as possible.
Close the door.
5. Select the desired
programme/temperature
The display will show the duration of the selected
programme, calculated on the basis of the maximum
load for each type of fabric. The Start/Pause button
light will start flashing.
If the load of laundry to be washed is small, at the
beginning of the cycle the display will still indicate the
duration relevant to the maximum load. The duration
value will be gradually adjusted during the cycle.
P0004
2.Measure out the detergent
Pull out the dispenser drawer until it stops. Measure
out the amount of detergent required and pour it into
the main wash compartment
If you wish to carry out the prewash, pour detergent
into the appropriate compartment marked
.
.
2.05
3.Measure out the fabric softener
If required, pour fabric softener into the compartment
marked , without exceeding the «MAX» mark.
6. Select the spin speed or the
Rinse hold option
Press the “Spin” button repeatedly in order to select
the desired spin speed or the Rinse hold option. If
you select this option, the last rinse water is not
emptied out.
SM002
SM003
SM002
Close the drawer gently.
17
The relevant light will light up.
9. Start the programme
Press the “Start/Pause” button. The relevant light will
stop flashing, and only the light relevant to the phase
that is in progress will remain lit. The machine starts
operating.
1600
1200
800
500
If you have chosen a delayed start, the washer dryer
will begin the countdown.
The display will show the duration of the programme
or the selected delay.
7. Select the desired options
10. How to change an option
or a programme during its
cycle
It is possible to change some options before the
programme carries them out.
If your laundry is very dirty, it may be advisable to
select the “Prewash” option.
If you wish the laundry to undergo an extra rinse,
select the “Extra Rinse” option.
The relevant light illuminates.
Before you make any change, you must pause the
machine by pressing the Start/Pause button.
Changing a running programme is possible only by
resetting it.
Extra
rinse
Turn the programme selector dial to Off and then to
the new programme position.
Start the new programme by pressing the Start/Pause
button. The washing water in the tub will not be
emptied out.
8. Select the “Delay start”
Before you start the programme, if you wish to
delay the start, press the Delay start button
11. How to interrupt a
programme
repeatedly, or keep it pressed, to select the desired
delay. The selected delay time value (up to 20 hours)
will appear on the display for a few seconds, then the
duration of the programme will appear again.
Press the Start/Pause button to interrupt a
programme which is running, the corresponding light
starts to flash. Press the button again to restart the
programme.
12. How to open the door
during the cycle of a
programme
You can open the door, after having set the washing
machine to Pause, provided the following conditions
exist:
• The machine is not in the heating phase beyond 55°C;
• The level of the water is not high;
During this period it is possible to load other laundry:
press the “Start/Pause” button. Open the door. Load
the laundry. Close the door and press the
“Start/Pause” button again.
If these requirements are met, when you pause the
washer dryer, the Door lock light goes off and the
door can be opened.
18
Should it not be possible to open the door, and should
it be absolutely necessary to do so, switch the machine
off by turning the selector dial to Off.
After some minutes, you can open the door.
Pay attention to the level and temperature of
the water in the machine!
When you close the door to restart the programme
turn the dial to the previous programme repeating the
options previously selected and press Start/Pause
button.
13. End of programme
At the end of the programme, the machine stops
automatically and displays a flashing zero.
The Start/Pause button light and the Door lock light
go out.
Turn the programme selector dial to Off to switch the
machine off.
Remove the laundry from the washer dryer.
Check whether the drum is completely empty, by
rotating it with your hand. This is to prevent any items
of laundry accidentally remaining in the drum.
We advise that you close the water supply tap and
disconnect the plug from the socket.
If you do not intend to carry out another wash, close
the water tap. Leave the door open to prevent the
formation of unpleasant smells.
19
Drying
6. Turn the programme selector dial to Off to switch
DRYING ONLY
the machine off and remove the laundry.
The recommended load to dry in your washer-dryer is
3.5 kg for cotton and 2 kg for synthetics.
Note! Only with the timed drying, it is possible
also to dry up to 4 kg of cotton items (see the
drying programmes).
Note:
The programme time will automatically increase by up
to 2 minutes, this is quite normal.
The water tap must be open and the drain hose must
be positioned in the sink or connected to the drain
pipe.
AUTODRYING
For NON-STOP programmes, the recommended load
size to wash and dry is 3,5 kg for cotton and 2 kg for
synthetics.
1. Load the laundry.
2. Turn the programme selector dial to the «Drying»
programme in the Cottons or Synthetics section.
Note! Only with the timed drying, it is possible
also to dry up to 4 kg of cotton items (see the
drying programmes).
3. If you wish to carry out the electronic drying, press
Automatic dry button until the light of the
desired dryness degree illuminates.
Do not use a dosing device/ball when carrying out a
washing & drying programme.
1. Load the laundry.
2. Add detergent and fabric softener.
3. Switch the machine on by turning the selector dial
to the wash programme/fabric and temperature in
the Cotton or Synthetics section.
4. Select the drying time or dryness degree.
5. Select the required options by pressing the relevant
buttons. If possible, do not select a spin speed
lower than that proposed by the appliance to avoid
too long a drying time therefore saving energy.
The reduction of the spin speed is only possible
after selecting drying. The lowest values you can
select is 1200 r.p.m. for Cottons and 800 r.p.m. for
Synthetics with Timed Drying.
If you want a timed drying, press the “Time dry”
button until the time you want appears on the display
(see page 14).
0.60
6. Start the programme by pressing the Start/Pause
button.
7. At the end of the programme, the buzzer sounds.
A flashing zero «0» appears on the display. At this
point of the programme, starts an anti-crease phase
which lasts about 10 minutes. During this time the
door is locked and the display keeps showing the
flashing zero.
4. Press the Start/Pause button to start the
programme.
5. At the end of the programme, the buzzer
sounds. A flashing zero «0» will appear on the
display. At this point, begins an «anti-crease
phase», which lasts about 10 minutes. The door
can be opened only at the end of this phase.
(If you wish to open the door before or during the
anti-crease phase, please follow the instructions given
in the previous chapter).
9. Turn the programme selector dial to Off to switch
Attention!
the machine off and remove the laundry.
If you wish to open the door before the anti-
crease phase or to interrupt it, press any key or
turn the programme selector dial to any
programme position (except Off), the door can
be immediately opened.
20
Hints & tips on washing and drying
●
Do NOT overload the machine. Weigh the laundry the
Some stains such as fruit, wine, grass, rust etc. are
difficult to remove and should be treated before
washing with specific products, which can be found
in most household shops. In some cases it may help
to soak the stain before washing with a special pre-
soak product or biological detergent.
If you have used the machine to wash, rinse or spin
only non-colour fast garments, there may be dye left
in the sump. To ensure any subsequent wash is not
contaminated with the dye, select and carry out a
rinse and spin programme, without any garments, to
ensure that any dye is removed from the sump.
first few times you use the appliance.
The average weights of the most common items are
listed below as a guide:
1000g = 1 kg
●
Sheet
700-1000 g
100-200 g
400-500 g
50-100 g
Pillow case
Tablecloth
Serviette
●
●
●
Do not leave the damp laundry load in a heap too
long before drying.
Avoid drying dark clothes with light coloured fluffy
items such as towels as these can attract the fluff.
If you overdry the laundry, besides wasting energy,
any subsequent ironing may become more difficult
because the fabric could be heavily crumpled.
Remove the laundry when the appliance has finished
drying.
To avoid a static charge when drying is completed,
use either a fabric softener when you are washing
the laundry or a fabric conditioner specifically for
tumble dryers.
Particularly delicate items such as synthetic curtains,
woollen and silk, garments with metal inserts, nylon
stockings, bulky garments such as anoraks,
bedcovers, quilts, sleeping bags and duvets must not
be machine dried.
Garments padded with foam-rubber or materials
similar to foam-rubber must not be machine dried;
they represent a fire hazard.
Also, fabrics containing residues of setting lotions or
hair sprays, nail solvents or similar solutions must
not be machine dried in order to avoid the
formation of harmful vapours.
Tea towel
70-120 g
Linen hand towel
Towelling hand towel
Towelling bath towel
Bath robe
100-150 g
150-250 g
700-1000 g
1000-1500 g
200-300 g
150-200 g
Man’s shirt
●
●
Apron
●
Load the laundry loosely alternating large items with
small ones.
●
●
●
●
Sort the laundry according to the type of fabric,
colour-fastness and how dirty it is.
Avoid washing unhemmed or torn items as they
may unravel.
Before washing, empty all pockets of small objects
which may have been left inside (coins, keys, screws
etc). as these could damage the drain pump.
●
●
●
●
●
When washing curtains, remove the hooks.
Close poppers and zips and fasten loose buttons.
It is essential to wash new coloured items separately
when washing for the first time.
●
●
For drying, follow the indications given on the
manufacturer’s labels.
When washing fabrics requiring different wash
temperatures together, always select the lowest
temperature.
White items should not be washed with coloured
items.
Very small items (handkerchiefs, ribbons, socks etc)
should be washed in a washing bag or a pillow case.
Use a good quality detergent suitable for automatic
washing machines.
Use the correct quantities of detergent.
For wool, use gentle detergent only in small
quantities.
Bleach is very corrosive; it should be used with care
and kept out of reach of children.
May be tumble dried
●
●
●
Drying at high temperature
Drying at reduced temperature
Do not tumble dry
Important:
As a dryer, the machine works on the condensation
principle.
●
●
Therefore, the water tap must be open and
the drain hose must drain water into a sink
or into the drain pipe, even during the drying
cycle.
●
21
Wash care symbols
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct
programme on your washer-dryer.
WASHING SYMBOL
WASH ACTION
FABRIC
White Cotton or Linen
without Special Finishes
Normal (Maximum)
95
Cotton, Linen or Viscose
without Special Finishes
Colourfast at 60°C.
Normal (Maximum)
60
Nylon, Polyester/Cotton, Viscose
with Special Finishes,
Reduced (Medium)
Normal (Maximum)
Reduced (Medium)
50
Cotton/Acrylic Mix.
Cotton, Linen or Viscose
Colourfast at 40°C but not 60°C.
40
40
Acrylics, Acetate, Triacetate, Wool
mixes, Polyester/wool blends.
Much Reduced (Minimum)
Hand wash only
Wool, wool mixtures, Silks
Do not machine wash
40
BLEACHING
Chlorine bleach may be used
IRONING
Cotton, Linen, Viscose
Polyester mixtures, Wool
Acrylic, Nylon, Polyester
Hot iron
Warm iron
Cool iron
DRY CLEANING
TUMBLE DRYING
May be dry cleaned. Other letters and/or a bar beneath the circle will
indicate the required process to the dry cleaner.
with high heat setting
with low heat setting
May be tumble dried
A cross through any symbol means «DO NOT»
X
fabric conditioner to avoid the conditioner entering the
machine prematurely.
When using liquid detergent and a prewash
programme, place the main wash detergent into the
corresponding compartment of the dispenser drawer,
after the prewash has finished.
Important notes
For best results, always use the dispenser drawer for
dispensing detergents and liquid additives.
Once the dispenser has been filled, close it by pushing
it in gently. This is particularly important if you are using
22
Washing programmes
Consumptions*
Programme/
Type of laundry
Available options
Load
Fabrics
Energy
kWh
Water
litres
temperature
Spin red./
Rinse hold
Prewash
Sheets, household
linen, towels,
tablecloths
95°
White
cotton
7 Kg
2.1
62
Cottons
Extra rinse
Economy
60°
Spin red./
Rinse hold
Prewash
Sheets, household
linen, towels,
tablecloths
White
cotton
7 Kg
7 Kg
1.19
45
58
Cottons
Extra rinse
Fast coloured and
non-fast items, e.g.
hand towels, sheets,
underwear,
tablecloths, shirts,
blouses
Spin red./
Rinse hold
Prewash
60°
40° - 30°
White and
coloured
cotton
1.35
Cottons
Extra rinse
Economy
40°
Spin red./
Rinse hold
Prewash
Coloured items, for
example underwear,
shirts, blouses
Coloured
cotton
7 Kg
1.3
09
56
54
Cottons
Extra rinse
Spin red./
Rinse hold
Prewash
Shirts, blouses,
underwear, mixed
fabrics
60° - 40°-
Synthetics
3.5 Kg
Synthetics
Extra rinse
Spin red./
Rinse hold
Prewash
Easy iron
40°
Shirts, blouses,
underwear, mixed
fabrics
Synthetics
Delicates
Wool
1.5 Kg
3.5 Kg
2 kg
0.45
0.55
63
63
Synthetics
Extra rinse
Acrylic, viscose,
polyester items,
duvets, curtains
Rinse hold
Prewash
Extra rinse
40° - 30°
Delicates
Garments bearing the
“Pure new wool,
non-shrink, machine
washable” or “Hand
wash” label
40° - 30°
Wool
Spin red./
Rinse hold
58
0.4
The “Cottons Economy 60° ” (White cotton) is the reference programme for the data entered in the energy
label, in compliance with EEC 92/75 standards.
* This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of
laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest
temperature provided for each programme.
For the duration of the programmes, please refer to the display on the control panel.
23
Washing programmes
Consumptions*
Programme
description
Load
Programme
Available options
Energy
kWh
Water
litres
3 rinses
Long spin
at the max speed
Spin red./
Rinse hold
Extra rinse
Rinses
7 Kg
46
0.1
Drain
For emptying out the
water
7 Kg
7 Kg
-
Water draining
-
-
-
Drain and long spin at
max. speed
-
Spin
Spin reduction
Wash at 60°C
2 rinses
Short spin at 1200
rpm
45 Minute wash
Spin red./
Rinse hold
Extra rinse
3.5 Kg
1 Kg
-
0.9
0.18
-
41
42
-
Short cycle for lightly
soiled fabrics
Wash at 30°C
2 rinses
Short spin at 800
rpm
14 Minute wash
Spin red./
Rinse hold
Ideal for laundry which
needs only freshening up
For cancelling the
programme which is
running or to switch
the machine off
Off (Reset)
24
Drying programmes
Automatic drying
Dryness degree
Extra dry
Type of fabric
Max. load
Cotton and linen (bathrobes, bath towels, etc.)
3.5 kg
Cotton and linen (towels, T-shirts, bathrobes)
3.5 kg
2 kg
Cupboard dry
Iron dry
Synthetics and mixed fabrics (jumpers, blouses, underwears)
Cotton and linen (sheets, tablecloths, shirts, etc.)
3.5 kg
Timed drying
Suggested drying
time in mins
Degree of drying
Type of fabric
Max. load
Spin speed
1600
1200
1600
125 - 140
135 - 150
35 - 45
4 kg
Cotton and linen
(towels, T-shirts,
bathrobes)
Suitable
1.5 kg
for items to put
away without
ironing
1200
800
45 - 55
70 - 80
Synthetics and mixed
fabrics (jumpers,
blouses, underwear,
household linen)
20 kg
1,0 kg
800
35 - 40
1600
1200
1600
1200
105 - 120
115 - 130
30 - 40
4 kg
Cotton and linen
(sheets, tablecloths,
shirts, etc.)
Suitable
for ironing
1.5 kg
40 - 50
In compliance with EC directive EN 50229 the cotton reference programme for the data entered in the Energy Label
must be tested dividing the maximum washing load by two equal parts and drying with TIMED DRYING each of
them.
25
Maintenance and cleaning
You must DISCONNECT the appliance from the
electricity supply, before you can carry out any
cleaning or maintenance work.
Descaling
The water we use normally contains lime. It is a good
idea to periodically use a water softening powder in the
machine. Do this separately from any washing, and
according to the softening powder manufacturer's
instructions. This will help to prevent the formation of
lime deposits.
SM004
SM005
Cleaning the drawer recess
Having removed the drawer, use a small brush to clean
the recess, ensuring that all washing powder residue is
removed from the upper and lower part of the recess.
Replace the drawer and run the rinse programme
without any clothes in the drum.
After each wash
Leave the door open for a while. This helps to prevent
mould and stagnant smells forming inside the appliance.
Keeping the door open after a wash will also help to
preserve the door seal.
Maintenance wash
With the use of low temperature washes it is possible
to get a build up of residues inside the drum.
We recommend that a maintenance wash be
performed on a regular basis.
P0038
To run a maintenance wash:
Cleaning the pump
The water drain filter
●
The drum should be empty of laundry.
●
Select the hottest cotton wash programme.
●
Use a normal measure of detergent, must be a
powder (such as Ariel Futur).
The pump should be inspected if
• The machine does not empty and/or spin
• The machine makes an unusual noise during draining
due to objects such as safety pins, coins etc. blocking
the pump.
External cleaning
Clean the exterior cabinet of the appliance with soap
and water only, and then dry thoroughly.
Proceed as follows:
• Disconnect the appliance.
• If necessary wait until the water has cooled down.
• Open the pump door levering on the groove with a
coin.
• Place a bowl with a small edge close to the pump
to collect any spillage.
Cleaning the dispenser drawer
The detergent dispenser drawer should be cleaned
regularly.
Remove the drawer by pressing the catch downwards
and by pulling it out. Flush it out under a tap, to
remove any traces of accumulated powder.
To aid cleaning, the top part of the fabric softener
compartment should be removed.
1
2
26
• Pull out the emergency emptying cap from the filter
cover, using a pliers.
Warning
• When no more water comes out, unscrew the
pump cover, using a pliers, and remove the filter.
Always keep a rag nearby to dry up spillage of
water when removing the cover.
When the appliance is in use and depending on the
programme selected there can be hot water in the
pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the
cycle, and is empty. When replacing the cover, ensure it
is securely retightened so as to stop leaks and young
children being able to remove it.
Cleaning the water inlet filter
If your water is very hard or contains traces of lime
deposit, the water inlet filter may become clogged.
It is therefore a good idea to clean it from time to time.
Turn off the water tap. Unscrew the water inlet hose.
Clean the filter using a hard bristle brush.
Refit the inlet hose. Clean carefully under a fast running
tap.
• Remove any objects from the pump impeller by
rotating it.
• Replace the emergency emptying cap into the filter
cover and fix it firmly.
P1090
The dangers of freezing
If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.
●
Turn off the water tap.
●
Unscrew the inlet hose.
●
Place a bowl with a small edge close to the pump to
collect any spillage from the emergency emptying
cap.
• Close the pump door.
Place the end of the inlet hose in a bowl placed on
the floor and let water drain out.
●
Screw the water inlet hose back on and reposition
the emergency emptying cap on again into the filter
cover.
●
When you intend to start the machine up again,
make sure that the room temperature is above 0°C.
27
Emergency emptying out
If the water is not discharged, proceed as follows to
empty out the machine:
●
Pull out the plug from the power socket;
●
Close the water tap;
●
If necessary, wait until the water has cooled down;
●
Open the pump door using a suitable tool;
●
Place a bowl with a small edge close to the pump to
collect any spillage. Remove the emergency
emptying cap from the filter cover. The water
should drain by gravity into the bowl. When the
bowl is full, put the cap back on filter cover. Empty
the bowl. Repeat the procedure until water stops
flowing out;
●
Clean the pump if necessary as previously described;
●
Replace the filter into the pump and screw it firmly
as previously described;
●
Replace the emergency emptying cap into the filter
cover and close the pump door.
28
Something not working
If the washing machine is not working correctly, please carry out the following checks before
contacting your local Service Force agent.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that the buzzer sounds, the red light of the Start/Pause button flashes and
one of the following alarm codes appears on the display:
E10
-
-
-
-
: problem with the water supply
: problem with water draining
: door open
E20
E40
EF0
: anti-flooding system has activated
Once the problem has been eliminated, press the Start/Pause button to restart the programme. If after all checks,
the problem persists, contact your local Service Force Centre.
Symptom
The machine does not start
Possible causes
●
E40
The door has not been closed. (
)
●
The plug is not properly inserted in the power socket.
There is no supply at the socket.
●
●
●
●
●
The main fuse or the fuse in the plug has blown.
The Start/Pause button has not been pressed.
The Delay start option has been selected.
The Child Lock function has been enabled.
The machine does not fill
●
●
●
●
E10
The water tap is closed. (
The filter in the inlet hose is blocked. (
The inlet hose may be squashed or kinked. (
)
E10
)
E10
)
E40
The door has not been closed. (
)
●
●
●
The machine fills then empties
immediately
The end of the drain hose is too low.
The end of the drain hose is submerged in water.
There is no vent in the end of the drain hose.
●
●
●
●
●
The machine does not empty
and/or does not spin
E20
The drain hose may be squashed or kinked. (
)
E20
The drain filter may be blocked. (
)
The Rinse hold option has been selected.
E20
The drainage system pipes are blocked ( ).
The wash load is unbalanced: redistribute the clothes inside the drum
to allow the machine to spin.
●
●
Too much detergent or unsuitable detergent has been used (creates
too much foam).
Check whether there are any leaks from the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see
if it is damp.
There is water on the floor
●
●
The drain hose may be damaged or not securely positioned.
The filter has not been fully screwed in after cleaning or the emrgency
emptying cap has not been refitted on the filter.
●
Unsatisfactory washing results
Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
●
●
●
Stubborn stains have not been treated prior to washing
The correct wash programme/temperature has not been selected.
Too much laundry has been placed in the drum.
29
Symptom
Possible causes
●
The machine vibrates when
spinning
The internal packing has not been removed.
The machine is in contact with the wall or furniture.
The machine is not level and stable (check diagonally).
The washing load is badly distributed in the drum.
●
●
●
●
Maybe there is very little laundry in the drum.
●
The door will not open
The water level is above the bottom edge of the door.
The machine is heating the water.
The drum is turning.
●
●
In any case the door can be opened only when the «Door lock»
light has gone out.
●
The electronic balance control device has cut in because the laundry is
Spinning starts late or the
machine does not spin
not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before
the unbalance disappears and normal spinning can resume. If, after few
minutes, the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load manually and
select the spin programme.
●
The machine makes an unusual
noise
The machine is fitted with a type of motor which makes a different
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of the machine.
●
No water is visible in the drum
Machines based on modern technology operate very economically
using very little water without affecting performance.
●
The machine does not dry or
does not dry properly
The drying time or degree of drying has not been selected
●
●
●
●
E10
The water tap is not turned on (
)
E20
The drain filter is clogged (
)
The machine is overloaded
The selected drying time or dryness degree was not suitable for the
laundry.
●
The display shows the alarm
code EF0:
The anti-flooding system has activated. Disconnect the appliance and
contact the Service Force Centre
30
Reparirs - After sales service
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
Spare parts
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force
Centre.
0870 01 07887
They will give you details for your local Service Force
Centre.
Service Force are the appointed national appliance
repair agents responsible for warranty repairs to this
appliance.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance
(found on the rating plate - see picture)
So that you always have these numbers to hand, we
recommend you to make a note of them here.
Model.................................................................................................
PNC...................................................................................................
SN.......................................................................................................
Your washing machine is covered by a 3 year
parts and labour guarantee (see separate
details given at point of sale). Please retain your
purchase receipt safely for the service engineer
to verify the purchase details.
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